I am a seasoned marketing and corporate affairs executive with 30 years’ experience in building brand affinity with internal and external stakeholders, driving the responsible business agenda within organisations and implementing organisational culture transformation programmes. I am a results-oriented change agent, offering a unique combination of creativity and analytical skills with the ability to incorporate core business objectives for an effective balance of stakeholder strategies, brand/reputation management and enhanced client experience.

Emily J. Nemapare

I am a seasoned marketing and corporate affairs executive with 30 years’ experience in building brand affinity with internal and external stakeholders, driving the responsible business agenda within organisations and implementing organisational culture transformation programmes. I am a results-oriented change agent, offering a unique combination of creativity and analytical skills with the ability to incorporate core business objectives for an effective balance of stakeholder strategies, brand/reputation management and enhanced client experience.

Available to hire

I am a seasoned marketing and corporate affairs executive with 30 years’ experience in building brand affinity with internal and external stakeholders, driving the responsible business agenda within organisations and implementing organisational culture transformation programmes.

I am a results-oriented change agent, offering a unique combination of creativity and analytical skills with the ability to incorporate core business objectives for an effective balance of stakeholder strategies, brand/reputation management and enhanced client experience.

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Language

English
Fluent

Work Experience

Managing Director at eNMedia PVT. LTD
November 1, 2024 - November 27, 2025
Responsible for the development and execution of the agency’s overall vision, mission, and strategic goals. Provides strategic leadership, drives business development, oversees brand and reputation management, content and production oversight, client and stakeholder relations, and champions innovation and digital transformation.
Head, Marketing and Communications at Barclays Bank Zimbabwe / First Capital Bank Zimbabwe
October 1, 2024 - October 1, 2024
Led Marketing, Communications, Community Investment Programming, and Customer Service functions, driving brand repositioning, stakeholder engagement, and customer experience improvements in a digital-first environment. Directed digital campaigns, optimized ROMI, and supported financial inclusion initiatives.
Head - Corporate Affairs and Customer Service at Barclays Bank Zimbabwe / First Capital Bank Zimbabwe
January 1, 2019 - January 1, 2019
Led country-wide communications and stakeholder engagement for brand transition, supported customer service excellence, and drove financial inclusion initiatives with measurable impact on adoption and engagement.
Manager - Corporate Affairs at Barclays Bank Zimbabwe
January 1, 2013 - January 1, 2013
Managed corporate affairs and stakeholder engagement activities, contributing to reputation management and community programs.
Manager - Communications and Community at Barclays Bank Zimbabwe
January 1, 2010 - January 1, 2010
Led communications and community investment initiatives, aligning activities with business objectives and stakeholder needs.
Director/Lead Consultant at TOTAL COMMUNICATIONS PVT LTD., ZIM
January 1, 2008 - January 1, 2008
Directed client PR strategies, partnerships, and campaigns; led the pilot HIV workplace programs and youth-focused outreach, and earned industry recognition for campaign design and execution.
Southern Africa Advisor, Communications/Public Affairs Specialist at EXXONMOBIL ZIM
January 1, 2002 - January 1, 2002
Planned and localized regional campaigns, implemented service culture programs, and developed crisis management procedures for media and stakeholders.
Group Public Relations Officer at SMM Holdings, Zim
January 1, 1999 - January 1, 1999
Led PR initiatives and collaborated with ILO on SME workbooks; expanded brand visibility and engagement.
Public Relations Officer at SOUTHAMPTON ASSURANCE, ZIM
January 1, 1998 - January 1, 1998
Managed PR activities and media relations to sustain brand presence.
Marketing/Public Relations Trainee/Officer at FORESTRY COMMISSION, ZIM
January 1, 1996 - January 1, 1996
Supported marketing and PR efforts, gaining early-career experience in communications.
Director at eNMedia PVT. LTD
January 1, 2024 - November 27, 2025
Responsible for the development and execution of the agency’s overall vision, mission, and strategic goals. Identify and pursue new business opportunities, partnerships, and markets for growth. Ensure alignment of agency service with client and market needs. Act as the primary liaison for high-profile clients, ensuring their needs and expectations are met or exceeded. Oversee the development of communication strategies tailored to client objectives. Ensure financial sustainability through budgeting, forecasting and cost management of client portfolios.
Head - Marketing and Communications at First Capital Bank Zimbabwe
October 1, 2024 - October 1, 2024
Responsible for Marketing, Communications, Community Investment Programming and Customer Service as the organisation moved to streamline business to become agile and efficient in a fast-paced, digital environment. Led the transition marketing and corporate affairs strategy, and drove an organisational culture transformation program aimed at improving employee engagement and stakeholder perceptions.
Head - Corporate Affairs and Customer Service at First Capital Bank Zimbabwe
January 1, 2019 - January 1, 2019
Led Brand and Reputation, Stakeholder Management; managed a 24-hour contact centre; oversaw corporate affairs and customer service functions to support a customer-centric transformation and growth objectives.
Manager - Corporate Affairs at First Capital Bank Zimbabwe
January 1, 2013 - January 1, 2013
Introduced and managed corporate affairs initiatives, aligning communication strategies with business objectives and stakeholder engagement.
Manager - Communications and Community at First Capital Bank Zimbabwe
January 1, 2010 - January 1, 2010
Led internal and external communications, community investment programs, and CSR initiatives, driving engagement and reputation.
Information Officer at ZIMBABWE WOMEN’S RESOURCE CENTRE & NETWORK
January 1, 1994 - January 1, 1994
Managed communication packs and represented the organization on communication strategies for women’s empowerment.
Head - Marketing and Communications at First Capital Bank Zimbabwe (Barclays Bank Zimbabwe prior to 2019)
October 1, 2024 - October 1, 2024
Led Marketing, Communications, Community Investment Programming and Customer Service during a brand transition to agile, digital operations. Key achievements include leading the creation of the FMB Capital Holdings Group Brand framework, developing and implementing the Barclays-to-First Capital transition strategy, driving culture transformation that boosted employee engagement, and implementing volunteerism/digital platform programs in response to COVID-19.

Education

Bachelor of Arts, Journalism at Ohio Wesleyan University
January 11, 2030 - January 1, 1994
Certification: Introduction to Social Media at Stellenbosch University
January 1, 2016 - November 27, 2025
Certification: Digital Marketing at Stellenbosch University
January 1, 2015 - November 27, 2025
High School Diploma at Wellesley High School
January 1, 1989 - January 1, 1989
Bachelor of Arts, Journalism at Ohio Wesleyan University, USA
January 11, 2030 - January 1, 1994
Certification: Digital Marketing at Stellenbosch University, SA
January 1, 2015 - January 1, 2015
Certification: Introduction to Social Media at Stellenbosch University, SA
January 1, 2016 - January 1, 2016
High School Diploma at Wellesley High School
January 11, 2030 - January 1, 1989
Bachelor of Arts in Journalism at Ohio Wesleyan University
January 11, 2030 - January 1, 1994

Qualifications

Certification: Introduction to Social Media
January 1, 2016 - November 27, 2025
Certification: Digital Marketing
January 1, 2015 - November 27, 2025
Bachelor of Arts, Journalism
January 11, 2030 - January 1, 1994
High School Diploma
January 1, 1989 - November 27, 2025
Bachelor of Arts, Journalism
January 11, 2030 - January 1, 1994
Certification: Digital Marketing
January 1, 2015 - January 1, 2015
Certification: Introduction to Social Media
January 1, 2016 - January 1, 2016
High School Diploma
January 11, 2030 - January 1, 1989
Introduction to Social Media
January 1, 2016 - November 27, 2025
Digital Marketing
January 1, 2015 - November 27, 2025

Industry Experience

Financial Services, Media & Entertainment, Professional Services, Non-Profit Organization