I'm a Learning and Development Consultant with over 15 years of experience in end-to-end learning: Instructional Design and Training Delivery. I have delivered training all over Australia and internationally for clients including Atturra, Telstra, Transport NSW, Coles, the National Disability Insurance Agency, Mercer, NSW Country Rail Network, G8 Education, and Asahi Beverages. I aim to bring colour and energy to what can be a dry process, helping teams lift performance and engagement. I am a creative and strategic individual who applies adult learning principles, NLP, and accelerated learning methodologies. I understand the need to be adaptable and agile, and I tailor blended delivery to accommodate diverse learning styles and environments.

I'm a Learning and Development Consultant with over 15 years of experience in end-to-end learning: Instructional Design and Training Delivery. I have delivered training all over Australia and internationally for clients including Atturra, Telstra, Transport NSW, Coles, the National Disability Insurance Agency, Mercer, NSW Country Rail Network, G8 Education, and Asahi Beverages. I aim to bring colour and energy to what can be a dry process, helping teams lift performance and engagement. I am a creative and strategic individual who applies adult learning principles, NLP, and accelerated learning methodologies. I understand the need to be adaptable and agile, and I tailor blended delivery to accommodate diverse learning styles and environments.

Available to hire

I’m a Learning and Development Consultant with over 15 years of experience in end-to-end learning: Instructional Design and Training Delivery. I have delivered training all over Australia and internationally for clients including Atturra, Telstra, Transport NSW, Coles, the National Disability Insurance Agency, Mercer, NSW Country Rail Network, G8 Education, and Asahi Beverages. I aim to bring colour and energy to what can be a dry process, helping teams lift performance and engagement.

I am a creative and strategic individual who applies adult learning principles, NLP, and accelerated learning methodologies. I understand the need to be adaptable and agile, and I tailor blended delivery to accommodate diverse learning styles and environments.

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Language

English
Fluent

Work Experience

Training Consultant - Instructional Designer at LeavePlus
April 1, 2025 - December 31, 2025
Designing and developing e-learning courses for internal onboarding in Articulate Rise using AI tools such as Leonardo.AI and ElevenLabs; Edit short videos using Camtasia.
Training Consultant at Atturra Consulting
February 1, 2023 - April 30, 2025
Workshop design & facilitation; deliver face-to-face and virtual workshops on TechnologyOne modules (EAM, ECM, CRM, SCM, Finance, Purchasing); Instructional Design & Content Development; E-Learning development; creation of training materials and SharePoint training sites.
SAP Training Consultant at Asahi Beverages
August 1, 2022 - February 28, 2023
Delivering knowledge transfer to offshore finance team members; transitioning more than 230 activities across the business; developing Work Instructions, Standard Operating Procedures, and other training collateral.
Training Facilitator at G8 Education
March 1, 2022 - August 31, 2022
Delivering virtual training sessions nationally to more than 470 centres; Software Training – Dimensions (UKG) covering Time and Attendance, Workforce Management, HR Actions and Payroll; soft skills
Technology Trainer at UGL Regional Linx
November 1, 2021 - March 31, 2022
Designing and developing training programs for the implementation of Infor EAM; delivering virtual onboarding sessions via Microsoft Teams to onboard 100+ blue-collar staff; creating PowerPoint slides and quick reference guides.
Capability Coach at Mercer Superannuation
June 1, 2021 - November 30, 2021
Identifying training and development needs for a new complaints process; designing and developing training programs; delivering virtual training to national staff and overseas teams; soft skills and Salesforce compliance training.
Fraud and Compliance Facilitator and Content Developer at National Disability Insurance Scheme
November 1, 2019 - June 30, 2021
Supporting compliance and fraud prevention education; identifying training gaps; delivering face-to-face and virtual programs to challenging audiences; designing e-learning packages using Articulate Rise 360.
Solutions Training Consultant at Noble Systems
June 1, 2018 - July 31, 2019
Delivering technical training for Noble System software (Maestro, Harmony, IVR, Composer Designer, Web Reports, WFM); designing training manuals and guides; project managing implementation; post-training support.
VET Trainer & Assessor - RTO at ILSC Melbourne
September 1, 2017 - June 30, 2018
Delivering Certificate II in Customer Engagement; facilitating classes; curriculum development; marking and assessment; class observations.
Learning & Development Consultant at ADP Australia Payroll
January 1, 2017 - July 31, 2017
Project managing and coordinating training programs; designing and implementing payroll legislation workshops; developing learning using Accelerated Learning; creating job aids.
National Learning & Development Consultant for Coles Group at Maiden Bower Consulting
February 1, 2015 - December 31, 2016
Delivering blended face-to-face training to 800+ Coles stores; programs include Store Manager Training, Customer Service Manager Training, Team Member Training, leadership and induction; live coaching and LMS reporting.
Training Facilitator at Transport NSW – Opal Electronic Ticketing System
January 1, 2014 - February 28, 2014
Delivering Opal awareness onboarding training to station staff and managers; coaching and evaluating member awareness; reporting outcomes to stakeholders.
Internal Training Manager Asia Pacific at BlackBerry Global Sales Training (via CPM Australia)
April 1, 2013 - October 31, 2013
Managing product knowledge of Field Sales Teams in 17 APAC countries; facilitating sales training via webinar; designing field messaging; coordinating internal training schedule; reporting outcomes.
Training Consultant at Sensis Pty Ltd
August 1, 2010 - April 30, 2013
Delivering technical and soft skills training; end-to-end learning cycle (needs analysis, design, develop, implement, evaluate); developing facilitator guides and collateral; applying ADDIE and NLP to improve learning transfer.

Education

Bachelor of Business: Human Resource Management and Industrial Relations at University of Western Sydney
January 11, 2030 - January 1, 2008
Certificate IV in Training and Assessment - TAA40104 & TAE40110 at MRWED Training and Assessment
January 11, 2030 - January 1, 2011
Certificate IV in Information Technology - Network Management at TAFE College Sydney
January 11, 2030 - January 1, 2002

Qualifications

Advance Facilitation Skills
January 11, 2030 - December 8, 2025
UPFRONT Workshop
January 11, 2030 - December 8, 2025
Negotiation Skills
January 11, 2030 - December 8, 2025
MRWED Training and Assessment
January 11, 2030 - January 1, 2011

Industry Experience

Education, Government, Software & Internet, Professional Services, Retail, Transportation & Logistics