With over 20 years of experience in UX, I thrive on solving complex challenges through thoughtful design. I bring a strategic approach that combines critical thinking, visual communication, and interactive design to create intuitive digital experiences. I collaborate effectively with cross-functional teams in agile environments, quickly adapting to new tools and workflows. My process is grounded in research, data, and accessibility best practices, ensuring solutions are user-centered and inclusive. I tailor my deliverables—whether wireframes, high-fidelity mockups, or interactive prototypes—to clearly communicate ideas and align with the goals of stakeholders, teams, and end users.

Brent MacIntosh

With over 20 years of experience in UX, I thrive on solving complex challenges through thoughtful design. I bring a strategic approach that combines critical thinking, visual communication, and interactive design to create intuitive digital experiences. I collaborate effectively with cross-functional teams in agile environments, quickly adapting to new tools and workflows. My process is grounded in research, data, and accessibility best practices, ensuring solutions are user-centered and inclusive. I tailor my deliverables—whether wireframes, high-fidelity mockups, or interactive prototypes—to clearly communicate ideas and align with the goals of stakeholders, teams, and end users.

Available to hire

With over 20 years of experience in UX, I thrive on solving complex challenges through thoughtful design. I bring a strategic approach that combines critical thinking, visual communication, and interactive design to create intuitive digital experiences.

I collaborate effectively with cross-functional teams in agile environments, quickly adapting to new tools and workflows. My process is grounded in research, data, and accessibility best practices, ensuring solutions are user-centered and inclusive. I tailor my deliverables—whether wireframes, high-fidelity mockups, or interactive prototypes—to clearly communicate ideas and align with the goals of stakeholders, teams, and end users.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Sr User Experience Designer (Commerce) at Adobe
January 1, 2017 - November 26, 2025
Led the B2C post-purchase design experience for Adobe's commerce and monetization platform, focusing on subscription management flows such as Change Plan, Self-Cancel, and Wallet. Also contributed to B2C pre-purchase checkout and B2B enterprise commerce experiences. Conducted qualitative user testing, presented UX reviews, and gathered A/B results prior to release. Began exploring how AI can augment the design process, including avatars for personas, abstract backgrounds for presentations, and prototyping elements.
UX Designer (IT) at Adobe
January 1, 2017 - January 1, 2017
Led design for internal ITx applications, sites, and portals used by Adobe employees (HR, VP’s, developers). Created and oversaw the implementation of an internal Support portal that supported the sale of enterprise products.
Experience Designer (Product Design) at Adobe
January 1, 2011 - January 1, 2011
Worked on new projects for Social Brand Engagement within a social community setting. Defined design guidelines for mobile adaptation of the Adobe Digital Enterprise Platform across Android, iOS, Blackberry, and Windows Mobile. Facilitated a rapid turnaround to respond to an RFP for Health Canada on a smartphone. Maintained day-to-day operations for corporate requests, providing UI consultation, icons, graphics, and UI specifications.
Interface Designer (Product Design) at Adobe Systems Inc
January 1, 2007 - January 1, 2007
Following the Macromedia acquisition, transitioned to the UI group where visual designers became conceptual designers and prototypers. Contributed to the delivery of major LiveCycle product suites (Mosaic, Designer, Workbench, Workspace) while balancing stakeholder and product management requests. Coordinated new icon design and led branding efforts for each product release; contributed to Acrobat features such as Combine Files and Distribute Forms; mentored an HCI intern.
Visual Designer (Product Design) at Adobe Systems Inc
January 1, 2005 - January 1, 2005
Held visual design responsibilities for the Adobe LiveCycle Enterprise Suite and Acrobat, maintaining consistency and quality control across apps. Directed icon production and helped visualize and design brand-integrated interfaces, including contributions to presentations for executive audiences and DoD-related visuals.
Web + Multimedia Designer (Marketing) at Accelio Corp
January 1, 2002 - January 1, 2002
Rebranded JetForm to Accelio Corporation by supporting the creative direction of the new website and print collateral. Implemented prototype design for a rebranded employee evaluation form and self-taught the Accelio Capture Designer for internal/external form design, maintaining on-brand visuals. Recognized for going above and beyond and for mentoring others.
Web/Graphic Designer (Marketing) at JetForm
January 1, 2001 - January 1, 2001
Hired on contract to JetForm to work on the corporate website; promoted to full-time and contributed to internal/external websites (JetForm.com, XFA.org, Partner Toolkit, intranet, Sales & Marketing Toolkit, User Conferences). Created executive presentations, logos/icons, and print collateral; supported product packaging design and conference materials.
UX Designer (IT) at Adobe
January 1, 2011 - January 1, 2017
Led design for internal ITx applications, sites and portals used by Adobe employees (HR, VP-level stakeholders, developers); created and oversaw internal Support portal to assist enterprise product sales.
Experience Designer (Product Design) at Adobe
January 1, 2007 - January 1, 2011
Involved in new projects for Social Brand Engagement; defined design guidelines for mobile across Adobe Digital Enterprise Platform (Android, iOS, Blackberry, Windows); supported a Health Canada RFP for smartphone; maintained day-to-day operations for corporate UI; produced icons and UI specifications; contributed to major LiveCycle product releases; worked in an agile environment; mentored a summer intern.
Interface Designer (Product Design) at Adobe Systems Inc
January 1, 2005 - January 1, 2007
Post-acquisition, visual designers evolved into conceptual designers and prototypers; contributed to major LiveCycle product release cycles (Mosaic, Designer, Workbench, Workspace); aligned UI design with product management; mentored a summer intern.
Visual Designer (Product Design) at Adobe Systems Inc
January 1, 2002 - January 1, 2005
Led icon production; established branding consistency across the Enterprise Suite; contributed to Acrobat features (Combine Files, Distribute Forms); served as visual design lead for Acrobat and LiveCycle; collaborated with engineering to implement branding across applications.
Web + Multimedia Designer (Marketing) at Accelio Corp
January 1, 2001 - January 1, 2002
Rebranded JetForm to Accelio Corp; guided website creative direction and print design; prototyped Accelio Capture Designer for internal/external form design; maintained on-brand identity; received recognitions for going above and beyond.
Web/Graphic Designer (Marketing) at JetForm
January 1, 1998 - January 1, 2001
Rebranded and redesigned corporate website; created internal/external sites and collateral (JetForm.com, XFA.org, Partner Toolkit, intranet); produced executive presentations and logos/icons; contributed to the 1999 Annual Report; helped train new designers.

Education

Diploma at Algonquin College
January 1, 1996 - January 1, 1998
Bachelor of Fine Arts (BFA) at University of Ottawa
January 1, 1992 - January 1, 1996
Graphic Design diploma at Algonquin College
January 1, 1996 - December 31, 1998
BFA in Visual Arts at University of Ottawa
January 1, 1992 - December 31, 1996
Graphic Design Diploma at Algonquin College
January 1, 1996 - January 1, 1998
BFA in Visual Arts at University of Ottawa
January 1, 1992 - January 1, 1996
Graphic Design diploma at Algonquin College
January 1, 1996 - January 1, 1998
BFA in Visual Arts at University of Ottawa
January 1, 1992 - January 1, 1996
Graphic Design Diploma at Algonquin College
January 1, 1996 - January 1, 1998
BFA in Visual Arts at University of Ottawa
January 1, 1992 - January 1, 1996

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Government