Tondelia Knox

Available to hire

I’m Tondelia Knox, a healthcare and clinical research professional with a strong track record coordinating complex processes, managing regulatory requirements, and ensuring accurate data flow.

About

I’m Tondelia Knox, a healthcare and clinical research professional with a strong track record coordinating complex processes, managing regulatory requirements, and ensuring accurate data flow. I have hands-on experience with EMR systems (Epic, Allscripts) and a proven ability to collaborate across physicians, facilities, and administrative teams to support patient care and organizational goals. I’m open to relocation and excited to bring my detail-oriented, process-driven approach to new opportunities.

I thrive in fast-paced environments, value clear communication, and enjoy developing and maintaining documentation, training materials, and data pipelines that improve efficiency and compliance. I’m eager to contribute to teams that prioritize compassionate service, data integrity, and measurable outcomes.

  • 24 years' experience
  • Joined December 2025

Languages

  • EnglishFluent

Industry experience

  • Healthcare
  • Life Sciences
  • Professional Services
  • Manufacturing
  • Education

Work experience· 12 roles

Authorization Coordinator - Intake Department · Sutter Care at Home (SCAH)Mar 2022 – Present · 4 yrs 9 mos

Processing physician and facility charts for referrals for physical therapy, occupational therapy, infusion services, wound care, etc. Completes charts from EMR in Epic using HCHB and Allscripts.

Human Resources Specialist · Sutter Health - Sutter Shared ServicesOct 2021 – Present · 5 yrs 2 mos

Preparation and review of compensation and benefits packages; enrollment support during open enrollment; help employees understand deadlines and required documents; onboarding support; benefits administration; HRIS and payroll liaison; utilization of Bullhorn for onboarding and tracking.

Authorization Coordinator · Sutter Shared ServicesOct 2020 – Present · 6 yrs 2 mos

Create patient charts for medical referral services; call physician offices for follow-ups; communicate needs for referrals via Epic and Allscripts.

Clinical Research Coordinator · Atria Clinical ResearchJun 2020 – Jan 2021 · 8 mos
Insurance Examiner / Call Center Representative · ExamOne, A Quest Diagnostics CompanyMay 2015 – Present · 11 yrs 7 mos
Clinical Research Coordinator · Angstrom Clinical Trials / Little Rock, ARJan 2013 – Dec 2015 · 3 yrs
Clinical Research Coordinator · Angstrom Clinical Trials, Little Rock, ARJan 2011 – Nov 2013 · 2 yrs 11 mos
Phlebotomist II · St. Vincent Hospital and Healthcare SystemJan 2010 – Dec 2011 · 2 yrs

Education

Diploma · Remington College, Little Rock, AR2007 – 2008

Certifications and awards

CNA AED Certification2030 – 2025
Certified Phlebotomy Technician2030 – 2025
Certified Medical Assistant2030 – 2025
CPR Certification2030 – 2025

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