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Hi, I'm Daniela! I have a passion for hospitality and have enjoyed working in various roles within the hotel industry. My journey began as a receptionist, and I’ve grown into a management role where I lead teams and ensure excellent service for our guests. I thrive in collaborative environments and aim to provide a welcoming atmosphere for everyone. In my spare time, I enjoy exploring new places and dedicating time to my personal development. I believe that continuous learning is key, and I'm always looking for opportunities to enhance my skills in hospitality and team leadership.…Hi, I'm Daniela! I have a passion for hospitality and have enjoyed working in various roles within the hotel industry. My journey began as a receptionist, and I’ve grown into a management role where I lead teams and ensure excellent service for our guests. I thrive in collaborative environments and aim to provide a welcoming atmosphere for everyone. In my spare time, I enjoy exploring new places and dedicating time to my personal development. I believe that continuous learning is key, and I'm always looking for opportunities to enhance my skills in hospitality and team leadership.

Daniela da Costa Grazina

Voiceover Artist, Script Supervisor, Copywriter, +5

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Hi, I'm Daniela! I have a passion for hospitality and have enjoyed working in various roles within the hotel industry. My journey began as a receptionist, and I’ve grown into a management role where I lead teams and ensure excellent service for our guests. I thrive in collaborative environments and aim to provide a welcoming atmosphere for everyone. In my spare time, I enjoy exploring new places and dedicating time to my personal development. I believe that continuous learning is key, and I'm always looking for opportunities to enhance my skills in hospitality and team leadership.…Hi, I'm Daniela! I have a passion for hospitality and have enjoyed working in various roles within the hotel industry. My journey began as a receptionist, and I’ve grown into a management role where I lead teams and ensure excellent service for our guests. I thrive in collaborative environments and aim to provide a welcoming atmosphere for everyone. In my spare time, I enjoy exploring new places and dedicating time to my personal development. I believe that continuous learning is key, and I'm always looking for opportunities to enhance my skills in hospitality and team leadership.

Available to hire

Hi, I’m Daniela! I have a passion for hospitality and have enjoyed working in various roles within the hotel industry. My journey began as a receptionist, and I’ve grown into a management role where I lead teams and ensure excellent service for our guests. I thrive in collaborative environments and aim to provide a welcoming atmosphere for everyone.
In my spare time, I enjoy exploring new places and dedicating time to my personal development. I believe that continuous learning is key, and I’m always looking for opportunities to enhance my skills in hospitality and team leadership.

Language

Portuguese

Fluent

English

Advanced

Work Experience

Recepcionista at Accor - Hotel Ibis Évora

September 1, 2008 - September 1, 2014

Responsible for front office customer service, communication among departments, and supporting F&B. Managed bookings, check-ins/check-outs, and resolved customer complaints.

Rececionista/Tournant/Night Auditor at Accor - Hotel Ibis Évora

October 1, 2014 - April 1, 2024

Prepared nightly audit reports, ensured financial and operational compliance, and performed all receptionist duties while maintaining stock levels.

Front Office Manager at Holiday Inn Express Évora - Mercan Properties/AHM

May 1, 2024 - Present

Part of the pre-opening team, responsible for recruitment, training, and operational procedure implementation within front office operations.