I'm Daniela Oliveira Silva, a multi-disciplinary professional with experience across hospitality, ecommerce, market research, and entrepreneurship. I enjoy turning ideas into actionable plans, building brands online, and delivering memorable customer experiences. I thrive in collaborative environments, value clear communication, and love learning across cultures and industries. Based in Annecy, France, I’m passionate about driving growth through smart marketing, efficient operations, and engaging content. I enjoy combining analytics with creative storytelling to help teams connect with audiences and achieve sustainable results.

Daniela Oliveira Silva

I'm Daniela Oliveira Silva, a multi-disciplinary professional with experience across hospitality, ecommerce, market research, and entrepreneurship. I enjoy turning ideas into actionable plans, building brands online, and delivering memorable customer experiences. I thrive in collaborative environments, value clear communication, and love learning across cultures and industries. Based in Annecy, France, I’m passionate about driving growth through smart marketing, efficient operations, and engaging content. I enjoy combining analytics with creative storytelling to help teams connect with audiences and achieve sustainable results.

Available to hire

I’m Daniela Oliveira Silva, a multi-disciplinary professional with experience across hospitality, ecommerce, market research, and entrepreneurship. I enjoy turning ideas into actionable plans, building brands online, and delivering memorable customer experiences. I thrive in collaborative environments, value clear communication, and love learning across cultures and industries.

Based in Annecy, France, I’m passionate about driving growth through smart marketing, efficient operations, and engaging content. I enjoy combining analytics with creative storytelling to help teams connect with audiences and achieve sustainable results.

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Language

English
Advanced

Work Experience

Hostess
July 1, 2025 - October 1, 2025
Delivered morning buffet, ensured a varied breakfast selection; maintained cleanliness and order in guest cabins, performed towel changes, and attended to guest needs to ensure a comfortable stay. Supported kitchen operations with dish washing and food preparation; provided friendly and efficient bar service, managed drink orders, upheld bar cleanliness, and fostered a hospitable environment for guests. Delivered professional restaurant service, promptly serving meals and addressing guest inquiries to guarantee a satisfying and enjoyable dining experience.
Market Research Analyst
February 1, 2025 - May 1, 2025
Conducted comprehensive market research to identify career opportunities in Abu Dhabi and Dubai; spearheaded lead generation and business development by contacting local real estate brokers, financial consultants and investment projects; enhanced professional networking, adaptability, and intercultural communication skills; analyzed local recruitment strategies and legal requirements for integrating foreigners into the job market; fostered soft skills in a multicultural environment and significantly improved English fluency through daily interactions and in-person interviews.
CEO & Owner at Aura Care
March 1, 2024 - March 1, 2025
Spearheaded the development and management of the Aura Care Shopify online store; demonstrated e-commerce proficiency; crafted engaging social media content using Canva and CapCut to strengthen brand presence and consumer engagement; executed Google Ads campaigns with a focus on performance and data-driven optimization; oversaw financial planning, budgeting, and cost control; managed inventory and logistics, negotiating with suppliers to optimize supply chain efficiency; implemented customer satisfaction strategies and after-sales service to foster loyalty and a positive brand reputation.
General Supervisor at Highpoint Administration and Training, Lda
January 1, 2022 - November 1, 2023
Managed multiple cleaning teams, ensuring efficient operations and high standards of cleanliness. Responsible for HR management processes including recruitment, onboarding, contract administration, performance evaluations, payroll processing, and terminations. Provided comprehensive administrative support to streamline office functions and enhance productivity; organized and maintained document filing systems for accuracy and easy access. Ensured service quality by resolving conflicts and promoting a positive, high-performance work environment. Conducted inventory management, including monitoring supplies and liaising with vendors to ensure timely restocking; processed shipping invoices and ensured accurate billing and efficient dispatch of goods; reported to senior management with comprehensive reviews of operational activities and results.
Curricular Internship in Accounting at Growth Factor Outsourcing Services, Lda
February 1, 2021 - May 1, 2021
Executed accurate data entry and systematic archiving of third-party financial documents; ensured proper classification and prompt processing of financial transactions; demonstrated proficiency with Odoo software for payment and receipt management; coordinated and implemented marketing communications strategies for the company.

Education

Bachelor's Degree in Business Management at Polytechnic Institute of Viseu
January 11, 2030 - January 1, 2021

Qualifications

Bachelor's Degree in Business Management
January 11, 2030 - January 1, 2021

Industry Experience

Travel & Hospitality, Retail, Software & Internet, Media & Entertainment, Professional Services