Naeem Ahmed

Conducted needs assessments to identify gaps in skill sets and developed customized training solutions. Designed and developed storyboards, eLearning modules, job aids, facilitator guides, and producer guides for two enterprise projects using Articulate 360, Canva, Vyond, and AI tools. Collaborated with SMEs for EN & FR requirements across departments to develop, curate, and evaluate content for leadership programs.

Led the design and facilitation of leadership development and Train-the-Trainer strategies/events to engage, retain, and develop top talent throughout the organization. Collaborated with SMEs, DEI team, and stakeholders to identify learning needs through annual engagement surveys, organizational assessments and focus groups. Supported leadership development strategy, including Assessment, Strengths Coaching, Management Roundtable, and High-Potential Programs. Implemented and managed the R&R and performance management framework, including process design, training delivery, manager toolkits, goal setting/PDPs, and 360-degree feedback.

Championed the bi-annual leadership development program for leaders, post analysis from engagement surveys ensuring 100% attendance. Leveraged StrengthsFinder assessments to create multi-tier experiences for new and tenured employees in Patient Support teams. Conducted best-shared practices and recorded lessons learned in the knowledge base after every iteration. Implemented ADKAR Model of Change Management in the organization. Received 'Outstanding Contribution' award for introducing the global Lunch-and-Learn Initiative.