PF

Penny FitzGerald

Available to hire

I'm a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries.

About

I’m a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions.

I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.

  • 35 years' experience
  • Joined December 2025

Industry experience

  • Healthcare
  • Life Sciences
  • Professional Services

Work experience· 10 roles

Senior Specialist Learning Design · Australian Red Cross Lifeblood / Transplantation and Immunogenetics Services (TIS)Aug 2023 – Aug 2025 · 2 yrs 1 mo

Customised design, development and evaluation of learning solutions; engaged stakeholders/SMEs to gather requirements; led multiple projects across TIS and other areas; produced e-learning modules, videos, and facilitator guides; upskilled teams in LMS usage and reporting.

Specialist Learning Design · Australian Red Cross Lifeblood / Transplantation and Immunogenetics Services (TIS)Aug 2022 – Aug 2023 · 1 yr 1 mo

Designed and structured learning projects including e-learning, video editing, software simulations and facilitator guides, collaborating with SMEs to ensure technical content aligned with regulatory and business needs; supported evaluation of learning impact; contributed to cross-team capability.

Contract Commercial Writer · Syneos Health Learning SolutionsAug 2021 – Aug 2022 · 1 yr 1 mo

Developed Phase III Rise 360 e-learning module content and knowledge assessments; produced Train-the-Trainer slides and facilitator notes, plus a skill certification rubric for program rollout.

Product Manager (Protos) – Marketing (Secondment) · Servier LaboratoriesApr 2009 – Apr 2010 · 1 yr 1 mo
Senior Learning & Development Manager · Servier Laboratories – MelbourneOct 2005 – Jul 2021 · 15 yrs 10 mos
Training Manager · Servier Laboratories – MelbourneJan 2002 – Dec 2005 · 4 yrs
National Field Sales Manager ANZ · Servier Laboratories – MelbourneJan 1995 – Dec 2002 · 8 yrs
NSW State Sales Manager · Servier Laboratories – SydneyJan 1993 – Dec 1995 · 3 yrs

Education

Master of Business (Marketing) · University of Technology, Sydney2030 – 2025
BSc (Hons) Biological Sciences · University of Essex, UK2030 – 2025

Certifications and awards

Cert IV Training and Assessment TAE 401162030 – 2025
Cert IV Training and Assessment TAE 401162030 – 2025

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