I am a results-driven QA and BA specialist with over 7 years of experience. I have led complex testing initiatives, streamlined requirements gathering, and steered cross-functional teams across banking, healthcare, retail, e-commerce, and telecom projects. I enjoy driving automation, IVR integrations, and data-management solutions to accelerate business growth. I thrive on delivering high-quality products on time and within scope. My approach combines analytical thinking, technical proficiency, and collaborative leadership to mitigate risk and align business goals with technology outcomes. I am known for clear communication, client focus, and a commitment to continuous improvement.

Shivapriya Anantharaman

I am a results-driven QA and BA specialist with over 7 years of experience. I have led complex testing initiatives, streamlined requirements gathering, and steered cross-functional teams across banking, healthcare, retail, e-commerce, and telecom projects. I enjoy driving automation, IVR integrations, and data-management solutions to accelerate business growth. I thrive on delivering high-quality products on time and within scope. My approach combines analytical thinking, technical proficiency, and collaborative leadership to mitigate risk and align business goals with technology outcomes. I am known for clear communication, client focus, and a commitment to continuous improvement.

Available to hire

I am a results-driven QA and BA specialist with over 7 years of experience. I have led complex testing initiatives, streamlined requirements gathering, and steered cross-functional teams across banking, healthcare, retail, e-commerce, and telecom projects. I enjoy driving automation, IVR integrations, and data-management solutions to accelerate business growth.

I thrive on delivering high-quality products on time and within scope. My approach combines analytical thinking, technical proficiency, and collaborative leadership to mitigate risk and align business goals with technology outcomes. I am known for clear communication, client focus, and a commitment to continuous improvement.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Tester (Quality Assurance) at Servion Global Solution Pvt. Ltd.
February 1, 2023 - Present
Reviewed documentation to understand testing requirements and objectives; developed and executed comprehensive test cases; identified, reported, and categorised defects with clear severity and priority; performed regression testing after each code change; collaborated with developers to ensure defect resolution and maintain product stability.
Business Analyst (Associate Consultant) at Servion Global Solution Pvt. Ltd.
February 1, 2022 - January 1, 2023
Designed and implemented technology-driven solutions to address business challenges; managed requirement changes effectively; executed business strategies that improved growth and profitability; delivered projects on time with consistent client appreciation for quality and professionalism.
Iteration Manager at Dforth Technologies Pvt. Ltd.
June 1, 2019 - February 1, 2022
Defined project requirements and coordinated cross-functional teams for timely delivery; authored BRDs and developed scalable B2B applications; applied client-centric strategies to improve efficiency, quality, and business outcomes; consistently praised by clients for project management, on-time delivery, and innovation.
Assistant Manager (Customer Service Officer) at Axis Bank Pvt. Ltd.
September 1, 2018 - May 1, 2019
Processed deposits, loan payments, and reconciliations to maintain accurate financial records; advised customers on account management, loans, and deposits to optimise financial outcomes; supported account openings and closures, ensuring seamless customer experiences; resolved customer issues with professionalism and adherence to security and compliance policies.

Education

Master of Business Administration (Human Resources & Marketing) at SASTRA University
January 11, 2030 - January 1, 2018
Bachelor of Engineering (Computer Science and Engineering) at Saranathan College of Engineering
January 11, 2030 - January 1, 2016

Qualifications

Selenium WebDriver Certification
January 11, 2030 - December 8, 2025
REST API Automation Certification
January 11, 2030 - December 8, 2025

Industry Experience

Financial Services, Software & Internet, Healthcare, Professional Services, Telecommunications