Hussain Reslan

Senior Technical Lead – Application Support at HCL Tech – United Arab Emirates

Lead end-to-end support, optimization, and enhancement of AVEVA PI System environments, including SQC, SPC, and SOL modules, ensuring high availability and data accuracy across enterprise operations. Manage Level 3 and Level 4 virtualization and cloud infrastructure (VMware, Azure, and hybrid setups) to deliver scalable, secure, and resilient digital ecosystems. Drive AI integration and predictive analytics initiatives, leveraging machine learning models for early fault detection, process optimization, and decision intelligence.

Real-Time Data Analyst & PI Consultant at Eigen Ltd

Planned and executed application deployments, integrations, and updates for global AVEVA PI System clients (e.g., Petronas), aligning with business and operational requirements. Delivered end-to-end application support under strict SLA and ITIL frameworks, minimizing downtime and ensuring seamless service delivery to international users. Collaborated with infrastructure, QA, and development teams to manage change releases, test updates, and deploy new applications with minimal disruption. Designed and implemented interfaces between PI System and AI agents to enhance predictive analytics, anomaly detection, and operational insights. Led incident and problem resolution efforts —conducting detailed root cause analyses, implementing preventative measures, and ensuring service continuity. Maintained comprehensive documentation for configurations, deployment procedures, and troubleshooting guides to ensure compliance, traceability, and audit readiness.

Solution Consultant at Engineering and Marketing International – AVEVA Partners in MENA Region (GCC)

Directed full lifecycle deployments of AVEVA PI Systems for key enterprise clients (ADNOC, ARAMCO, QAPCO), ensuring secure data integration, performance optimization, and regulatory compliance. Integrated AVEVA PI System with leading DCS and historian platforms such as Yokogawa ExaOPC, Emerson DeltaV, Honeywell Experi on PHD, and ABB, enabling unified data acquisition and real -time visibility across industrial operations. Managed cross -functional coordination between business stakeholders, IT security, and process control teams to ensure successful system integrations and adherence to corporate standards. Supported application delivery and quality assurance activities such as designing test strategies, performing system validation, and assisting with automated testing integration. Provided ongoing operational support and proactive performance monitoring to maintain 99.9% system uptime and optimize resource usage. Logged and tracked incidents using service management tools, resolving

Maintenance Engineer at Ocado Solution – The world’s most advanced end-to-end eCommerce, fulfilments and logistics platform (Paris, France)

On-site installation, start-up, and preventive/reactive maintenance of equipment, ensuring operational continuity and adherence to quality and safety standards. Provided hands-on technical instruction to customers and on-site technicians, installation, operation, calibration, troubleshooting, and preventive maintenance. Utilized CMMS to log maintenance activities and spare parts usage, supporting data-driven decision-making.