I'm an ISTQB certified testing practitioner with 15+ years of experience planning and executing risk-based testing for system upgrades and migrations on both on-premises and cloud enterprise platforms. I'm a hands-on tester with exposure to microservices and shift-left testing, and I excel at creating and maintaining best-practice testing frameworks while communicating clearly with stakeholders. I accelerate release cycles by integrating automated testing into CI/CD pipelines using Azure DevOps, GitHub, and Jenkins, and I mentor testing teams to adopt industry best practices and deliver customer value. I have led end-to-end QA across complex ERP and payments ecosystems, improving stability and data integrity through thorough requirements analysis and test coverage.

user1303393

I'm an ISTQB certified testing practitioner with 15+ years of experience planning and executing risk-based testing for system upgrades and migrations on both on-premises and cloud enterprise platforms. I'm a hands-on tester with exposure to microservices and shift-left testing, and I excel at creating and maintaining best-practice testing frameworks while communicating clearly with stakeholders. I accelerate release cycles by integrating automated testing into CI/CD pipelines using Azure DevOps, GitHub, and Jenkins, and I mentor testing teams to adopt industry best practices and deliver customer value. I have led end-to-end QA across complex ERP and payments ecosystems, improving stability and data integrity through thorough requirements analysis and test coverage.

Available to hire

I’m an ISTQB certified testing practitioner with 15+ years of experience planning and executing risk-based testing for system upgrades and migrations on both on-premises and cloud enterprise platforms. I’m a hands-on tester with exposure to microservices and shift-left testing, and I excel at creating and maintaining best-practice testing frameworks while communicating clearly with stakeholders.

I accelerate release cycles by integrating automated testing into CI/CD pipelines using Azure DevOps, GitHub, and Jenkins, and I mentor testing teams to adopt industry best practices and deliver customer value. I have led end-to-end QA across complex ERP and payments ecosystems, improving stability and data integrity through thorough requirements analysis and test coverage.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Software Test Consultant at Fiserv
January 1, 2025 - July 1, 2025
QA Test consultant supporting changes to the Fiserv suite of digital banking, payments processing, and integrated ERP systems on Microsoft Azure as part of a cloud migration program in an Agile/Scrum environment.
QA Test Consultant at NUX (Remote)
December 1, 2023 - November 1, 2024
Led testing efforts for migrating Global payments solution to Azure cloud; end-to-end testing of merchant solution enabling cross-border selling, Usability Testing, and UAT.
Software QA Engineer at Ford Europe
July 1, 2021 - October 1, 2023
End-to-end testing of Ford’s integrated enterprise system; Agile Kanban environment; analyzed requirements and validated UI, API, and data tier interactions; regression and performance focus.
Lead Software QA Engineer at Speakers For Schools
January 1, 2021 - July 1, 2021
Hands-on QA Team Lead; defined test strategy for integrated enterprise systems including Azure cloud migration; implemented automated UI regression testing and managed test artifacts.
Temporary Quality Administrator at PROMAN / WARBURTONS
December 1, 2019 - January 1, 2021
Quality administration in manufacturing; manual testing focusing on CRM Dynamics 365 and SAP ERP; documented processes and test artifacts.
Agile Test Specialist at CAPITA
November 1, 2018 - November 1, 2019
Agile Scrum team member validating Pension Administration microservices; REST API testing using Katalon Studio, Postman; performance testing with JMeter.
Lead Tester at Bibliotheca 3M
July 1, 2016 - October 1, 2016
Lead tester for digital transformation and cloud migration; asset migration; managed defects and regression cycles; alignment with VSTS/TFS.
Contract Test Consultant at HM Revenue & Customs
February 1, 2016 - April 1, 2016
Global System Integration testing for Universal Credit; regression testing across ECW, SAP, and external systems; risk-based testing approach and test documentation.
Contractor Test Consultant at SIG PLC
June 1, 2015 - December 1, 2015
System integration testing for e-commerce transformation; manual and automated testing of RESTful services and middleware; defect logging in Jira and test automation framing.
Freelance Test Consultant at Freelance
January 1, 2015 - May 1, 2015
Independent testing consultant delivering web application testing; built regression packs; used Cypress, Selenium, and TFS/Jira for test management.
System Tester at Barclays Capital
October 1, 2014 - December 1, 2014
System testing on Hybrid Cloud provisioning; UI/On-boarding/REST services/testing; data validation and collaboration in Agile environment.
System Tester at Siemens City and Infrastructure
April 1, 2014 - August 1, 2014
Regression testing for DNP3 protocol upgrades; testing of Real-Time client-server SCADA; performance testing.
Lead Tester at StarI Systems
November 1, 2013 - February 1, 2014
Interim lead tester for cloud migration and digital library management systems; managed defects and regression tests; coordinated with distributed teams.
Lead Tester at Hermes ParcelNet
May 1, 2013 - November 1, 2013
Lead testing on digital migration; integration testing of Oracle RightNow CX CRM; data validation and regression testing; automation via cucumber/Selenium.
Automated Testing Consultant at Travel Counsellors
November 1, 2012 - April 1, 2013
Established automated testing framework; regression packs for web apps and public-facing sites; maintained automated suites using Telerik Test Studio.
QA Test Consultant at Fiserv (EMEA)
January 1, 2025 - July 1, 2025
Systems Integration testing of ERP changes across NETPAY, Oracle EBS, Dynamics 365 CRM; component, integration and systems-level testing; data integrity, content, performance and security across UI/API/DB tiers; UAT support; documented bugs and test progress in Jira X-Ray; Azure cloud migration.
QA Test Consultant at NUX
December 1, 2023 - November 1, 2024
Led migration testing of Global payments solution to Azure cloud; end-to-end testing of merchant solution enabling cross-border selling; Azure VM/Storage/Networking components; UAT; Usability Testing for Payment Methods; performance testing with JMeter; collaboration with cloud engineers to identify and resolve critical issues during migration.
QA Team Lead at Speakers For Schools
January 1, 2021 - July 1, 2021
Hands-on QA Team Lead; devised and implemented a comprehensive test strategy for the integration/migration of the enterprise system to Azure; manual and automated UI/API testing; team management and production of QA artifacts; automated UI regression testing using Cypress; UAT support.
Temporary Quality Administrator at Warburtons
December 1, 2019 - January 1, 2021
Quality administrator responsible for process documentation and verification in a manufacturing environment; manual testing focused on CRM Dynamics 365 and SAP ERP systems; documentation and QA processes.
QA Test Consultant at Fiserv
January 1, 2025 - July 1, 2025
Team member supporting changes to Fiserv suite of digital banking, payment processing and integrated ERP systems on Azure cloud; performed systems, component and integration testing for NETPAY, Oracle EBS and Dynamics 365 CRM; documented and progressed bug reports in Jira X-ray; contributed to UAT planning and test artifacts; ensured data integrity and security across UI, API and database tiers.
Digital QA Consultant at NUX
December 1, 2023 - November 30, 2024
Led testing efforts for migration of Global payments solution to the Azure cloud; end-to-end testing of merchant solution enabling cross-border selling; implemented User Acceptance Testing and Usability Testing for payment methods; performance testing with JMeter; collaborated with developers and cloud engineers to resolve critical issues during migration.
Lead Test Analyst at The Hut Group
January 1, 2017 - July 31, 2017
Lead Tester for the Daily Mail group’s Aimea/Nectar programme; managed functional and non-functional testing in two-week sprints; coordinated integration and systems testing, including data tier and REST web services; produced automated UI tests using BDD and maintained regression packs with VSTS, Zephyr and JIRA.
Contract Test Consultant at HMRC
February 1, 2016 - April 30, 2016
Global System Integration testing for Universal Credit; regression testing across ECW, SAP, Integrated Debt Management System and Direct Debit interfaces; designed risk-based testing approaches, documented interface specifications, and logged defects in JIRA.
Test Consultancy Team Member at SIG PLC
June 1, 2015 - December 31, 2015
System integration testing for e-commerce transformation; tested integrated ecommerce, CMS, stock and order management modules; conducted risk-based test planning and defect reporting in JIRA; performed performance testing and data integrity checks.
QA Test Consultant Team Member at Fiserv
January 1, 2025 - July 1, 2025
Supported changes to Fiserv suite of Digital banking, payment processing and integrated ERP systems on Microsoft Azure as part of cloud migration programme in an agile scrum. Conducted component, integration and systems testing; prepared test artifacts; tracked defects; ensured traceability and environments readiness.
Digital QA Consultant at NUX (remote)
December 1, 2023 - November 1, 2024
Led migration testing of Global payments solution to Azure cloud, end-to-end testing of merchant solution enabling safe cross-border selling experience. Implemented UAT, Usability Testing for Payment Methods, and performance testing.
UAT Tester at BT Consumer
May 1, 2018 - August 1, 2018
End-to-end testing of B2C consumer retail systems on cloud platform, including UI, CMS, payments and cross-browser compatibility across versions of IE, Chrome, Safari, and mobile devices.
Test Consultant at Polymatica
January 1, 2018 - May 1, 2018
Documented SOAP and REST web services for OLAP BI integration, executed integration and system-level testing of multi-dimensional BI tooling using POSTMAN and SQL tooling.
Test Consultant at EI Group PLC
August 1, 2017 - December 1, 2017
Agile testing on MS Azure cloud with Pension and Employment & Payroll subsystems; validated REST APIs, middleware and web services; performed manual UI tests and data integrity checks.
Freelance Test Consultant at Self-Employed
January 1, 2015 - May 1, 2015
Collaborated with offshore teams to deliver web application testing projects for desktop and mobile; built automated regression packs and maintained test frameworks.
Test Consultant at Barclays Capital
October 1, 2014 - December 1, 2014
System testing on hybrid cloud environment provisioning; validated user management, authentication, on-boarding, reporting and REST/WS interactions.
Test Consultant at StarI Systems
November 1, 2013 - February 1, 2014
Agile testing across native apps and web platforms; maintained test assets in Visual Studio/TFS; automated UI tests using Cucumber/Selenium.
Agile Test Specialist at Peninsula Business Services
August 1, 2012 - November 1, 2012
HROnline web application testing; designed test plans, test scenarios and scripts; defect tracking via TFS; contributed to CI processes.
Test Management Consultant at The University of Nottingham
July 1, 2012 - August 1, 2012
ROGO project evaluation of in-house testing approaches against standards; recommendations for improvements in testing processes within a 6-week contract.
Lead/ Senior Test Analyst at NHS HSIC
December 1, 2011 - May 1, 2012
Lead tester on C#.Net bioinformatics and EPR web applications; coordinated system integration and UAT; automated regression tests with Selenium WebDriver.
Lead Tester at European Railway Agency
August 1, 2011 - November 1, 2011
Led site acceptance testing team for digital transport solutions; managed QA for enterprise web applications and safety/interoperability databases.
Test Analyst at Farnell PLC
January 1, 2011 - May 1, 2011
Acceptance testing for data migration project; end-to-end testing of e-commerce and Oracle Endeca search; contributed to test documentation and regression.
Test Manager at E-Woja.com
September 1, 2010 - January 1, 2011
Test manager for SharePoint-based intranet/extranet upgrades; wrote test strategy and plans; performed regression testing across BIDS and web portals.
Test Consultant at Food Standards Agency
March 1, 2010 - September 1, 2010
Infrastructure upgrade testing; system testing and UAT for Direct provider food hygiene rating system and SharePoint-based monitoring apps.
Test Manager at Pension Protection Fund
August 1, 2008 - October 1, 2009
Testing leadership for Levy Data suite and CRM/Middleware components; automated regression scripting and defect management.
Test Manager at ESRI UK
March 1, 2008 - June 1, 2008
Lead testing for GIS/ SaaS projects; managed SOA integration testing and cloud migrations; regression and performance testing.
Database Test Analyst at Nokia Music
January 1, 2008 - March 1, 2008
Database-focused testing for music service; data integrity checks and regression testing in a Windows environment.
Test Manager at IHS Energy
July 1, 2007 - November 1, 2007
Led testing for energy domain systems; test planning, data validation, and regression testing across components.
Test Analyst at Consumer Credit Counselling Service
February 1, 2007 - May 1, 2007
Software testing across CRM and finance-related modules; manual and regression testing.
Software Test Engineer at Moneysupermarket.com
September 1, 2006 - February 1, 2007
Regression testing for e-commerce platforms; automated test scripting and test framework maintenance.
Entrepreneur/Managing Director at Total Resource Recruitment Limited
May 1, 1998 - September 1, 2006
Led recruitment and testing-related consultancy operations; managed client engagements and project delivery.

Education

MBA Business Management at The University of Salford
January 11, 2030 - December 15, 2025
PGDip Marketing Management at Sheffield Hallam University
January 11, 2030 - December 15, 2025
DipEng. Natural Gas Engineering at The University of Salford
January 11, 2030 - December 15, 2025
BSc (hons) Geology at The University of Salford
January 11, 2030 - December 15, 2025
MBA at The University of Salford
January 11, 2030 - December 15, 2025
PGDip Marketing Management at Sheffield Hallam University
January 11, 2030 - December 15, 2025
DipEng. Natural Gas Engineering at The University of Salford
January 11, 2030 - December 15, 2025
BSc (Hons) Geology at The University of Salford
January 11, 2030 - December 15, 2025
MBA Business Management at University of Salford
January 11, 2030 - December 15, 2025
PGDip Marketing Management at Sheffield Hallam University
January 11, 2030 - December 15, 2025
DipEng. Natural Gas Engineering at University of Salford
January 11, 2030 - December 15, 2025
BSc (hons) Geology at University of Salford
January 11, 2030 - December 15, 2025
MBA Business Management at The University of Salford, Salford, UK
January 11, 2030 - December 15, 2025
PGDip Marketing Management at Sheffield Hallam University
January 11, 2030 - December 15, 2025
DipEng. Natural Gas Engineering at The University of Salford
January 11, 2030 - December 15, 2025
Bsc (hons) Geology at The University of Salford
January 11, 2030 - December 15, 2025

Qualifications

ISTQB Advanced Level - Test Manager Certificate
January 1, 2016 - December 15, 2025
Scrum Master - Scrum Accredited Certification
January 1, 2016 - December 15, 2025
PRINCE2 Project Management Foundation Certificate
January 1, 2011 - December 15, 2025
ISEB/ISTQB Intermediate Certificate Software Testing
January 1, 2009 - December 15, 2025
ISEB Foundation Certificate Software Testing
January 1, 2005 - December 15, 2025
ISTQB Advanced Level - Test Manager
January 1, 2016 - December 15, 2025
Scrum Master
January 1, 2016 - December 15, 2025
PRINCE2 Project Management Foundation
January 1, 2011 - December 15, 2025
ISEB/ISTQB Intermediate Certificate Software Testing
January 1, 2009 - December 15, 2025
ISEB Foundation Certificate Software Testing
January 1, 2005 - December 15, 2025
ISTQB Advanced Level-Test Manager Certificate
January 1, 2016 - December 15, 2025
Scrum Master
January 1, 2016 - December 15, 2025
PRINCE2 Project Management Foundation Certificate
January 1, 2011 - December 15, 2025
ISEB/ISTQB Intermediate Certificate Software Testing
January 1, 2009 - December 15, 2025
ISEB Foundation Certificate Software Testing
January 1, 2005 - December 15, 2025
ISTQB Advanced Level - Test Manager Certificate
January 1, 2016 - December 15, 2025
Scrum Master
January 1, 2016 - December 15, 2025
PRINCE2 Project Management Foundation Certificate
January 1, 2011 - December 15, 2025
ISEB/ISTQB Intermediate Certificate Software Testing
January 1, 2009 - December 15, 2025
ISEB Foundation Certificate Software Testing
January 1, 2005 - December 15, 2025

Industry Experience

Software & Internet, Professional Services, Financial Services, Retail, Travel & Hospitality, Education, Healthcare, Government, Media & Entertainment, Transportation & Logistics, Manufacturing