Available to hire
I am an IT professional with over a decade of experience in Quality Assurance, Systems Engineering, and Software Testing across client/server, web, and mobile contexts. I excel at building strong test strategies, collaborating with product owners and developers, and delivering high-quality software in Agile environments. I thrive on solving complex problems, advocating for quality, and driving process improvements that help teams move faster while reducing defects.
Over the years I have supported banking, telecom, and media clients, working on large-scale migrations, accessibility testing, and end-to-end validation across multiple platforms. I enjoy mentoring teammates, sharing QA best practices, and contributing to both manual and automated testing efforts to ensure robust, reliable software deliveries.
Skills
Language
English
Fluent
Work Experience
Sr. QA Analyst at Scotia Bank
October 1, 2023 - PresentFunctionally and non-functionally tested in the Digital Commerce Team (Cornerstone SPM & R-Broker) for Scotia Bank app, including regression, integration, sanity, smoke and accessibility tests across mobile and web platforms (iOS, Android, Windows). Collaborated in Agile/Waterfall environments; tracked defects in JIRA; assisted the technical team through development and configuration, and contributed to test planning and risk analysis.
Sr. QA Analyst at Telus
June 1, 2021 - June 1, 2023Worked in Digital Commerce Team (Orbit / RTI / MnH / Increment selector Projects) handling functional/non-functional, regression, integration, sanity, and accessibility testing with mobile testing on website and devices; created user stories and GAP analysis; reported defects in JIRA; supported SEO changes.
Sr. QA Analyst at TD Bank
April 1, 2018 - December 1, 2020Worked on Windows 10 migration, Intune iPhone, Airwatch for IOS, ADAL Blackberry, Cross-forest, Vnext, ServiceNow, RAMP, VMC Red Zone, ADAL Blackberry Policy projects with Mobile Testing on iOS, Android, Keyon, Key two variants, Classic and Key two light, and Windows devices; performed functional/non-functional, regression, integration, and scalability testing; data validation and accessibility testing; defect tracking in JIRA/ServiceNow.
QA Analyst - Level 3 at Rogers Communications Inc.
April 1, 2014 - December 1, 2017Tested 4K PVR/non-PVR STB, RAP TV/ IPTV/ Atlantic App (PP7) and ServiceNow projects with mobile testing; automated test-cases with Selenium; tested VOD/Shomi/Netflix streaming; tracked defects in JIRA, Bugzilla, HP QC ALM; performed SQL queries and data validation; accessibility testing.
QA - Analyst at TD Bank & Insurance
September 1, 2011 - April 1, 2014Led test efforts, created and maintained testing documentation, performed testing on AS400, Claim Centre, CRM and Salesforce; created test cases; reported defects using QTP; collaborated in Agile environments and supported accessibility testing; executed end-to-end and integration testing.
QA – Analyst - Level -3 at Rogers Communications Inc.
April 1, 2014 - December 1, 2017Tested 4K PVR/STB, RAP TV/IPTV/Atlantic App; VOD/Shomi/Netflix streaming; Agile environment; automated test-cases with Selenium; reported defects in JIRA; SQL queries; accessibility testing.
QA - Analyst at Rogers Communications Inc.
April 1, 2014 - December 1, 2017Worked on 4K PVR/STB, RAP TV/IPTV, and Atlantic App projects with mobile testing on iOS/Android/Smart TVs/PSP3. Automated test cases using Selenium WebDriver; tested VOD/Shomi/Netflix streaming; managed defects in JIRA and Bugzilla; contributed to IPTV testing across lab and production environments; applied Agile practices and participated in daily Bug calls and planning sessions.
Education
Certified Business Analysis Professional at International Institute of Business Analysis (IIBA)
January 11, 2030 - December 4, 2025Scrum Master Accredited Certification at International Scrum Institute
January 11, 2030 - December 4, 2025Diploma in Business Analysis at University of Toronto
January 11, 2030 - December 4, 2025Advance Software Quality Assurance at Centennial College
January 11, 2030 - December 4, 2025Certificate in Quality Concepts at Humber College
January 11, 2030 - December 4, 2025Master of Business Administration (MIS) at Preston University (Lahore Campus)
January 11, 2030 - December 4, 2025Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 4, 2025Scrum Master Accredited Certification at International Scrum Institute
January 11, 2030 - December 14, 2025Business Analysis Diploma at University of Toronto
January 11, 2030 - December 14, 2025Advance Software Quality Assurance Diploma at Centennial College
January 11, 2030 - December 14, 2025Certificate in Quality Concepts at Humber College
January 11, 2030 - December 14, 2025Master of Business Administration (M.I.S) at Preston University, Lahore Campus, Pakistan
January 11, 2030 - December 14, 2025Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 14, 2025Certified Business Analysis Professional at International Institute of Business Analysis (IIBA)
January 11, 2030 - December 29, 2025Scrum Master Accredited Certification at Scrum Institute
January 11, 2030 - December 29, 2025Diploma in Business Analysis at University of Toronto
January 11, 2030 - December 29, 2025Certificate in Quality Concepts at Humber College
January 11, 2030 - December 29, 2025Master of Business Administration (MIS) at Preston University
January 11, 2030 - December 29, 2025Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 29, 2025Qualifications
Certified Business Analysis Professional (CBAP)
January 11, 2030 - December 4, 2025Scrum Master Accredited Certification
January 11, 2030 - December 4, 2025Scrum Master Accredited Certification
January 11, 2030 - December 14, 2025Certificate in Oracle Developer
January 11, 2030 - December 14, 2025Certificate in Quality Concepts
January 11, 2030 - December 14, 2025Certified Business Analysis Professional (CBAP)
January 11, 2030 - December 29, 2025Scrum Master Accredited Certification
January 11, 2030 - December 29, 2025CBAP - Certified Business Analysis Professional Certification
January 11, 2030 - December 29, 2025Industry Experience
Software & Internet, Financial Services, Telecommunications, Professional Services, Media & Entertainment
Skills
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