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I am a dynamic IT Program Manager with a proven track record of driving operational efficiency and reducing costs through strategic IT initiatives. I excel at implementing Agile methodologies, managing cross-functional teams, and executing comprehensive IT risk strategies to improve project delivery speed and system uptime. I am committed to aligning IT capabilities with business objectives and am poised to leverage my expertise to drive digital transformation and innovation in my next role.…I am a dynamic IT Program Manager with a proven track record of driving operational efficiency and reducing costs through strategic IT initiatives. I excel at implementing Agile methodologies, managing cross-functional teams, and executing comprehensive IT risk strategies to improve project delivery speed and system uptime. I am committed to aligning IT capabilities with business objectives and am poised to leverage my expertise to drive digital transformation and innovation in my next role.

Osama Khan

Project Manager, Product Designer, Web Developer, +2

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I am a dynamic IT Program Manager with a proven track record of driving operational efficiency and reducing costs through strategic IT initiatives. I excel at implementing Agile methodologies, managing cross-functional teams, and executing comprehensive IT risk strategies to improve project delivery speed and system uptime. I am committed to aligning IT capabilities with business objectives and am poised to leverage my expertise to drive digital transformation and innovation in my next role.…I am a dynamic IT Program Manager with a proven track record of driving operational efficiency and reducing costs through strategic IT initiatives. I excel at implementing Agile methodologies, managing cross-functional teams, and executing comprehensive IT risk strategies to improve project delivery speed and system uptime. I am committed to aligning IT capabilities with business objectives and am poised to leverage my expertise to drive digital transformation and innovation in my next role.

Available to hire

I am a dynamic IT Program Manager with a proven track record of driving operational efficiency and reducing costs through strategic IT initiatives. I excel at implementing Agile methodologies, managing cross-functional teams, and executing comprehensive IT risk strategies to improve project delivery speed and system uptime.

I am committed to aligning IT capabilities with business objectives and am poised to leverage my expertise to drive digital transformation and innovation in my next role.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Urdu

Fluent

Work Experience

Technical Program Manager at Innovative Solutions

May 1, 2024 - Present

Maximized ROI for technology investments by collaborating with DevOps and infrastructure teams. Led cross-functional initiatives to implement Agile practices and IT risk strategies, aligning programs with business objectives. Developed and rolled out a comprehensive training curriculum to enhance team skills, including an in-house employee development program. Provided detailed progress reports to the Project Director and PMO Head, oversaw the launch of D365 with an in-house team, and implemented process improvements to streamline operations and improve product deployments and release plans. Conducted resource evaluations and defined KPIs to measure success, while nurturing stakeholder relationships to ensure project alignment and satisfaction.

Technical Project Manager & Scrum Master at Innovative Solutions

January 1, 2021 - May 1, 2024

Created roadmaps and technical specifications for mobile and web applications in collaboration with stakeholders and product owners. Managed scope, timelines, sprints, and daily stand-ups to ensure high-quality deliverables. Led requirements gathering and developed business charters with analysts, developers, and UI/UX experts. Conducted needs assessments to determine product-market fit and digital opportunities. Collaborated with developers on solution design and technical aspects, overseeing six Agile project teams delivering ecommerce and mobile projects. Managed Jira boards and Confluence spaces to maintain transparency and governance.

Associate Project Manager & Account Manager at Golpik Inc.

January 1, 2019 - December 1, 2020

Delivered high-level service to clients in the UK, USA, and Canada, maintaining and expanding relationships for future business opportunities. Controlled project budgets and timelines, ensuring teams stayed on track. Supported senior managers by delivering projects within tight budgets and schedules, and partnered with team members to identify and resolve problems. Updated customers and senior leaders on progress and roadblocks, and generated weekly and monthly status reports to monitor delivery targets.

Associate Project Manager at Silver Solve

November 1, 2017 - December 1, 2018

Facilitated project planning, daily stand-ups, reviews, retrospectives, and sprint demos. Documented scope and created user stories; managed project time, scope, and cost. Coordinated with QA, Product, and Network teams; evaluated and met customer needs. Maintained open communication to keep clients informed and supported senior managers with project progress.

Project Coordinator at F SD Solutions

May 1, 2016 - November 1, 2017

Requirement gathering, client communication, preparing SOWs and gathering signoffs. Followed up with clients for updates and payment releases.

Project Coordinator at Sharp Image

January 1, 2016 - February 1, 2017

Coordinated with 2D and 3D artists for asset creation; managed voice-over artists and payment releases. Performed QA of videos and graphics; coordinated with design and sales teams for new project meetings and milestone discussions. Assisted project managers and team leads in day-to-day tasks; tracked payment statuses in Asana and created tasks for team leads.

Information Security Analyst at Meezan Bank

January 1, 2015 - February 1, 2016

Conducted internal audits to improve the information security program. Boosted cybersecurity awareness through training sessions and workshops. Identified vulnerabilities through security audits and collaborated with IT teams to implement security measures. Managed third-party vendor relationships for prompt security product delivery and improved incident response times with detailed procedures.