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I’m a QA Engineer with over 19 years of experience testing web, mobile, and SaaS applications across industries including finance, e-commerce, hospitality, and infrastructure. Over the years, I’ve worked closely with developers, product owners, and business teams to ensure software is reliable, user-friendly, and ready for release. My experience includes manual testing, exploratory testing, regression testing, API testing, and automation using tools such as Playwright and Cypress. I’ve also worked with Jira, Azure DevOps, SQL, Postman, and CI/CD pipelines in Agile environments. What makes me stand out is my attention to detail, strong problem-solving mindset, and ability to understand the bigger picture. I don’t just test features individually — I look at how changes affect the overall system and user experience. I’m also someone who communicates well with teams, identifies risks early, and enjoys improving testing processes and quality practices. I’m adaptable, quick to learn new technologies, and genuinely passionate about delivering high-quality software that creates a positive experience for users.…I’m a QA Engineer with over 19 years of experience testing web, mobile, and SaaS applications across industries including finance, e-commerce, hospitality, and infrastructure. Over the years, I’ve worked closely with developers, product owners, and business teams to ensure software is reliable, user-friendly, and ready for release. My experience includes manual testing, exploratory testing, regression testing, API testing, and automation using tools such as Playwright and Cypress. I’ve also worked with Jira, Azure DevOps, SQL, Postman, and CI/CD pipelines in Agile environments. What makes me stand out is my attention to detail, strong problem-solving mindset, and ability to understand the bigger picture. I don’t just test features individually — I look at how changes affect the overall system and user experience. I’m also someone who communicates well with teams, identifies risks early, and enjoys improving testing processes and quality practices. I’m adaptable, quick to learn new technologies, and genuinely passionate about delivering high-quality software that creates a positive experience for users.

Sonia Matthew

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I’m a QA Engineer with over 19 years of experience testing web, mobile, and SaaS applications across industries including finance, e-commerce, hospitality, and infrastructure. Over the years, I’ve worked closely with developers, product owners, and business teams to ensure software is reliable, user-friendly, and ready for release. My experience includes manual testing, exploratory testing, regression testing, API testing, and automation using tools such as Playwright and Cypress. I’ve also worked with Jira, Azure DevOps, SQL, Postman, and CI/CD pipelines in Agile environments. What makes me stand out is my attention to detail, strong problem-solving mindset, and ability to understand the bigger picture. I don’t just test features individually — I look at how changes affect the overall system and user experience. I’m also someone who communicates well with teams, identifies risks early, and enjoys improving testing processes and quality practices. I’m adaptable, quick to learn new technologies, and genuinely passionate about delivering high-quality software that creates a positive experience for users.…I’m a QA Engineer with over 19 years of experience testing web, mobile, and SaaS applications across industries including finance, e-commerce, hospitality, and infrastructure. Over the years, I’ve worked closely with developers, product owners, and business teams to ensure software is reliable, user-friendly, and ready for release. My experience includes manual testing, exploratory testing, regression testing, API testing, and automation using tools such as Playwright and Cypress. I’ve also worked with Jira, Azure DevOps, SQL, Postman, and CI/CD pipelines in Agile environments. What makes me stand out is my attention to detail, strong problem-solving mindset, and ability to understand the bigger picture. I don’t just test features individually — I look at how changes affect the overall system and user experience. I’m also someone who communicates well with teams, identifies risks early, and enjoys improving testing processes and quality practices. I’m adaptable, quick to learn new technologies, and genuinely passionate about delivering high-quality software that creates a positive experience for users.

Available to hire

I’m a QA Engineer with over 19 years of experience testing web, mobile, and SaaS applications across industries including finance, e-commerce, hospitality, and infrastructure. Over the years, I’ve worked closely with developers, product owners, and business teams to ensure software is reliable, user-friendly, and ready for release.

My experience includes manual testing, exploratory testing, regression testing, API testing, and automation using tools such as Playwright and Cypress. I’ve also worked with Jira, Azure DevOps, SQL, Postman, and CI/CD pipelines in Agile environments.

What makes me stand out is my attention to detail, strong problem-solving mindset, and ability to understand the bigger picture. I don’t just test features individually — I look at how changes affect the overall system and user experience. I’m also someone who communicates well with teams, identifies risks early, and enjoys improving testing processes and quality practices.

I’m adaptable, quick to learn new technologies, and genuinely passionate about delivering high-quality software that creates a positive experience for users.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Test Consultant at Create Future

October 1, 2024 - February 1, 2026

Designed, developed, and maintained automated test suites using Playwright (JavaScript/TypeScript), alongside manual testing to validate features and business workflows. Performed end-to-end testing across functional, API (Postman), regression, exploratory, and smoke testing. Integrated automated tests into CI/CD pipelines (Jenkins, Azure DevOps) to enable continuous testing and faster feedback on builds. Conducted backend data validation using SQL and Azure Cosmos DB to ensure data integrity across systems. Executed performance and load testing using JMeter. Collaborated with cross-functional teams in Agile ceremonies, created test cases from Jira stories, and managed defects in Azure DevOps with clear root-cause analysis.

QA Engineer at Youlend

March 1, 2022 - September 1, 2024

Reviewed and validated test cases against requirements, collaborated with developers and analysts to refine user stories and acceptance criteria. Performed end-to-end testing including functional, API, automation, regression, system, and integration testing across financial platforms. Designed and maintained automated test suites and contributed to CI/CD pipelines to support continuous testing. Participated in Agile ceremonies and managed defects using Azure DevOps, enabling early issue detection and reducing production risk. Conducted KYC/AML and financial systems testing, identifying critical defects and ensuring regulatory compliance. Mentored junior QA engineers and communicated effectively with business and technical teams.

Software Analyst at Bentley Systems

October 1, 2015 - March 1, 2022

Performed manual testing of SaaS applications, including functional, API, regression, system, and UAT testing. Designed and executed test cases and plans aligned with business requirements. Managed sprint testing, release validation, and BAU activities in Agile environments. Tracked defects in Jira and collaborated with developers to ensure timely resolution. Engaged with BAs and POs during Agile ceremonies and stakeholder updates to ensure quality delivery.

QA Analyst at Fourth Hospitality

July 1, 2010 - July 1, 2015

Strong experience in Stock Management, Cloud HR, Payroll, Scheduling, and Employee Engagement systems. Collaborated with Product Managers and BAs to define clear user stories. Executed Functional, System, Smoke, and Regression testing in Agile environments. Created Smoke and Regression tests in Gherkin for end-to-end scenarios and conducted integration testing with cross-functional teams. Used Linux/Unix for log analysis and environment checks. Wrote SQL queries for backend data validation. Performed mobile testing (iPhone) and cross-browser testing using BrowserStack. Supported UAT and defect resolution with developers and BAs.

Senior Test Engineer at Codovations

May 1, 2007 - June 1, 2010

Performed Functional, System, Smoke, Regression, Integration, Security, and Exploratory testing for eCommerce web and mobile applications in Agile environments. Designed and executed manual test cases with full requirement traceability and regression coverage. Conducted API testing using Postman and validated backend services (payments, orders, inventory, shipping). Used SQL for backend data validation and integrity checks. Executed cross-browser and cross-device testing, tested third-party integrations, and supported UAT, release readiness, and go/no-go decisions. Applied risk-based testing and mentored junior QA engineers.

Test Engineer at Microobjects

September 1, 2005 - April 1, 2007

Performed functional, system, and integration testing; managed defects and reporting.

Test Engineer at Micro Objects

September 1, 2005 - April 1, 2007

Performed functional, system, and integration testing of e-commerce web and mobile applications within Agile environments. Created and executed test cases, ensuring full requirement traceability and comprehensive regression coverage. Logged, tracked and managed defects through their life cycle.