I am a hands-on manual QA professional with 5+ years of experience delivering reliable software across banking and retail domains. I specialize in manual testing, API validation, SQL verification, test case design, and defect management, and I thrive in Agile/DevOps environments. I enjoy collaborating with developers and business partners to articulate issues clearly, mentor teammates, and drive high-quality releases. I also contribute to test strategy and risk assessment while supporting repeatable automation using Selenium with C#.

user1321070

I am a hands-on manual QA professional with 5+ years of experience delivering reliable software across banking and retail domains. I specialize in manual testing, API validation, SQL verification, test case design, and defect management, and I thrive in Agile/DevOps environments. I enjoy collaborating with developers and business partners to articulate issues clearly, mentor teammates, and drive high-quality releases. I also contribute to test strategy and risk assessment while supporting repeatable automation using Selenium with C#.

Available to hire

I am a hands-on manual QA professional with 5+ years of experience delivering reliable software across banking and retail domains. I specialize in manual testing, API validation, SQL verification, test case design, and defect management, and I thrive in Agile/DevOps environments.

I enjoy collaborating with developers and business partners to articulate issues clearly, mentor teammates, and drive high-quality releases. I also contribute to test strategy and risk assessment while supporting repeatable automation using Selenium with C#.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Work Experience

Quality Assurance Analyst at Wells Fargo
September 1, 2023 - Present
Designed, wrote, and executed manual test plans, test cases, and scenarios traceable to business and system requirements. Conducted manual API testing using Postman/RestSharp for customer information, account services, transaction history, and internal service integrations. Validated backend data using SQL queries to ensure proper transaction posting, account updates, and report accuracy. Performed end-to-end functional, regression, smoke, and UAT testing for high-priority releases. Supported automation by creating repeatable Selenium WebDriver tests for smoke and regression workflows. Participated in Agile ceremonies, contributing to test strategy and readiness planning. Logged detailed defects in Jira, communicated root causes clearly, and collaborated with developers on triage/resolution. Executed mobile testing on iOS and Android (emulators and real devices). Prepared QA status reports, risk assessments, and quality metrics for sprint reviews and leadership updates. Mentored junior
QA Engineer (Manual Testing) at Kroger Co.
September 1, 2020 - August 31, 2023
Performed manual functional, regression, smoke, and UAT testing for retail digital platforms. Designed and executed test cases for promotions, loyalty programs, online ordering, payments, order modifications, and inventory updates. Conducted API validations for order processing, pricing rules, and customer data. Executed mobile testing for responsive behavior across devices. Managed defects in Jira, documenting clear reproduction steps, expected vs actual behavior, and detailed screenshots/logs. Collaborated closely with BAs, developers, scrum masters, and product owners in Agile environments. Contributed to sprint planning, grooming, and retrospectives with test effort estimates and risk insights. Generated weekly test reports and requirement-to-test traceability documentation.

Education

Bachelor of Science in Computer Science at National Louis University
January 11, 2030 - December 7, 2025

Qualifications

SSAFe 6 Agile Practitioner
January 11, 2030 - December 7, 2025

Industry Experience

Financial Services, Retail