I am a dedicated instructional designer with a passion for creating engaging and interactive e-learning experiences. My journey has been focused on integrating innovative technologies like AI into educational content, enhancing the learning experience for diverse audiences. My role at IESE Business School allows me to shape the future leaders by providing meaningful learning experiences. I believe in the power of education to change lives and strive to make each training initiative impactful and effective.…

MAUCHI HEINERT

I am a dedicated instructional designer with a passion for creating engaging and interactive e-learning experiences. My journey has been focused on integrating innovative technologies like AI into educational content, enhancing the learning experience for diverse audiences. My role at IESE Business School allows me to shape the future leaders by providing meaningful learning experiences. I believe in the power of education to change lives and strive to make each training initiative impactful and effective.…

Available to hire

I am a dedicated instructional designer with a passion for creating engaging and interactive e-learning experiences. My journey has been focused on integrating innovative technologies like AI into educational content, enhancing the learning experience for diverse audiences.
My role at IESE Business School allows me to shape the future leaders by providing meaningful learning experiences. I believe in the power of education to change lives and strive to make each training initiative impactful and effective.

See more

Language

Spanish; Castilian
Fluent
English
Advanced
Italian
Advanced

Work Experience

Lead Instructional Designer at IESE Business School
July 1, 2022 - Present
In my role, I design engaging and interactive e-learning modules, produce educational resources, and manage partnerships with Coursera. My focus is on shaping content strategy and driving educational innovation by exploring AI integration in learning design.
Product Enablement Manager at Factorial HR
January 1, 2021 - January 1, 2022
Led the Product Content Team, defining strategies for 7 markets and implementing new content development processes to enhance product user experience.
Product Enablement at Factorial HR
February 1, 2020 - January 1, 2021
Managed the Knowledge Base and implemented internal e-learning courses to support both employees and clients, enhancing knowledge sharing across the organization.
Tech Customer Support at Factorial HR
January 1, 2020 - December 1, 2020
Resolved technical inquiries, coordinated with developers to streamline issue resolutions, and created automated response processes to enhance customer satisfaction.
Customer Relations and Operations Intern at GOMEEP
July 1, 2019 - December 1, 2019
Developed a Customer Service strategy, oversaw growth of the user base from less than 100 to over 300 customers in two months, and managed all service operations.

Education

Bachelor's Degree at University of Navarra
January 1, 2014 - January 1, 2018
Erasmus at Università degli Studi di Siena
January 1, 2016 - January 1, 2017
Instructional Design at MIA Digital University
January 1, 2021 - January 1, 2022
Learning Design with AI at AI Learning Design Bootcamp
January 1, 2025 - January 3, 2026
Humanities, Bilingual at University of Navarra
January 1, 2014 - January 1, 2018
Instructional Design at MIA Digital University
January 1, 2021 - January 1, 2022
Learning Design with AI at AI Learning Design Bootcamp
January 1, 2025 - January 3, 2026
Erasmus, Studi Umanistici at Università degli Studi di Siena
January 1, 2016 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services

Hire a Instructional Designer

We have the best instructional designer experts on Twine. Hire a instructional designer in Barcelona today.