Deon Kula

LMS Administrator at Clockworks Analytics

Administered and maintained the LearnUpon LMS, ensuring a seamless experience for employees, managers, and stakeholders. Designed LMS workflows, user roles, and permissions; collaborated with HR, IT, and department leads to design and deploy training programs; tracked learner progress and generated performance reports; created digital learning content including SCORM-compliant modules and multimedia resources; analyzed LMS data to provide actionable insights on learner engagement, course effectiveness, and training ROI; led onboarding sessions for new LMS users.

Instructional Designer at University of San Diego

Created e-learning modules, videos, graphics, and other training materials, including AI-created media, that focused on learning outcomes; collaborated with SMEs and other teams to ensure training content aligned with the course goals and University objectives; pioneered the integration of cutting-edge technologies, including artificial intelligence, mixed reality, and cloud computing, into curricula and courses; successfully trained faculty members in the effective implementation of various technologies; installed and managed Learning Tools Interoperability (LTIs) and Application Programming Interface (APIs) within the Canvas environment; developed, published, and delivered engaging on-ground and online undergraduate and graduate courses for nursing, law, engineering, and other programs; provided training to faculty and other team members on the structure and use of the Canvas LMS.

Instructional Designer at CAI, Inc.

Applied ADDIE and Rapid Prototyping to create effective eLearning modules; provided deep technical knowledge of processes, procedures, regulations, guidelines, and safety; created e-learning modules, SOPs, video tutorials, and other training materials, including AI-created media, that focused on learning outcomes; collaborated with highly technical SMEs and global teams to ensure training content aligned with the latest industry practices and regulations; implemented evaluation strategies to assess training effectiveness; managed UKG LMS by uploading and assigning courses to various categories of users; strengthened project management, communication, and collaboration with stakeholders; developed digital learning content using AI, Articulate 360, Adobe Creative Cloud, and tools like Synthesia, Camtasia, and H5P; reviewed and updated previously created course content for relevancy; streamlined and maintained technical content using Madcap Flare to enhance organization.

Faculty Technology Support Specialist at University of San Diego

Curated enablement materials for platform administrators, focusing on advanced functionalities and best practices; provided comprehensive support to faculty, including adjuncts, professors, and support staff; troubleshot hardware, software, and learning management system issues efficiently; utilized Salesforce to monitor, assign, and respond to help desk requests, ensuring timely resolution of IT issues; developed a Qualtrics survey to streamline the offboarding process, ensuring zero loss of university hardware; collaborated with team members to deliver tailored solutions, including virtual reality and software simulations, such as a virtual “wet lab”; provided Tier III support for Salesforce tickets related to Blackboard, Canvas, Qualtrics (Admin), Panopto (Admin), Zoom, and Microsoft 360.

Instructional Designer at Curriculum Technology

Designed and implemented adult e-learning courses for various colleges and universities using online educational resources (OER); mapped content to curriculum and deployed courses on various learning management systems; collaborated with instructors, department heads, and subject matter experts to ensure the achievement of the client's learning objectives; created e-learning modules, video tutorials, and other training materials, using Adobe Captivate, that focused on learning outcomes; reviewed, analyzed and updated previously created course content for relevancy.