I am a motivated and reliable manager with a strong background in retail supervision, customer service, and sales. My experience has equipped me with the skills to manage store operations independently, even during late-night shifts, ensuring smooth workflow and high levels of customer satisfaction. I excel in communication, multitasking, and leadership, which allows me to train and support staff effectively. I am also experienced with Microsoft Dynamics 365 for retail operations and stock management, making me an asset in any retail environment. Holding an MSc in Management with Professional Development & Practice from BPP University, combined with a Bachelor's degree in Engineering, I strive for excellence in everything I do. My dedication to improving operational efficiency contributes to consistent sales growth, and my focus on customer retention means that I handle complaints professionally, ensuring that customers leave satisfied. I am always eager to learn and grow in my career.

SOUJANYA BHOOMA

I am a motivated and reliable manager with a strong background in retail supervision, customer service, and sales. My experience has equipped me with the skills to manage store operations independently, even during late-night shifts, ensuring smooth workflow and high levels of customer satisfaction. I excel in communication, multitasking, and leadership, which allows me to train and support staff effectively. I am also experienced with Microsoft Dynamics 365 for retail operations and stock management, making me an asset in any retail environment. Holding an MSc in Management with Professional Development & Practice from BPP University, combined with a Bachelor's degree in Engineering, I strive for excellence in everything I do. My dedication to improving operational efficiency contributes to consistent sales growth, and my focus on customer retention means that I handle complaints professionally, ensuring that customers leave satisfied. I am always eager to learn and grow in my career.

Available to hire

I am a motivated and reliable manager with a strong background in retail supervision, customer service, and sales. My experience has equipped me with the skills to manage store operations independently, even during late-night shifts, ensuring smooth workflow and high levels of customer satisfaction. I excel in communication, multitasking, and leadership, which allows me to train and support staff effectively. I am also experienced with Microsoft Dynamics 365 for retail operations and stock management, making me an asset in any retail environment.

Holding an MSc in Management with Professional Development & Practice from BPP University, combined with a Bachelor’s degree in Engineering, I strive for excellence in everything I do. My dedication to improving operational efficiency contributes to consistent sales growth, and my focus on customer retention means that I handle complaints professionally, ensuring that customers leave satisfied. I am always eager to learn and grow in my career.

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Work Experience

Supervisor / Senior Sales Associate at Morrisons Supermarket
December 1, 2023 - Present
Managed day-to-day operations of a busy supermarket environment, ensuring high customer service standards, and operated independently during late shifts. Utilized Microsoft Dynamics 365 for stock management and sales tracking, while overseeing inventory accuracy, training new staff, and handling customer escalations professionally.

Education

MSc Management with Professional Development & Practice at BPP University
January 11, 2030 - December 2, 2025

Qualifications

Bachelor of Engineering
January 11, 2030 - December 2, 2025

Industry Experience

Retail

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