Available to hire
I am a native-level Japanese-English bilingual professional with over 10 years of experience in operations and logistics management. Raised in Japan and educated in the Japanese school system while growing up in an English-speaking home, I bring a rare combination of cultural understanding, linguistic fluency, and business expertise to every project.
Skills
Language
English
Fluent
Japanese
Fluent
Work Experience
Branch Manager at BRINK ’SJAPAN LIMITED Tokyo Operation Center
April 1, 2023 - July 1, 2025Direct all aspects of the Tokyo Operation Center; built and managed a team of 30 including 1 manager and 4 supervisors. Oversaw branch budgeting and control processes; led internal and external audits; prepared monthly reports to the Japan Managing Director. Participated in senior management meetings as part of the Japan leadership team.
Head of Security, Japan at BRINK ’SJAPAN LIMITED Tokyo Operation Center
April 1, 2020 - July 1, 2025Direct all aspects of Security & Operations for Japan. Develop and deliver Security training; build and co-manage a team of 30 with 1 manager and 4 supervisors; manage Security & Operation budgets and audits; report monthly to Global Security Director (UK) and to the Japan Managing Director; participate in senior management leadership meetings.
Operations Manager at Tokyo Operation Center
April 1, 2019 - March 1, 2023Direct operations for the Tokyo Operation Center with the Head of Operations. Build and manage a team of 8 with 2 supervisors; oversee operation budgeting and control; develop and deliver operation training; report monthly to the Japan Head of Operations; support the Head of Operations on new business projects and project renewals.
Operation Supervisor at Tokyo Operation Center
September 1, 2016 - March 1, 2019KPI reporting, billing management, and procedure management for specific customer; deliver business training for new and existing staff; build and manage a team of 4; recruitment assistance; manage audits for the customer; report monthly to the Japan Head of Operations.
Operation Staff at Tokyo Operation Center
November 1, 2014 - September 1, 2016Inventory management and transportation arrangements for specific customer; picking/packing per shipping instructions; respond to inquiries about valuables transportation from overseas offices; prepare and provide customs clearance instructions and documents; coordinate transportation with security transportation department.
Education
Bachelor of Management at Josai University
April 1, 2010 - March 1, 2014Qualifications
Regulated Agent Security Training Instructor
September 1, 2021 - July 31, 2025Industry Experience
Transportation & Logistics, Professional Services, Manufacturing, Media & Entertainment, Other
Skills
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