Led as an instructional designer on 140+ digital content projects, ensuring deployment into PMI’s global LMSs on time, within budget, and to quality standards. Scoped work to manage stakeholders, facilitated cross-functional handoffs, and served as the client-facing point of contact with global vendors to deliver positive outcomes for PMI internal clients. Continued BAU asset development, achieving over $500k in cost savings.

Learning Design Specialist at Philip Morris International Kraków, Poland

August 1, 2019 - January 1, 2022

Managed learning journey projects of varying scope; designed digital learning assets with ROI around 14% quarterly, and cost avoidance of approximately $450k annually. Upskilled peers to develop high-quality training materials globally; transitioned the team to cost-effective software/tools, saving roughly $1,500 annually. Developed SOP for script, audio, and video production. Applied 5Di & ADDIE models in instructional design work.

Technical Writer at Amway Europe Zabierzów, Poland

January 1, 2018 - August 1, 2018

Authored systems information to train and teach end users, translating programmers’ projects and business events into clear, visually-presentable content. Served as liaison between analysts, programmers, and managers to provide contextualized project content. Agile practices used daily via Confluence and JIRA.

UX Designer at Brown Brothers Harriman Kraków, Poland

July 1, 2017 - November 1, 2017

Managed a project under Agile SDLC with stakeholders; wireframed in Balsamiq and mocked in Photoshop; built SPAs reflecting client needs and user requirements; applied company style guide to Bootstrap internal apps. Collaborated in a team, teaching Git and JavaScript.