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I'm a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions. I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.…I'm a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions. I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.

Penny FitzGerald

Instructional Designer, Content Creator, Writer

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I'm a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions. I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.…I'm a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions. I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.

Available to hire

I’m a commercially minded learning professional with over 20 years of experience in learning design, training, and project management across regulated pharmaceutical, healthcare, and medical industries. I’ve led the design of e-learning, videos, and training resources using tools like Articulate 360, Adobe Creative Cloud, and Vyond, collaborating with subject matter experts to deliver compliant, outcomes-focused solutions.

I bring a strong track record in product and project management, sales leadership, and cross-functional collaboration. I’m passionate about developing inclusive, accessible training that builds capability and confidence—from induction programs to advanced product training—while driving cost savings and measurable outcomes.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Senior Specialist Learning Design at Australian Red Cross Lifeblood / Transplantation and Immunogenetics Services (TIS)

August 1, 2023 - August 1, 2025

Customised design, development and evaluation of learning solutions; engaged stakeholders/SMEs to gather requirements; led multiple projects across TIS and other areas; produced e-learning modules, videos, and facilitator guides; upskilled teams in LMS usage and reporting.

Specialist Learning Design at Australian Red Cross Lifeblood / Transplantation and Immunogenetics Services (TIS)

August 1, 2022 - August 1, 2023

Designed and structured learning projects including e-learning, video editing, software simulations and facilitator guides, collaborating with SMEs to ensure technical content aligned with regulatory and business needs; supported evaluation of learning impact; contributed to cross-team capability.

Contract Commercial Writer at Syneos Health Learning Solutions

August 1, 2021 - August 1, 2022

Developed Phase III Rise 360 e-learning module content and knowledge assessments; produced Train-the-Trainer slides and facilitator notes, plus a skill certification rubric for program rollout.

Senior Learning & Development Manager at Servier Laboratories – Melbourne

October 1, 2005 - July 1, 2021

Led planning, design and delivery of sales training and product education; built a Sales Capability Framework; led LMS rollout; developed e-learning and compliance materials; supported national and cross-functional teams.

Product Manager (Protos) – Marketing (Secondment) at Servier Laboratories

April 1, 2009 - April 1, 2010

Coordinated osteoporosis marketing campaigns, updated materials to meet Medicines Australia Code of Conduct, analyzed market data to inform campaigns, and led project management for printed materials with designers.

Training Manager at Servier Laboratories – Melbourne

January 1, 2002 - December 31, 2005

Planned, designed and delivered training programs to ensure sales staff possessed skills and knowledge to meet business goals; developed e-learning and compliance training.

National Field Sales Manager ANZ at Servier Laboratories – Melbourne

January 1, 1995 - December 31, 2002

Led national field sales operations; consistently achieved sales targets; oversaw recruitment and performance management; drove product launches across hypertension, diabetes and oncology.

NSW State Sales Manager at Servier Laboratories – Sydney

January 1, 1993 - December 31, 1995

Managed NSW sales force; delivered regional training and performance improvements; supported strategic campaigns and product launches.

NSW Medical Sales Trainer at Servier Laboratories

January 1, 1992 - December 31, 1993

Trained and assessed medical sales representatives in NSW; contributed to national training standards and onboarding.

GP and Specialist Medical Representative at Servier Laboratories

January 1, 1990 - December 31, 1992

Medical representative focusing on GP and specialist segments; recognized as Rep of the Year.