I am an IT professional with over a decade of experience in Quality Assurance, Systems Engineering, and Software Testing across client/server, web, and mobile contexts. I excel at building strong test strategies, collaborating with product owners and developers, and delivering high-quality software in Agile environments. I thrive on solving complex problems, advocating for quality, and driving process improvements that help teams move faster while reducing defects. Over the years I have supported banking, telecom, and media clients, working on large-scale migrations, accessibility testing, and end-to-end validation across multiple platforms. I enjoy mentoring teammates, sharing QA best practices, and contributing to both manual and automated testing efforts to ensure robust, reliable software deliveries.

Imran Malik

I am an IT professional with over a decade of experience in Quality Assurance, Systems Engineering, and Software Testing across client/server, web, and mobile contexts. I excel at building strong test strategies, collaborating with product owners and developers, and delivering high-quality software in Agile environments. I thrive on solving complex problems, advocating for quality, and driving process improvements that help teams move faster while reducing defects. Over the years I have supported banking, telecom, and media clients, working on large-scale migrations, accessibility testing, and end-to-end validation across multiple platforms. I enjoy mentoring teammates, sharing QA best practices, and contributing to both manual and automated testing efforts to ensure robust, reliable software deliveries.

Available to hire

I am an IT professional with over a decade of experience in Quality Assurance, Systems Engineering, and Software Testing across client/server, web, and mobile contexts. I excel at building strong test strategies, collaborating with product owners and developers, and delivering high-quality software in Agile environments. I thrive on solving complex problems, advocating for quality, and driving process improvements that help teams move faster while reducing defects.

Over the years I have supported banking, telecom, and media clients, working on large-scale migrations, accessibility testing, and end-to-end validation across multiple platforms. I enjoy mentoring teammates, sharing QA best practices, and contributing to both manual and automated testing efforts to ensure robust, reliable software deliveries.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Sr. QA Analyst at Scotia Bank
October 1, 2023 - Present
Functionally and non-functionally tested in the Digital Commerce Team (Cornerstone SPM & R-Broker) for Scotia Bank app, including regression, integration, sanity, smoke and accessibility tests across mobile and web platforms (iOS, Android, Windows). Collaborated in Agile/Waterfall environments; tracked defects in JIRA; assisted the technical team through development and configuration, and contributed to test planning and risk analysis.
Sr. QA Analyst at Telus
June 1, 2021 - June 1, 2023
Worked in Digital Commerce Team (Orbit / RTI / MnH / Increment selector Projects) handling functional/non-functional, regression, integration, sanity, and accessibility testing with mobile testing on website and devices; created user stories and GAP analysis; reported defects in JIRA; supported SEO changes.
Sr. QA Analyst at TD Bank
April 1, 2018 - December 1, 2020
Worked on Windows 10 migration, Intune iPhone, Airwatch for IOS, ADAL Blackberry, Cross-forest, Vnext, ServiceNow, RAMP, VMC Red Zone, ADAL Blackberry Policy projects with Mobile Testing on iOS, Android, Keyon, Key two variants, Classic and Key two light, and Windows devices; performed functional/non-functional, regression, integration, and scalability testing; data validation and accessibility testing; defect tracking in JIRA/ServiceNow.
QA Analyst - Level 3 at Rogers Communications Inc.
April 1, 2014 - December 1, 2017
Tested 4K PVR/non-PVR STB, RAP TV/ IPTV/ Atlantic App (PP7) and ServiceNow projects with mobile testing; automated test-cases with Selenium; tested VOD/Shomi/Netflix streaming; tracked defects in JIRA, Bugzilla, HP QC ALM; performed SQL queries and data validation; accessibility testing.
QA - Analyst at TD Bank & Insurance
September 1, 2011 - April 1, 2014
Led test efforts, created and maintained testing documentation, performed testing on AS400, Claim Centre, CRM and Salesforce; created test cases; reported defects using QTP; collaborated in Agile environments and supported accessibility testing; executed end-to-end and integration testing.
QA – Analyst - Level -3 at Rogers Communications Inc.
April 1, 2014 - December 1, 2017
Tested 4K PVR/STB, RAP TV/IPTV/Atlantic App; VOD/Shomi/Netflix streaming; Agile environment; automated test-cases with Selenium; reported defects in JIRA; SQL queries; accessibility testing.
QA - Analyst at Rogers Communications Inc.
April 1, 2014 - December 1, 2017
Worked on 4K PVR/STB, RAP TV/IPTV, and Atlantic App projects with mobile testing on iOS/Android/Smart TVs/PSP3. Automated test cases using Selenium WebDriver; tested VOD/Shomi/Netflix streaming; managed defects in JIRA and Bugzilla; contributed to IPTV testing across lab and production environments; applied Agile practices and participated in daily Bug calls and planning sessions.

Education

Certified Business Analysis Professional at International Institute of Business Analysis (IIBA)
January 11, 2030 - December 4, 2025
Scrum Master Accredited Certification at International Scrum Institute
January 11, 2030 - December 4, 2025
Diploma in Business Analysis at University of Toronto
January 11, 2030 - December 4, 2025
Advance Software Quality Assurance at Centennial College
January 11, 2030 - December 4, 2025
Certificate in Quality Concepts at Humber College
January 11, 2030 - December 4, 2025
Master of Business Administration (MIS) at Preston University (Lahore Campus)
January 11, 2030 - December 4, 2025
Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 4, 2025
Scrum Master Accredited Certification at International Scrum Institute
January 11, 2030 - December 14, 2025
Business Analysis Diploma at University of Toronto
January 11, 2030 - December 14, 2025
Advance Software Quality Assurance Diploma at Centennial College
January 11, 2030 - December 14, 2025
Certificate in Quality Concepts at Humber College
January 11, 2030 - December 14, 2025
Master of Business Administration (M.I.S) at Preston University, Lahore Campus, Pakistan
January 11, 2030 - December 14, 2025
Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 14, 2025
Certified Business Analysis Professional at International Institute of Business Analysis (IIBA)
January 11, 2030 - December 29, 2025
Scrum Master Accredited Certification at Scrum Institute
January 11, 2030 - December 29, 2025
Diploma in Business Analysis at University of Toronto
January 11, 2030 - December 29, 2025
Certificate in Quality Concepts at Humber College
January 11, 2030 - December 29, 2025
Master of Business Administration (MIS) at Preston University
January 11, 2030 - December 29, 2025
Certificate in Oracle Developer at Computer Research Institute of Technology
January 11, 2030 - December 29, 2025

Qualifications

Certified Business Analysis Professional (CBAP)
January 11, 2030 - December 4, 2025
Scrum Master Accredited Certification
January 11, 2030 - December 4, 2025
Scrum Master Accredited Certification
January 11, 2030 - December 14, 2025
Certificate in Oracle Developer
January 11, 2030 - December 14, 2025
Certificate in Quality Concepts
January 11, 2030 - December 14, 2025
Certified Business Analysis Professional (CBAP)
January 11, 2030 - December 29, 2025
Scrum Master Accredited Certification
January 11, 2030 - December 29, 2025
CBAP - Certified Business Analysis Professional Certification
January 11, 2030 - December 29, 2025

Industry Experience

Software & Internet, Financial Services, Telecommunications, Professional Services, Media & Entertainment