Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Steven J. O’Brien. I’m a Learning Specialist, Content Developer, and Adult Educator with 13 years of experience across Learning & Development, post-secondary teaching, instructional design & development, and technical writing. I turn complicated information into plain language and help organizations facilitate learning using technology to boost adoption and productivity. I design and deliver measurable, performance-based learning using storyboarding, Learning Management Systems, and multimedia production, collaborating with subject matter experts to create learning that is engaging, accessible, and effective.…Hi, I'm Steven J. O’Brien. I’m a Learning Specialist, Content Developer, and Adult Educator with 13 years of experience across Learning & Development, post-secondary teaching, instructional design & development, and technical writing. I turn complicated information into plain language and help organizations facilitate learning using technology to boost adoption and productivity. I design and deliver measurable, performance-based learning using storyboarding, Learning Management Systems, and multimedia production, collaborating with subject matter experts to create learning that is engaging, accessible, and effective.

Steven J. O’Brien

Instructional Designer, Content Producer, Content Designer, +2





Hi, I'm Steven J. O’Brien. I’m a Learning Specialist, Content Developer, and Adult Educator with 13 years of experience across Learning & Development, post-secondary teaching, instructional design & development, and technical writing. I turn complicated information into plain language and help organizations facilitate learning using technology to boost adoption and productivity. I design and deliver measurable, performance-based learning using storyboarding, Learning Management Systems, and multimedia production, collaborating with subject matter experts to create learning that is engaging, accessible, and effective.…Hi, I'm Steven J. O’Brien. I’m a Learning Specialist, Content Developer, and Adult Educator with 13 years of experience across Learning & Development, post-secondary teaching, instructional design & development, and technical writing. I turn complicated information into plain language and help organizations facilitate learning using technology to boost adoption and productivity. I design and deliver measurable, performance-based learning using storyboarding, Learning Management Systems, and multimedia production, collaborating with subject matter experts to create learning that is engaging, accessible, and effective.

Available to hire

Hi, I’m Steven J. O’Brien. I’m a Learning Specialist, Content Developer, and Adult Educator with 13 years of experience across Learning & Development, post-secondary teaching, instructional design & development, and technical writing. I turn complicated information into plain language and help organizations facilitate learning using technology to boost adoption and productivity.

I design and deliver measurable, performance-based learning using storyboarding, Learning Management Systems, and multimedia production, collaborating with subject matter experts to create learning that is engaging, accessible, and effective.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Digital Learning Environment Support Specialist at Algonquin College

October 1, 2024 - Present

Provide D2L Brightspace support to faculty by assessing, documenting, and solving problems quickly. Achievements include conducting 50 virtual appointments, resolving over 90% of issues in Salesforce queue, receiving 5/5 on Spring 2025 CSAT, consolidating departmental documentation, identifying SOP gaps, developing job aids, and collaborating with Brightspace support personnel.

Instructional Design Specialist at Ross Video

February 1, 2023 - August 31, 2023

Design and develop e-learning modules to support Demo Artists and Trainers. Wrote and edited scripts for voiceover, collaborated with SMEs, used Articulate Storyline and Adobe Audition, followed ADDIE, developed PowerPoint storyboards, produced performance-based e-learning with measurable objectives, and delivered modules on time and on budget.

Sales Learning & Development Specialist at Cority

January 1, 2022 - November 30, 2022

Supported ongoing training initiatives by developing sales enablement content; acted as interim Sales Onboarding Manager; migrated from Appinium LMS in Salesforce to Docebo LMS; developed sales enablement content with SharePoint, Camtasia, Audacity, and PowerPoint; designed surveys to gather feedback; redesigned existing courses; authored instructional learning guides and process diagrams.

Sales Enablement Content Developer at Fortinet

April 1, 2020 - December 31, 2021

Created, organized, and maintained on-demand and virtual enablement content; used ADDIE with storytelling and scripts; developed content with Articulate Rise 360, Camtasia, SnagIt, and PowerPoint; recorded voice overs for MindTickle; performed data/gap analyses of Sales Enablement content.

Technical Documentation Specialist at Zafin

May 1, 2016 - April 30, 2020

Documented in an Agile software development environment with monthly releases; presented information clearly; created images, diagrams, and charts to illustrate documentation material; designed, developed, and delivered training courses on technical subjects; researched ways to improve training and adult education; worked with Absorb and Teachable LMS; recorded and edited videos using Camtasia.