I am a results-driven sales professional with over 10 years of experience in B2C & B2B sales, client relationship management, and consultative selling. I am currently transitioning into the Tech Sales and SaaS industry, leveraging expertise in pipeline management, client acquisition, and cross-functional collaboration to achieve strategic goals. I thrive in dynamic markets, value proactive communication, and am eager to bring my client-focused approach to a tech-enabled environment with a strong emphasis on growth and long-term partnerships.

Chrisvian Dianly Makasihi

I am a results-driven sales professional with over 10 years of experience in B2C & B2B sales, client relationship management, and consultative selling. I am currently transitioning into the Tech Sales and SaaS industry, leveraging expertise in pipeline management, client acquisition, and cross-functional collaboration to achieve strategic goals. I thrive in dynamic markets, value proactive communication, and am eager to bring my client-focused approach to a tech-enabled environment with a strong emphasis on growth and long-term partnerships.

Available to hire

I am a results-driven sales professional with over 10 years of experience in B2C & B2B sales, client relationship management, and consultative selling. I am currently transitioning into the Tech Sales and SaaS industry, leveraging expertise in pipeline management, client acquisition, and cross-functional collaboration to achieve strategic goals.

I thrive in dynamic markets, value proactive communication, and am eager to bring my client-focused approach to a tech-enabled environment with a strong emphasis on growth and long-term partnerships.

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Work Experience

Stall Operator at Traditional Market Grocer (Self-Employed)
January 1, 2025 - Present
Managed daily operations of a traditional market grocery stall, including product sourcing, stocking, pricing, and customer service. Maintained inventory accuracy, ensured product freshness, and coordinated purchases with multiple suppliers. Delivered friendly, efficient service while handling customer inquiries and providing product recommendations. Oversaw cash handling, recorded daily sales, and monitored revenue and expenses. Maintained stall cleanliness, organization, and compliance with market regulations for smooth business operations.
Sales Executive at PT Trimitra Sejahtera Mobilindo (Authorized Suzuki Dealer)
July 1, 2019 - December 1, 2024
Led B2B client acquisition, increasing fleet sales pipeline by 25% in six months. Generated B2B and retail leads using CRM-driven prospecting and market mapping, expanding client base by 35%. Applied consultative sales techniques to tailor solutions to business needs, achieving consistent sales targets and improving client retention by 20%. Monitored sales metrics and conducted post-sale follow-ups, resulting in repeat purchase growth. Strengthened customer trust through proactive communication and after-sales support. Demonstrated adaptability and persistence in achieving quarterly goals within competitive markets.
Sales Executive at PT Pusaka Motor Utama (Authorized Suzuki Dealer)
May 1, 2018 - June 1, 2019
Negotiated and closed B2B fleet sales deals with SME clients, maintaining 90% customer satisfaction rate. Applied pipeline management and CRM reporting to forecast monthly sales and track conversion progress. Supported corporate clients with tailored after-sales solutions to ensure long-term satisfaction. Collaborated with the marketing team to execute digital lead-generation campaigns.
Sales Executive at PT Citra Asri Buana (Authorized Suzuki Dealer)
March 1, 2013 - April 2, 2018
Developed and maintained relationships with key accounts, achieving an average of 115% of annual targets. Implemented product demonstrations and consultative sales approaches, helping clients select suitable solutions. Improved closing rates through follow-up strategies and needs-based proposals. Partnered with internal teams to optimize order processing and delivery timelines.
Customer Support at PT Asaba Computer Center
February 1, 2010 - February 1, 2013
Monitored client servers in the Netherlands to ensure smooth system operation. Answered calls from international clients after office hours and provided basic technical support. Reported daily activities and incidents to help the technical team solve issues faster. Worked with European teams to keep systems running and meet service goals.
Editor at Kompas Gramedia
March 1, 2009 - February 28, 2010
Overseeing and strictly editing translated text into Indonesian to ensure dialogues are natural, humorous, and consistent with the characters, while remaining faithful to the original plot. Developing and editing supplementary local content to enhance the magazine's appeal in the local market. Ensuring all text, translations, and local content are free from grammatical and spelling errors, and use consistent character terminology. Collaborating with the design team to manage the comic layout, ensuring print quality, and cover suitability. Managing the strict magazine production schedule and the archive of published stories.

Education

Bachelor of Arts (BA), English Linguistics at Indonesian Christian University
January 1, 2005 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Manufacturing, Media & Entertainment, Education, Professional Services