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I am a user-centric designer with 15 months of intensive freelance design execution and 7+ years of brand experience optimization. I translate deep customer insights into high-impact visual solutions for digital and print, and I manage end-to-end design workflows with speed, precision, and brand integrity. I bring cross-functional agency collaboration experience, relentless deadline ownership, and a unique dual expertise in visual communication and customer psychology to deliver creative that converts.…I am a user-centric designer with 15 months of intensive freelance design execution and 7+ years of brand experience optimization. I translate deep customer insights into high-impact visual solutions for digital and print, and I manage end-to-end design workflows with speed, precision, and brand integrity. I bring cross-functional agency collaboration experience, relentless deadline ownership, and a unique dual expertise in visual communication and customer psychology to deliver creative that converts.

Japheth Dibo Anindo

Graphic Designer, Brand Designer, UI Designer, +2

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I am a user-centric designer with 15 months of intensive freelance design execution and 7+ years of brand experience optimization. I translate deep customer insights into high-impact visual solutions for digital and print, and I manage end-to-end design workflows with speed, precision, and brand integrity. I bring cross-functional agency collaboration experience, relentless deadline ownership, and a unique dual expertise in visual communication and customer psychology to deliver creative that converts.…I am a user-centric designer with 15 months of intensive freelance design execution and 7+ years of brand experience optimization. I translate deep customer insights into high-impact visual solutions for digital and print, and I manage end-to-end design workflows with speed, precision, and brand integrity. I bring cross-functional agency collaboration experience, relentless deadline ownership, and a unique dual expertise in visual communication and customer psychology to deliver creative that converts.

Available to hire

I am a user-centric designer with 15 months of intensive freelance design execution and 7+ years of brand experience optimization.

I translate deep customer insights into high-impact visual solutions for digital and print, and I manage end-to-end design workflows with speed, precision, and brand integrity. I bring cross-functional agency collaboration experience, relentless deadline ownership, and a unique dual expertise in visual communication and customer psychology to deliver creative that converts.

Skills

Brand Identity

Adobe After Effects

Web Design

Experience Level

Brand Identity

Expert

Adobe After Effects

Expert

Web Design

Expert

Work Experience

Freelance Full-Stack Designer & Developer at Self-Employed

January 1, 2025 - Present

Executed 15+ complete brand identity and digital marketing projects from concept to final delivery, achieving high client satisfaction and repeat business. Designed web graphics, email templates, social visuals, and display banners with rapid 48-hour turnaround. Translated briefs into clean UI layouts, reducing revision cycles. Created motion graphics in After Effects to boost social engagement. Maintained rigorous version control and organized 200+ files per project with zero delivery errors.

Customer Experience Specialist at Britam

January 1, 2019 - January 1, 2025

Designed and optimized 50+ customer communication touchpoints, improving satisfaction scores from 82% to 94%. Translated complex product concepts for 10,000+ clients, increasing policy retention by 18%. Ensured brand integrity across materials and collaborated with marketing/product teams to develop campaign visuals aligned with usability and accessibility standards.

Customer Service Team Lead at Horizon Contact Centers Ltd

January 1, 2018 - January 1, 2019

Led quality control for 500+ monthly interactions, improving consistency scores by 25%. Developed visual training materials and processes for a 25-person team, reducing onboarding time by 40%. Managed high-volume workload with 98% accuracy and redesigned customer journeys to boost retention by 15%.

Salesperson at MultiChoice Group

January 1, 2015 - January 1, 2017

Created persuasive visual sales aids and demonstrations contributing to 1,200+ new subscriptions and decoder upgrades annually. Used visual storytelling to educate customers on pay TV benefits, achieving customer satisfaction scores above 90%. Managed end-to-end customer lifecycle design and post-sale support materials.