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I’m an IT professional with a knack for adding value, drawing on 9+ years of experience in data analysis, user experience design, secure communications and payment gateway integration, and web and software development solutions. I’ve delivered solutions across data management, hardware and network infrastructure, and technology integration at Amazon and ScanDire Technologies, with a focus on improving operational efficiency and stakeholder value. I have a proven track record in leading teams, optimizing processes, and turning data into actionable insights. I’m proficient in JavaScript, Python, and web development, and I excel at collaborating with cross-functional teams to meet service level agreements and drive performance improvements.…I’m an IT professional with a knack for adding value, drawing on 9+ years of experience in data analysis, user experience design, secure communications and payment gateway integration, and web and software development solutions. I’ve delivered solutions across data management, hardware and network infrastructure, and technology integration at Amazon and ScanDire Technologies, with a focus on improving operational efficiency and stakeholder value. I have a proven track record in leading teams, optimizing processes, and turning data into actionable insights. I’m proficient in JavaScript, Python, and web development, and I excel at collaborating with cross-functional teams to meet service level agreements and drive performance improvements.

EBUZOME PETER CHUKWUDI

Web Developer, Programmer, Full Stack Developer, +2

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I’m an IT professional with a knack for adding value, drawing on 9+ years of experience in data analysis, user experience design, secure communications and payment gateway integration, and web and software development solutions. I’ve delivered solutions across data management, hardware and network infrastructure, and technology integration at Amazon and ScanDire Technologies, with a focus on improving operational efficiency and stakeholder value. I have a proven track record in leading teams, optimizing processes, and turning data into actionable insights. I’m proficient in JavaScript, Python, and web development, and I excel at collaborating with cross-functional teams to meet service level agreements and drive performance improvements.…I’m an IT professional with a knack for adding value, drawing on 9+ years of experience in data analysis, user experience design, secure communications and payment gateway integration, and web and software development solutions. I’ve delivered solutions across data management, hardware and network infrastructure, and technology integration at Amazon and ScanDire Technologies, with a focus on improving operational efficiency and stakeholder value. I have a proven track record in leading teams, optimizing processes, and turning data into actionable insights. I’m proficient in JavaScript, Python, and web development, and I excel at collaborating with cross-functional teams to meet service level agreements and drive performance improvements.

Available to hire

I’m an IT professional with a knack for adding value, drawing on 9+ years of experience in data analysis, user experience design, secure communications and payment gateway integration, and web and software development solutions. I’ve delivered solutions across data management, hardware and network infrastructure, and technology integration at Amazon and ScanDire Technologies, with a focus on improving operational efficiency and stakeholder value.

I have a proven track record in leading teams, optimizing processes, and turning data into actionable insights. I’m proficient in JavaScript, Python, and web development, and I excel at collaborating with cross-functional teams to meet service level agreements and drive performance improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

IT Support Associate II at Amazon

May 1, 2025 - Present

Manage complex Tier 2 technical escalations with 95% resolution rate within SLA; lead ServiceNow ticket management, maintaining a 98% customer satisfaction score; administer enterprise systems including Active Directory, MDM, and VPN solutions; execute system updates and patch management across global infrastructure; project deployments involving LVC procurement using Asana and coordination with RME engineers; develop and maintain technical documentation and knowledge base articles; mentor junior IT staff and cross-functional teams.

Acting Team Lead at Amazon LBA5 Robotics, UK

September 1, 2024 - May 1, 2025

Managed shift planning and execution with a focus on safety, quality, and cost KPIs; engaged with frontline managers via stack and Chime messages to support operational execution; created webhooks using Python and JavaScript to process automation and data analysis; coached four Process Guides & Associates by delivering tutorials and manuals; installation of Amazon Zebra printers for COWs; monitoring SCADA conveyors and KIVA robots; applied Jam buster techniques to mitigate delays; designed and updated software applications using JavaScript (ES5) and Grease Monkey APIs to streamline workflows.

Interim Team Lead (Pick) at Amazon Man 4 Legacy, UK

April 1, 2024 - September 1, 2024

Conducted regular training on operational best practices and safety protocols; managed shift planning; analyzed KPIs to identify areas for improvement and implemented corrective actions.

Amazon Associate at Amazon Man 4, UK

April 1, 2023 - March 1, 2024

Executed picking and shipping processes, ensuring high-quality standards to fulfill customer orders efficiently; collaborated with team leads and Process Guides to meet SLAs in picking, packing, and shipping; monitored and reported performance of pickers, providing feedback to enhance quality and efficiency; conducted safety checks and maintained compliance with operational standards.

Technology Officer at ScanDire Technologies

June 1, 2019 - January 1, 2023

Oversaw remote project management focusing on cloud technologies and web application development (PHP, Laravel, RESTful APIs); responsible for website and software development for the company and clients, overseeing biometrics & smart card solutions, business ERP & CRM solutions, document and visitor management solutions, computer networking and PABX intercom installation; developed and maintained secure and scalable web applications to enhance client operations and user experience.