Territory Sales Manager (AI-assisted content & analysis workflows) at Google — Mosaic North America

Technical subject-matter expert across 50+ partner locations, driving a 25% performance lift by translating complex product ecosystem details into clear, benefit-led narratives for non-technical audiences. Built AI-assisted content and analysis workflows that convert dense technical specifications into simplified, visual, decision-ready executive assets.

Territory Sales Manager at Google | Mosaic North America

Technical subject-matter expert across 50+ partner locations, driving a 25% performance lift by translating complex product ecosystems into clear, benefit-led narratives for non-technical audiences. Built AI-assisted content and analysis workflows that turn dense technical specifications into simplified, visual, decision-ready assets for executive stakeholders.

Market Development Manager at 2020 Companies (Samsung; HMD/Nokia)

Led enablement programs for retail and partner teams, increasing product knowledge scores and sales performance by 25%. Reduced inbound support tickets by 30% by designing self-serve knowledge systems that let partners resolve issues without escalation. Mentored and led field teams, sourcing and managing a 14-person team across a multi-market program.

UI/UX & Product Designer, Front-End Developer (Independent / Freelance) at Independent

Led end-to-end design across discovery, user research, personas, journey mapping, information architecture, site maps, user flows, wireframes, and interactive prototypes through polished high-fidelity UI—then implemented in React and Next.js with Tailwind CSS and (where applicable) Shopify Liquid and Webflow. Partnered with founders, product owners, engineers, and business stakeholders to define requirements, success metrics, and acceptance criteria, prioritizing features against user goals and business objectives within technical constraints. Built and maintained design systems and reusable component libraries using design tokens to keep Figma and the codebase in parity, with component documentation, usage guidelines, and interaction pattern specs. Designed responsive interfaces across desktop, tablet, and mobile with WCAG 2.1 AA accessibility (semantic structure, contrast, visible focus states, keyboard operability). Ran usability testing and iterated via customer feedback loops, p

Led end-to-end design for projects of broad and ambiguous scope: user research, personas, journey maps, information architecture, sitemaps, user flows, wireframes, and interactive prototypes through final high-fidelity UI, then implemented in React, Next.js, Tailwind CSS, Shopify Liquid, and Webflow. Partnered with founders, product owners, engineers, and stakeholders to define requirements, success metrics, and acceptance criteria, prioritizing features against user goals and business objectives under real technical constraints. Built and maintained design systems and reusable component libraries with design tokens to keep Figma and the front-end codebase in parity, documenting components, usage guidelines, and interaction patterns. Designed responsive interfaces with WCAG 2.1 AA at the component level (semantic structure, contrast, visible focus states, and keyboard operability). Ran usability testing and feedback loops; optimized eCommerce and marketing experiences (landing pages, p

Independent Web Developer & UX Designer at Freelance

Designed, customized, and maintained Shopify-based direct-to-consumer webstores, supporting branded product catalogs, promotions, and seasonal campaigns. Developed and modified Shopify themes and Liquid templates to implement custom layouts, dynamic content blocks, and marketing-driven UI requirements. Optimized product pages, collection pages, navigation, and cart flows, contributing to measured increases in conversion rates (8–15%) across multiple client stores. Partnered with Marketing to execute content updates, landing pages, promotional banners, and merchandising within tight timelines. Implemented A/B test variations and applied insights to improve engagement and checkout completion. Improved site performance and mobile experience by optimizing images, scripts, and theme structure, reducing average page load times by 20–30%. Integrated Shopify apps for analytics, promotions, reviews, and engagement while ensuring theme compatibility and performance. Troubleshot and resolved

Territory Manager / Field Marketing Roles (part-time concurrent) at Cruise Brothers

Held territory and field marketing responsibilities across Google, Microsoft, and T-Mobile programs (part-time concurrent).

Technology Analyst — Enterprise Fintech Platforms at Infosys

Served as liaison among business stakeholders, end users, product teams, and engineers on enterprise fintech platforms—bridging what users need with what engineering ships. Led requirements gathering and discovery with end users to surface business objectives and customer pain points, converting findings into documented requirements and acceptance criteria that engineering could implement without ambiguity. Evaluated existing enterprise systems and workflows to identify usability issues and develop UX recommendations for new builds and redesigns of established platforms. Validated interfaces against specifications and trouble-shot defects across a multi-year release cadence (design QA on data-dense enterprise software). Supported engineering quality via documentation, code reviews, and testing standards; carried features through user acceptance testing to release.

Technology Analyst / Full Stack Developer at Infosys

Developed and maintained enterprise web applications supporting 1,000+ daily users across internal platforms. Migrated legacy JavaScript codebases to Vue 3 (Composition API) and Vite, improving load times by ~35% and simplifying builds. Collaborated with UX and Product teams to maintain consistent design systems across multiple applications. Implemented frontend test coverage using Cypress and Vitest, reducing critical production defects by ~25%. Worked within Agile workflows using Jira and Bitbucket to deliver features on schedule.

Java Cohort Apprentice — Full-Stack Software Engineering Residency at Eleven Fifty Academy

Intensive residency in full-stack architecture and object-oriented programming; designed, tested, and deployed multi-tier applications in Java, JavaScript, and jQuery with Git-driven Agile teams. Delivered three full-stack capstone projects meeting 100% of code review and quality assurance standards.

Java Developer Cohort at Eleven Fifty Academy

Developed Java web applications using Spring and Maven, integrated with RESTful APIs. Built responsive frontend interfaces with HTML, CSS, and JavaScript. Collaborated in Agile team environments using Git for version control.