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Felicity Venning

Available to hire

I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations.

About

I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems.

I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.

  • 9 years' experience
  • Joined December 2025

Industry experience

  • Financial Services
  • Gaming
  • Transportation & Logistics
  • Education
  • Professional Services

Work experience· 16 roles

Instructional Designer | Technical Writer | eLearning Developer · RSM – Advanced HR Change TeamJul 2025 – Present · 1 yr 5 mos

Created 50+ FAQs, process diagrams, and quick reference guides for Workday modules (Learning; Talent and Performance; Remuneration) and supported data governance initiatives. Used Camtasia, Synthesia, and Articulate 360 to develop content and digital job aids; collaborated with Workday, SharePoint, DevOps, and Teams; aligned content to audience needs and business outcomes.

Training Manager | Instructional Designer | eLearning Developer · Intelligen/CochlearOct 2024 – May 2025 · 8 mos

Delivered four 50-minute eLearning modules covering Data Safety 101, Data Governance, Enterprise Data Roles & Responsibilities, and Metadata & Data Classification. Created learning content using Synthesia and Articulate 360; supported governance of data-related initiatives and stakeholder communications.

Instructional Designer · TabcorpJun 2024 – Jul 2024 · 2 mos

Developed a learning module for Technology Teams addressing regulatory changes under the new Wagering and Betting Licence, including the Safer Gambling initiatives. Built end-to-end instructional materials and assessments to drive adoption and compliance.

Learning Consultant | Instructional Designer | Training Manager · The Star CasinoNov 2023 – Mar 2024 · 5 mos
Instructional Designer | Training Manager · University of MelbourneOct 2023 – Oct 2023 · 1 mo
Change & Training Manager | eLearning Designer | LMS & Education Lead · ClassNov 2021 – Jun 2023 · 1 yr 8 mos
Change & Training Manager | eLearning Designer · AMPMay 2020 – Oct 2021 · 1 yr 6 mos
Change & Training Manager | Instructional Designer · NDISMar 2020 – May 2020 · 3 mos

Education

Graduate Diploma Learning & Development (Online Learning) · University of Southern Queensland2015 – 2025
Certificate IV in Workplace Training and Assessment · Accredited Online Training2030 – 2025
Bachelor of Arts (Writing) · Australian Film and Television School2030 – 2025
Bachelor Diploma of Production Management · Australian Film and Television School2030 – 2025

Certifications and awards

Certificate IV in Workplace Training and Assessment2030 – 2025
Graduate Diploma Learning & Development (Online Learning)2030 – 2025

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