Available to hire
I am a results-driven sales development and marketing professional with a track record of driving revenue growth, expanding customer engagement, and elevating brand presence across fast-paced environments. I excel at lead generation, client retention, and crafting messaging that resonates across digital channels, fueled by data and CRM insights.
I thrive in cross-functional teams, turning metrics into actionable strategies that improve onboarding, campaign performance, and the overall customer experience. I am passionate about blending sales, marketing, and technology to deliver measurable results and meaningful partnerships.
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Work Experience
Social Media & Operations Associate at Burn Boot Camp
April 1, 2025 - September 1, 2025Supported brand visibility and operational efficiency through integrated marketing and client engagement initiatives. Created and managed social media content to increase engagement and promote membership growth. Developed and executed retention strategies, improving client satisfaction and onboarding outcomes. Analyzed campaign metrics to refine digital performance and enhance conversion rates.
Membership Development Associate at Orangetheory Fitness
July 1, 2023 - March 1, 2025Advanced revenue goals and community engagement by combining consultative sales and localized marketing efforts. Consistently surpassed sales targets through proactive outreach and personalized membership relationship management. Executed studio marketing initiatives and coordinated digital content to strengthen local brand presence. Managed daily studio operations to ensure a seamless, high-touch member experience.
Sales & Service Manager at Goldfish Swim School
February 1, 2023 - July 1, 2023Directed sales and hospitality operations to elevate service quality and member satisfaction. Onboarded and trained staff to optimize performance and deliver a premier customer experience. Coordinated event operations and membership campaigns to drive enrollments and retention. Implemented service enhancements that improved response times and customer feedback scores.
Membership Development Consultant at LA Fitness
September 1, 2021 - February 1, 2023Contributed to new business growth through proactive outreach, client engagement, and performance-driven sales strategies. Conducted needs-based consultations to align memberships with client goals and fitness objectives. Built a pipeline of qualified leads through outbound calls, local partnerships, and referral initiatives. Collaborated cross-functionally to design promotions and track conversion performance. Monitored member engagement and implemented retention solutions to reduce cancellations. Generated $1.5K+ in new membership revenue within the first 90 days.
Media & Technology Support Specialist at St. John Fisher College
June 1, 2020 - May 1, 2021Provided classroom and event technology support to ensure seamless instruction and presentations across campus. Delivered timely AV and technology troubleshooting to minimize classroom disruptions. Coordinated with IT teams to maintain and upgrade media equipment and software. Trained faculty and staff on operating classroom media systems and digital presentation tools. Monitored equipment performance metrics to identify and prevent recurring technical issues. Managed scheduling and setup for special events, lectures, and multimedia presentations.
Education
Bachelor of Science in Business Marketing & Sports Management at St. John Fisher College
January 11, 2030 - May 1, 2021Qualifications
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