Available to hire
Hi there! I’m Lara Lewis, a multi‑disciplinary professional with a background spanning banking operations, team leadership, and customer service. I excel at solving problems, improving processes, and mentoring others to deliver outstanding results while staying friendly and customer‑focused.
I’m currently pursuing an MBA at SNHU and have completed an AWAI program, with ongoing coaching-focused training. I actively contribute to my organizations through Community Outreach and Employee Engagement initiatives and enjoy learning, mentoring, and helping teams grow.
Work Experience
EBanking and Operations Analyst at Westerly Community Credit Union
December 1, 2023 - PresentCustomer Service; Monitor online banking access and Bank to Bank transfers; Monitor Remote Capture Deposit; Monitor ACH and Draft Deposits; Input Incoming and Outgoing Wires; Perform Maintenance on Existing Memberships; Perform Basic Programming Through Coding
Assistant Branch Manager at Navigant Credit Union
April 1, 2018 - December 1, 2023Customer Service; Outreach; Conduct Credit Checks; Cross Sell; Open and Close Accounts; Conduct Monthly and Quarterly Audits; Create Schedules; Train and Develop Staff; Open and Close Branch; Originate Loans; Originate Wires; Order Cash; Balance ATM and Branch
Baker at Scrumptions
January 1, 2018 - April 1, 2018Baked; Scale Ingredients to Recipe Specifications; Decorate Cookies and Cakes
Assistant Manager at Dunkin’ Donuts
August 1, 2016 - July 1, 2017Customer Service; Trained, Mentored, and Coached Employees; Cash Management
Bakery Manager at Highland Farm
April 1, 2014 - July 1, 2017Customer Service; Fulfill Customer Orders; Create Schedules; Hire, Train, Terminate Employees
Finisher at Pastry Arts 2
September 1, 2013 - April 1, 2014Fulfill Customer Orders; Work in Team Environment; Finished Baked Goods
Legal Research at Citizens Bank
June 1, 2002 - September 1, 2013Worked in Team Environment; Customer Service; Analyzed Subpoenas and Summons and Fulfilled Requests with SLA’s and to the Letter of the Law; Corresponded with Attorneys, FBI Agents, US Marshalls, Law Enforcement, etc.
Education
AWAI at AWAI
September 25, 2024 - November 28, 2025MBA program at SNHU
January 1, 2025 - November 28, 2025Qualifications
Bachelor of Science in Food Service Management
January 11, 2030 - May 1, 2014Associate of Science in Baking and Pastry
January 11, 2030 - May 1, 2012Coaching vs Mentoring Certificate
January 1, 2025 - November 28, 2025Industry Experience
Financial Services, Retail, Professional Services
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