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I am a Senior Manual QA/UAT Test Engineer with 10+ years of experience across E-commerce, Banking, Finance, Retail, Healthcare, Insurance, HRIS, ATS, and CRM domains. I excel in Agile delivery and Mainframe testing, with a focus on end-to-end functional testing, UAT, API testing, and data migration validation. I am proficient in requirements analysis, test strategy design, E2E/regression/integration testing, defect management, and reporting. I thrive in collaborative teams and enjoy mentoring colleagues. I am proficient with Jira, Azure DevOps, qTest, Postman, SQL, and BrowserStack.…I am a Senior Manual QA/UAT Test Engineer with 10+ years of experience across E-commerce, Banking, Finance, Retail, Healthcare, Insurance, HRIS, ATS, and CRM domains. I excel in Agile delivery and Mainframe testing, with a focus on end-to-end functional testing, UAT, API testing, and data migration validation. I am proficient in requirements analysis, test strategy design, E2E/regression/integration testing, defect management, and reporting. I thrive in collaborative teams and enjoy mentoring colleagues. I am proficient with Jira, Azure DevOps, qTest, Postman, SQL, and BrowserStack.

Swapna Avula

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I am a Senior Manual QA/UAT Test Engineer with 10+ years of experience across E-commerce, Banking, Finance, Retail, Healthcare, Insurance, HRIS, ATS, and CRM domains. I excel in Agile delivery and Mainframe testing, with a focus on end-to-end functional testing, UAT, API testing, and data migration validation. I am proficient in requirements analysis, test strategy design, E2E/regression/integration testing, defect management, and reporting. I thrive in collaborative teams and enjoy mentoring colleagues. I am proficient with Jira, Azure DevOps, qTest, Postman, SQL, and BrowserStack.…I am a Senior Manual QA/UAT Test Engineer with 10+ years of experience across E-commerce, Banking, Finance, Retail, Healthcare, Insurance, HRIS, ATS, and CRM domains. I excel in Agile delivery and Mainframe testing, with a focus on end-to-end functional testing, UAT, API testing, and data migration validation. I am proficient in requirements analysis, test strategy design, E2E/regression/integration testing, defect management, and reporting. I thrive in collaborative teams and enjoy mentoring colleagues. I am proficient with Jira, Azure DevOps, qTest, Postman, SQL, and BrowserStack.

Available to hire

I am a Senior Manual QA/UAT Test Engineer with 10+ years of experience across E-commerce, Banking, Finance, Retail, Healthcare, Insurance, HRIS, ATS, and CRM domains. I excel in Agile delivery and Mainframe testing, with a focus on end-to-end functional testing, UAT, API testing, and data migration validation.

I am proficient in requirements analysis, test strategy design, E2E/regression/integration testing, defect management, and reporting. I thrive in collaborative teams and enjoy mentoring colleagues. I am proficient with Jira, Azure DevOps, qTest, Postman, SQL, and BrowserStack.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Lead QA Engineer at Planit (Specsavers)

November 1, 2025 - November 1, 2025

Lead QA activities for Specsavers digital transformation program across optical and audiology booking journeys. Planned QA activities, prioritized sprint work, and reviewed test deliverables across each release cycle. Executed manual E2E, functional, regression, integration, UAT, ERP testing and data migration validation. Performed API testing using Postman, validated backend workflows and system integrations. Used Jira, qTest, Bug Herd and Confluence for test planning, traceability and reporting. Performed cross-browser, cross-device testing using BrowserStack. Supported CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps). Mentored QA team members and onboarded new testers.

Functional Test Lead at Dell International Services

February 1, 2022 - February 1, 2022

QA Lead for Dell Asset Recovery Services platform. Managed a team of 6 testers, assigned work, reviewed deliverables, and tracked test execution. End-to-end testing of CRM modules (Account, Case, Order Management, Dispatch, Billing). Conducted defect triage meetings and risk assessments. Validated integrations between CRM, logistics, inventory and finance systems. Generated daily execution reports for project stakeholders.

QA Team Lead at BOX‑IT UK Ltd

May 1, 2018 - May 1, 2018

Led QA for Omnidox cloud-based digital document management system. Functional testing, SQL-based validation, and automation using Selenium for regression suite. Analyzed SRS/FSD documents, prepared test plans, scenarios and test cases. Managed defects using MTM/TFS and supported Agile ceremonies.

UAT Lead / QA Team Lead at Dell International Services

January 1, 2016 - January 1, 2016

UAT Lead for Dell SWARM platform supporting the POS warranty renewal management. Created UAT plans, scenarios, regression suites and test cycles. Supported business testers, executed UAT cycles and coordinated defect calls with BA and vendor teams. Senior level tester for Experian CIFAS project and performed manual testing, mainframe testing and SOAPUI-based web-service testing. Prepared test plans, test matrices, SQL-based test data, VSAM files and executed JCL batch jobs. Logged defects in ALM QC and produced daily status reports.

Mainframes Developer at IBM

April 1, 2011 - April 1, 2011

Maintain HCSC customer data and claims information in Mainframe DB using Blue Star system and BARS (Billing and Accounts Receivable). Involved in Production Batch Jobs Monitoring and CA7 scheduling. Restart, Holding, Force Complete the Jobs as required. Develop Mainframe programs using COBOL, JCL, VSAM, DB2, CICS. Create and distribute batch execution status reports.

Mainframes Developer at Tech Mahindra -Satyam

April 1, 2011 - April 1, 2011

CAMS is the customer account management system for the national Australia bank which runs in Mainframes as backend. CICS screens developed and used to Customer record insert/Update/Inactive. Develop the Mainframe Programs using COBOL, JCL, VSAM, DB2, CICS. Develop CICS Screens and create JCL to run Batch Jobs in Production. Involved in Production Batch Monitoring and Batch Schedule in CA7.