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I'm a bilingual Instructional Designer & Systems Trainer with 4+ years of experience designing and delivering adult learning programs across corporate and consulting settings. I design modular, experiential learning experiences using ADDIE and SAM, conduct needs assessments, and tailor programs for diverse stakeholders to drive adoption and performance. I bring hands-on experience with Atlassian tools (Jira, Confluence) for project tracking and troubleshooting, and I collaborate with IT teams on DevOps concepts (CI/CD, Docker, git workflows). My background includes contributing to a tech startup in Agile environments, and I am recognized for translating complex systems (M365, VetUp, LMS platforms) into practical learning. I am pursuing Prosci ADKAR certification to deepen organizational change management expertise.…I'm a bilingual Instructional Designer & Systems Trainer with 4+ years of experience designing and delivering adult learning programs across corporate and consulting settings. I design modular, experiential learning experiences using ADDIE and SAM, conduct needs assessments, and tailor programs for diverse stakeholders to drive adoption and performance. I bring hands-on experience with Atlassian tools (Jira, Confluence) for project tracking and troubleshooting, and I collaborate with IT teams on DevOps concepts (CI/CD, Docker, git workflows). My background includes contributing to a tech startup in Agile environments, and I am recognized for translating complex systems (M365, VetUp, LMS platforms) into practical learning. I am pursuing Prosci ADKAR certification to deepen organizational change management expertise.

Munirah Hossenbux

Instructional Designer, Online Trainer, Content Designer, +2

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I'm a bilingual Instructional Designer & Systems Trainer with 4+ years of experience designing and delivering adult learning programs across corporate and consulting settings. I design modular, experiential learning experiences using ADDIE and SAM, conduct needs assessments, and tailor programs for diverse stakeholders to drive adoption and performance. I bring hands-on experience with Atlassian tools (Jira, Confluence) for project tracking and troubleshooting, and I collaborate with IT teams on DevOps concepts (CI/CD, Docker, git workflows). My background includes contributing to a tech startup in Agile environments, and I am recognized for translating complex systems (M365, VetUp, LMS platforms) into practical learning. I am pursuing Prosci ADKAR certification to deepen organizational change management expertise.…I'm a bilingual Instructional Designer & Systems Trainer with 4+ years of experience designing and delivering adult learning programs across corporate and consulting settings. I design modular, experiential learning experiences using ADDIE and SAM, conduct needs assessments, and tailor programs for diverse stakeholders to drive adoption and performance. I bring hands-on experience with Atlassian tools (Jira, Confluence) for project tracking and troubleshooting, and I collaborate with IT teams on DevOps concepts (CI/CD, Docker, git workflows). My background includes contributing to a tech startup in Agile environments, and I am recognized for translating complex systems (M365, VetUp, LMS platforms) into practical learning. I am pursuing Prosci ADKAR certification to deepen organizational change management expertise.

Available to hire

I’m a bilingual Instructional Designer & Systems Trainer with 4+ years of experience designing and delivering adult learning programs across corporate and consulting settings. I design modular, experiential learning experiences using ADDIE and SAM, conduct needs assessments, and tailor programs for diverse stakeholders to drive adoption and performance.

I bring hands-on experience with Atlassian tools (Jira, Confluence) for project tracking and troubleshooting, and I collaborate with IT teams on DevOps concepts (CI/CD, Docker, git workflows). My background includes contributing to a tech startup in Agile environments, and I am recognized for translating complex systems (M365, VetUp, LMS platforms) into practical learning. I am pursuing Prosci ADKAR certification to deepen organizational change management expertise.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Fluent

Work Experience

Instructional Designer / IT Trainer (EN/FR) at VetStrategy

September 1, 2024 - July 31, 2025

Designed and led IT training (M365 & VetUp) for clinic staff across 3 time zones in English & French; delivered 20+ instructor-led and virtual sessions; achieved 95% completion and reduced adoption timelines by 20%; conducted needs assessments; delivered interactive workshops, coaching sessions, and asynchronous learning paths for 1,200+ employees; developed tailored training and job aids reducing support tickets by 15%; delivered train-the-trainer programs for 10+ champions reaching 500+ employees; incorporated feedback loops and retrospectives to improve training satisfaction by 25%.

Bilingual Procurement Officer (EN/FR) at Groupe Média TFO

July 1, 2023 - September 30, 2024

Developed procurement training using ADDIE; created 12+ compliance-focused modules and guides, improving completion rates by 15% and onboarding time by 20%; partnered with HR, IT, and Finance SMEs to ensure policy alignment; led needs assessments for 150+ employees; facilitated cross-functional training resulting in 90% learner satisfaction and 18% better knowledge retention.

Instructional Developer Consultant (EN/FR) at User Wise Solutions

June 1, 2022 - Present

Conducted needs assessments to identify learning goals and outcomes; designed modular, experiential programs for HR, compliance, and system rollouts increasing adoption by 22% and course completion by 15%; facilitated workshops and train-the-trainer sessions for managers and SMEs, enabling knowledge transfer to 200+ learners; delivered projects ahead of schedule with high relevancy ratings (95%).

Articulate 360 Developer (EN/FR) at Groupe Média TFO

January 1, 2022 - July 31, 2023

Produced 250+ interactive e-learning modules in French using Articulate 360 for Ontario’s youth; reached 10,000+ learners; improved comprehension scores by 30%; used Jira and Confluence for project tracking and documentation; conducted needs assessments and designed modular experiential programs, improving accessibility compliance by 65% and reducing development time by 20%.

Data Specialist (EN/FR) at Checkout 51

December 1, 2019 - October 31, 2021

Supported a tech-driven product team in an Agile environment; acted as a feedback conduit between customers and developers to refine features and bug fixes; collaborated in Scrum and Kanban ceremonies and backlog grooming to prioritize customer needs; strengthened Jira board usage and cross-functional collaboration; contributed to metrics and retrospectives that informed product decisions and improved customer experience.