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I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems. I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.…I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems. I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.

Felicity Venning

Instructional Designer, Online Trainer, Project Manager, +2

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I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems. I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.…I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems. I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.

Available to hire

I’m Felicity Venning, an instructional designer and learning leader with over 20 years of experience guiding transformation across large organisations. I specialise in writing, designing, and delivering engaging change campaigns, blending communications, training, eLearning, and facilitation to build capability and drive lasting results. I thrive on collaboration, data-driven decisions, and scalable solutions that improve policies, programs, processes, and systems.

I’m passionate about analytics-driven learning, stakeholder partnerships, and equitable learning experiences across sectors such as financial services, gaming, transportation, and disability services. I lead with reflective practice, continuous improvement, and a focus on enabling thousands of employees to adapt to new tools and ways of working while maintaining a clear focus on outcomes and impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Language

English

Fluent

Work Experience

Instructional Designer | Technical Writer | eLearning Developer at RSM – Advanced HR Change Team

July 1, 2025 - Present

Created 50+ FAQs, process diagrams, and quick reference guides for Workday modules (Learning; Talent and Performance; Remuneration) and supported data governance initiatives. Used Camtasia, Synthesia, and Articulate 360 to develop content and digital job aids; collaborated with Workday, SharePoint, DevOps, and Teams; aligned content to audience needs and business outcomes.

Training Manager | Instructional Designer | eLearning Developer at Intelligen/Cochlear

October 1, 2024 - May 31, 2025

Delivered four 50-minute eLearning modules covering Data Safety 101, Data Governance, Enterprise Data Roles & Responsibilities, and Metadata & Data Classification. Created learning content using Synthesia and Articulate 360; supported governance of data-related initiatives and stakeholder communications.

Instructional Designer at Tabcorp

June 1, 2024 - July 31, 2024

Developed a learning module for Technology Teams addressing regulatory changes under the new Wagering and Betting Licence, including the Safer Gambling initiatives. Built end-to-end instructional materials and assessments to drive adoption and compliance.

Learning Consultant | Instructional Designer | Training Manager at The Star Casino

November 1, 2023 - March 31, 2024

Created role-based training courseware for Safer Gambling and Certificate of Competency; developed stakeholder materials, assessment strategy, conversation scripts, role-play cards, facilitator guides, and presentations to support leadership, managers, and frontline teams.

Instructional Designer | Training Manager at University of Melbourne

October 1, 2023 - October 31, 2023

Built training courseware for Incident Management First Responders, Senior Leadership, and Third Parties, including presentations, conversation scripts, runsheets, and facilitator guides to support incident response and leadership readiness.

Change & Training Manager | eLearning Designer | LMS & Education Lead at Class

November 1, 2021 - June 30, 2023

Led a future-state program with a 3-year roadmap to improve knowledge management and enable growth. Developed and implemented scalable, virtual, and hybrid learning experiences; partnered with EPMO to update custom learning experiences; directed multiple projects and used data to align learning pathways and capability development; led design lifecycle from scoping to launch and measurement.

Change & Training Manager | eLearning Designer at AMP

May 1, 2020 - October 31, 2021

Led training needs analysis and 6 training modules for 300 staff; delivered eLearning using Articulate Rise; led Risk Transformation project; developed change management plans and scalable learning strategies; produced leaders’ guides and collateral to support policy adoption and process improvements.

Change & Training Manager | Instructional Designer at NDIS

March 1, 2020 - May 31, 2020

Led design and implementation of the NDIS Support Staff Induction Program (13 modules); conducted training needs analysis, stakeholder engagement, and change management; defined success metrics and evaluated outcomes.

Change & Training Manager | Instructional Designer at Allianz

October 1, 2019 - December 31, 2019

Developed artefacts to support market-ready documents, including project plans, Change Impact Assessments, Change Plans, and governance templates; aligned learning assets to regulatory requirements (ASIC/APRA) and created end-to-end blended learning experiences.

Instructional Designer | Change & Training Manager, Learning at Blackmores

July 1, 2019 - October 31, 2019

Led company-wide induction program for 300 staff; conducted training needs analysis across HR, IT, safety, and culture initiatives; revised HR and IT processes and created foundational content for learning programs.

Instructional Design | Change Manager, Learning at AMP

April 1, 2019 - June 30, 2019

Designed 6 eLearning modules for Contact Centres, Technical Support, Business Development Managers, and Advisers; led a range of change activities and learning initiatives to support transformation.

Change & Learning Consultant | Instructional Designer at MLC Wealth Change

September 1, 2018 - April 30, 2019

Provided change and learning consultation focusing on learning design and capability development within wealth management contexts.

Change & Learning Consultant | Instructional Designer | Training Manager at Thorn Pty Ltd

January 1, 2018 - September 30, 2018

Led change and learning initiatives, designed instructional assets, and managed training programs to support business objectives.

Instructional Designer | Learning Consultant at CAANZ

September 1, 2017 - December 31, 2017

Delivered instructional design and learning consulting services to support professional education initiatives.

Instructional Designer | Change & Learning Consultant at Westpac

July 1, 2017 - September 30, 2017

Created learning assets and change management strategies to support large-scale banking initiatives.

Instructional Designer | Change & Learning Consultant at Sydney University

December 1, 2016 - July 31, 2017

Designed and delivered learning materials and change initiatives to support university programs and policies.