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I am a QA professional with 9+ years of experience across Siebel CRM, Oracle, Salesforce, and web/mobile applications, focused on delivering reliable software and improving integration quality. I am currently upskilling in AI-driven QA, building AI agents, MCP-enabled QA flows, and AI-generated test assets integrated with Jira.…

Lavanya Sawana

QA Engineer, AI Engineer, Data Scientist, +2

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I am a QA professional with 9+ years of experience across Siebel CRM, Oracle, Salesforce, and web/mobile applications, focused on delivering reliable software and improving integration quality. I am currently upskilling in AI-driven QA, building AI agents, MCP-enabled QA flows, and AI-generated test assets integrated with Jira.…

Available to hire

I am a QA professional with 9+ years of experience across Siebel CRM, Oracle, Salesforce, and web/mobile applications, focused on delivering reliable software and improving integration quality.

I am currently upskilling in AI-driven QA, building AI agents, MCP-enabled QA flows, and AI-generated test assets integrated with Jira.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

QA Consultant at Bridges Pro Connect Platform

October 1, 2025 - Present

Volunteer QA testing of mobile and web app journeys, validating navigation, forms, responsiveness, and error handling. Captured issues with screenshots and provided clear, actionable recommendations to improve user experience.

QA Lead at Metacube Software PVT LTD

September 1, 2021 - April 1, 2024

Led QA for key modules and releases, defining test strategies to balance end-to-end coverage, release risk, and sprint timelines for complex, integrated systems. Created comprehensive test plans and cases, executed regression/functional/end-to-end testing, and contributed to a measurable reduction in post-production defects. Designed and executed API tests to verify contracts and data integrity; tested Web Services and logged API defects for quick turnaround with development teams.

Mobile QA Tester at Freelance, QA Consultant

March 1, 2017 - July 1, 2019

Tested mobile applications across Android, iOS, and Windows with focus on ecommerce and payment gateway flows. Performed manual, functional, and API testing (Postman); executed exploratory and cross-device tests on BrowserStack; created UAT test cases and supported defect triage, enabling faster decision-making and smoother sign-off.

Test Analyst at Infosys

September 1, 2008 - December 1, 2015

Delivered high-quality releases for Starbucks, Bank of America, and QBE Insurance by designing and executing detailed manual and functional test cases across banking, insurance, and retail workflows, including Oracle inventory management and Siebel CRM. Performed SIT, regression, and UAT testing; developed RTMs and QA dashboards; logged 150+ defects in HP ALM and JIRA; executed regression suites using UFT to ensure stability.

QA Consultant (Volunteer) at Bridges Pro Connect Platform

October 1, 2025 - Present

Tested mobile and web app journeys, validating navigation, forms, responsiveness, and error handling; captured issues with screenshots and provided clear, actionable recommendations to improve user experience.