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Hi, I’m Marsha Polk-Thompson, a Quality Assurance Engineer with 17 years of experience ensuring software quality through analytical thinking, attention to detail, and strong problem-solving skills. I’m a collaborative team player who fosters communication between stakeholders to enhance efficiency and user experience. I’m passionate about continuous improvement and delivering quality-focused solutions that balance speed with customer satisfaction.…Hi, I’m Marsha Polk-Thompson, a Quality Assurance Engineer with 17 years of experience ensuring software quality through analytical thinking, attention to detail, and strong problem-solving skills. I’m a collaborative team player who fosters communication between stakeholders to enhance efficiency and user experience. I’m passionate about continuous improvement and delivering quality-focused solutions that balance speed with customer satisfaction.

Marsha Polk-Thompson

QA Engineer, Project Manager, Web Developer, +2

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Hi, I’m Marsha Polk-Thompson, a Quality Assurance Engineer with 17 years of experience ensuring software quality through analytical thinking, attention to detail, and strong problem-solving skills. I’m a collaborative team player who fosters communication between stakeholders to enhance efficiency and user experience. I’m passionate about continuous improvement and delivering quality-focused solutions that balance speed with customer satisfaction.…Hi, I’m Marsha Polk-Thompson, a Quality Assurance Engineer with 17 years of experience ensuring software quality through analytical thinking, attention to detail, and strong problem-solving skills. I’m a collaborative team player who fosters communication between stakeholders to enhance efficiency and user experience. I’m passionate about continuous improvement and delivering quality-focused solutions that balance speed with customer satisfaction.

Available to hire

Hi, I’m Marsha Polk-Thompson, a Quality Assurance Engineer with 17 years of experience ensuring software quality through analytical thinking, attention to detail, and strong problem-solving skills.
I’m a collaborative team player who fosters communication between stakeholders to enhance efficiency and user experience. I’m passionate about continuous improvement and delivering quality-focused solutions that balance speed with customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

CEO & Co-Founder at Straight From the Kitchen, LLC

April 1, 2008 - Present

Owner and operator of OOOWWWEEE Wangz N Catfish, a national restaurant chain. Led and managed all restaurant operations (FOH/BOH), hired and trained staff, and drove marketing initiatives to increase sales and customer engagement.

Lead Software Quality Engineer at Brinker International

May 1, 2007 - February 28, 2015

Led QA processes and governance, ensured IT compliance (SOX and standards), established KPIs, coordinated onshore/offshore QA activities, served as liaison between developers and user groups, provided cost estimates, and mentored junior QA staff; maintained SDLC artifacts and quality repositories.

Lead Software Quality Engineer at CTM Mortgage

March 1, 2005 - May 31, 2007

Established a new QA Department for mortgage loan originations; set up automation for origination and servicing systems; executed manual and automated tests using Quick Test Pro for financial and imaging software; hired and trained analysts.