I’m Tondelia Knox, a healthcare and clinical research professional with a strong track record coordinating complex processes, managing regulatory requirements, and ensuring accurate data flow. I have hands-on experience with EMR systems (Epic, Allscripts) and a proven ability to collaborate across physicians, facilities, and administrative teams to support patient care and organizational goals. I’m open to relocation and excited to bring my detail-oriented, process-driven approach to new opportunities. I thrive in fast-paced environments, value clear communication, and enjoy developing and maintaining documentation, training materials, and data pipelines that improve efficiency and compliance. I’m eager to contribute to teams that prioritize compassionate service, data integrity, and measurable outcomes.

Tondelia Knox

I’m Tondelia Knox, a healthcare and clinical research professional with a strong track record coordinating complex processes, managing regulatory requirements, and ensuring accurate data flow. I have hands-on experience with EMR systems (Epic, Allscripts) and a proven ability to collaborate across physicians, facilities, and administrative teams to support patient care and organizational goals. I’m open to relocation and excited to bring my detail-oriented, process-driven approach to new opportunities. I thrive in fast-paced environments, value clear communication, and enjoy developing and maintaining documentation, training materials, and data pipelines that improve efficiency and compliance. I’m eager to contribute to teams that prioritize compassionate service, data integrity, and measurable outcomes.

Available to hire

I’m Tondelia Knox, a healthcare and clinical research professional with a strong track record coordinating complex processes, managing regulatory requirements, and ensuring accurate data flow. I have hands-on experience with EMR systems (Epic, Allscripts) and a proven ability to collaborate across physicians, facilities, and administrative teams to support patient care and organizational goals. I’m open to relocation and excited to bring my detail-oriented, process-driven approach to new opportunities.

I thrive in fast-paced environments, value clear communication, and enjoy developing and maintaining documentation, training materials, and data pipelines that improve efficiency and compliance. I’m eager to contribute to teams that prioritize compassionate service, data integrity, and measurable outcomes.

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Language

English
Fluent

Work Experience

Authorization Coordinator - Intake Department at Sutter Care at Home (SCAH)
March 1, 2022 - Present
Processing physician and facility charts for referrals for physical therapy, occupational therapy, infusion services, wound care, etc. Completes charts from EMR in Epic using HCHB and Allscripts.
Human Resources Specialist at Sutter Health - Sutter Shared Services
October 1, 2021 - Present
Preparation and review of compensation and benefits packages; enrollment support during open enrollment; help employees understand deadlines and required documents; onboarding support; benefits administration; HRIS and payroll liaison; utilization of Bullhorn for onboarding and tracking.
Authorization Coordinator at Sutter Shared Services
October 1, 2020 - Present
Create patient charts for medical referral services; call physician offices for follow-ups; communicate needs for referrals via Epic and Allscripts.
Insurance Examiner / Call Center Representative at ExamOne, A Quest Diagnostics Company
May 1, 2015 - Present
Obtained detailed medical histories for life, health and disability insurance applicants; collected vital signs, EKGs, and other data; assisted with staffing medical exam agents.
Clinical Research Coordinator at Atria Clinical Research
June 1, 2020 - January 31, 2021
Recruiting clients for studies; regulatory binder creation and upkeep; conducting clinical studies; ICD-9 medical coding; QA/QC; data collection; protocol adherence.
Clinical Research Coordinator at Angstrom Clinical Trials, Little Rock, AR
January 1, 2011 - November 30, 2013
Clinical research coordination across multiple studies (lung cancer, gout, angina, post-MI, chronic heart failure); participant recruitment; data collection; regulatory binder preparation; FDA/IRB/GCP compliance; QA/QC.
Clinical Research Coordinator at Angstrom Clinical Trials / Little Rock, AR
January 1, 2013 - December 31, 2015
Coordination of studies including oncology and cardiovascular trials; regulatory documentation, study drug accountability, and data management.
Phlebotomist II at St. Vincent Hospital and Healthcare System
January 1, 2010 - December 31, 2011
Routine morning draws; blood cultures; neonatal PKU draws; standard phlebotomy procedures.
Mobile Phlebotomist at Stuttgart, Germany
January 1, 2008 - December 31, 2009
Travel to nursing facilities for blood draws; transport specimens to the lab; maintain sample integrity and documentation.
Quality Inspector II at Molex, LLC. LRC Plant
January 1, 2004 - December 31, 2006
3rd shift quality inspection of components; evaluate materials and products for deviations; collaborate with team to ensure timely production.
PCT (Patient Care Technician) at Baptist Medical Rehabilitation Center
January 1, 2003 - December 31, 2004
Assisted with activities of daily living; processed paper source documents; transcribed study data; supported study visits and lab collection.
PCT / CNA at Baptist Health Medical Center Hospital
January 1, 2001 - July 31, 2003
Labor and Delivery support; perineal care; newborn labs and screens; newborn care; patient transport; newborn procedures.

Education

Diploma at Remington College, Little Rock, AR
January 1, 2007 - December 1, 2008

Qualifications

CNA AED Certification
January 11, 2030 - December 20, 2025
Certified Phlebotomy Technician
January 11, 2030 - December 20, 2025
Certified Medical Assistant
January 11, 2030 - December 20, 2025
CPR Certification
January 11, 2030 - December 20, 2025

Industry Experience

Healthcare, Life Sciences, Professional Services, Manufacturing, Education