Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Advanced
Japanese
Beginner
Work Experience
Senior Instructional Systems Designer at Integration Innovation, Inc.
April 1, 2025 - PresentResearch and apply instructional design methodologies and learning theory using the ADDIE model to support development of 10+ technical training modules per quarter. Collaborate with SMEs to extract and translate complex system data into measurable learning objectives, increasing SME turnaround time by 30% through structured content mapping. Lead daily stand-ups as Scrum Master for a 10-person development team, removing blockers and maintaining consistent team velocity to ensure on-time delivery of sprint milestones. Perform quality assurance reviews on 30+ web-based and instructor-led courses, ensuring accuracy of technical content, alignment with objectives, and adherence to style and 508 compliance standards. Set up onboarding in the Moodle LMS, enabling streamlined training for 30-40 new employees and ensuring alignment with objectives, technical accuracy, and 508 compliance.
Instructional Designer (Contract) at Safal Partners
June 1, 2024 - March 31, 2025Conducted comprehensive needs assessments and gap analyses, collaborating with subject matter experts (SMEs) to develop tailored instructional content for two major government clients, resulting in the creation of three e-learning modules and job aids. Ensured high-quality, standardized course delivery through the introduction of instructor development programs, detailed training guidelines, course documentation. Spearheaded product testing and analysis on five externally developed training products, contributing to a 25% improvement in learner engagement via e-learning and training. Managed and resolved 20+ customer service requests weekly by enhancing documentation and streamlining workflows, improving customer satisfaction by 35%. Led bi-weekly meetings with Education and Learning Manager and the Adult Education Supervisor to provide project updates and mitigate potential blockers.
Adult ESL e-Learning Specialist (Contract) at Intl Rescue Committee
June 1, 2024 - December 31, 2024Evaluated and selected the most cost-effective LMS, authoring tools, and A/V products for the Dallas ELI Asynchronous Course project, reducing fees by 30% and saving $10,000 through vendor negotiation. Built a curricular skeleton for a 40-hour course with modules consisting of Lesson Learning Objectives, Summative Assessment Techniques, Grammatical Components, Language Mechanics, and Four Skills Development Activities. Developed 4 modules using voice over PowerPoint lectures, talking head lectures, assessments, gamified activities, supplemental worksheets, and downloadable content.
Instructional Designer II at Texas A&M University
January 1, 2024 - July 31, 2024Collaborated with faculty and subject matter experts to design and develop 4 accessible learning modules, resulting in a 25% increase in student engagement. Designed activities such as case studies, scenario, group projects, and discussion boards that promoted interactivity among students and between students and instructors. Led extensive training for 4 faculty members on copyright, fair use, and digital tools, leading to a 40% reduction in copyright-related compliance issues. Evaluated course quality by leveraging a rubric established by Mays Business School, driving a 30% improvement in student satisfaction and course engagement.
Educator & Instructional Designer at Tunghai University
August 1, 2021 - August 31, 2023Designed and delivered 4 hybrid courses for 150 Taiwanese students, utilizing eLearning videos, interactive simulations, and assessments for enhanced learning. Conducted workshops to train 150 students in utilizing Google Workspace applications to increase productivity and efficiency. Developed instructional videos using Camtasia to aid 25 faculty members in integrating technology tools in teaching practices including Flipgrid and Google Classroom. Utilize d instructional design theories and processes to develop engaging and effective course content.
Educator & Instructional Designer at Asia University
April 1, 2020 - August 31, 2021Created eLearning courses on multi-culturalism, career and profession, and English for 150 Japanese freshman and sophomore students, delivered asynchronously through Google Classroom to support remote learning during the pandemic. Facilitated training for a team of 30 faculty members and subject matter experts in utilizing Google Classroom to deliver English language courses. Provided hands-on education to students on Quizlet, Flipgrid, and Kahoot to improve their understanding and utilization of technology applications.
Educator & Instructional Designer at Saudi Aramco
November 1, 2017 - November 30, 2018Instructed 100 Saudi students on the oil and gas industry in English, while developing a comprehensive curriculum tailored to diverse learning needs and styles. Introduced modern tools, such as iPads, to increase accessibility to English language courses and curriculum. Evaluated learning effectiveness and identified improvement areas, expanding the use of learning apps for the iPad. Trained 20 faculty members to improve iPad usage in the classroom. Implemented Quizlet assessments to enhance students' vocabulary retention.
Education
Graduate Certificate at Boise State University
January 11, 2030 - December 5, 2025MA TESOL at Azusa Pacific University
January 11, 2030 - December 5, 2025Bachelor at Florida State University
January 11, 2030 - December 5, 2025Qualifications
Industry Experience
Education, Non-Profit Organization, Media & Entertainment, Professional Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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