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Hello, I’m Esther Olusanya, a dynamic, customer-focused professional with hands-on experience in customer service, sales support, administration, social media management, and account management. I excel at communicating with traders, vendors, and customers, resolving issues, and maintaining positive client relationships while keeping operations organized and efficient. I am passionate about supporting business growth and ensuring top-quality customer experience. I thrive under pressure, stay calm in challenging situations, and enjoy collaborating with teams to improve processes and deliver outstanding results.…Hello, I’m Esther Olusanya, a dynamic, customer-focused professional with hands-on experience in customer service, sales support, administration, social media management, and account management. I excel at communicating with traders, vendors, and customers, resolving issues, and maintaining positive client relationships while keeping operations organized and efficient. I am passionate about supporting business growth and ensuring top-quality customer experience. I thrive under pressure, stay calm in challenging situations, and enjoy collaborating with teams to improve processes and deliver outstanding results.

OLUSANYA ESTHER OLUWATUMININU

Content Producer, Presenter, Voiceover Artist, +2

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Hello, I’m Esther Olusanya, a dynamic, customer-focused professional with hands-on experience in customer service, sales support, administration, social media management, and account management. I excel at communicating with traders, vendors, and customers, resolving issues, and maintaining positive client relationships while keeping operations organized and efficient. I am passionate about supporting business growth and ensuring top-quality customer experience. I thrive under pressure, stay calm in challenging situations, and enjoy collaborating with teams to improve processes and deliver outstanding results.…Hello, I’m Esther Olusanya, a dynamic, customer-focused professional with hands-on experience in customer service, sales support, administration, social media management, and account management. I excel at communicating with traders, vendors, and customers, resolving issues, and maintaining positive client relationships while keeping operations organized and efficient. I am passionate about supporting business growth and ensuring top-quality customer experience. I thrive under pressure, stay calm in challenging situations, and enjoy collaborating with teams to improve processes and deliver outstanding results.

Available to hire

Hello, I’m Esther Olusanya, a dynamic, customer-focused professional with hands-on experience in customer service, sales support, administration, social media management, and account management. I excel at communicating with traders, vendors, and customers, resolving issues, and maintaining positive client relationships while keeping operations organized and efficient.

I am passionate about supporting business growth and ensuring top-quality customer experience. I thrive under pressure, stay calm in challenging situations, and enjoy collaborating with teams to improve processes and deliver outstanding results.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Customer Representative at FARMALL

January 1, 2025 - November 26, 2025

Provided remote customer support to traders and vendors, resolving inquiries promptly and efficiently. Contacted merchants regularly to confirm orders, follow up on issues, and update product information. Maintained clear communication across multiple channels. Assisted with order coordination and ensured smooth service for customers. Demonstrated professionalism and empathy while handling complaints or delayed orders.

Customer Representative / Admin / Front Desk Operator at Cypress Garden Restaurant

January 1, 2025 - November 26, 2025

Served as the primary customer service representative, ensuring a welcoming atmosphere and exceptional dining experience for guests. Managed daily financial transactions, including sales reconciliation, expense tracking, and record keeping. Coordinated with kitchen and service teams to ensure efficient order processing, timely delivery, and customer satisfaction. Handled customer inquiries, feedback, and complaints with professionalism and tact. Supported inventory updates, staff scheduling, and basic procurement functions. Contributed to streamlining financial documentation system, improving accountability and operational efficiency.