I’m Penny Pauletich, a systems navigator with 11 years of experience in data entry and medical records management within the healthcare sector. I prioritize HIPAA compliance and data accuracy, develop standardized documentation templates to streamline patient information processing, and collaborate with clinicians to resolve discrepancies and missing information. I’m comfortable delivering remote support and mentoring teammates to improve efficiency and accuracy. Beyond healthcare, I freelance as a film editor, collaborating with directors and production teams to craft cohesive narratives from raw footage. I thrive under tight deadlines, enjoy turning complex material into accessible stories, and am adept at coordinating with multiple stakeholders to keep projects moving forward, regardless of location.

Penny Pauletich

I’m Penny Pauletich, a systems navigator with 11 years of experience in data entry and medical records management within the healthcare sector. I prioritize HIPAA compliance and data accuracy, develop standardized documentation templates to streamline patient information processing, and collaborate with clinicians to resolve discrepancies and missing information. I’m comfortable delivering remote support and mentoring teammates to improve efficiency and accuracy. Beyond healthcare, I freelance as a film editor, collaborating with directors and production teams to craft cohesive narratives from raw footage. I thrive under tight deadlines, enjoy turning complex material into accessible stories, and am adept at coordinating with multiple stakeholders to keep projects moving forward, regardless of location.

Available to hire

I’m Penny Pauletich, a systems navigator with 11 years of experience in data entry and medical records management within the healthcare sector. I prioritize HIPAA compliance and data accuracy, develop standardized documentation templates to streamline patient information processing, and collaborate with clinicians to resolve discrepancies and missing information. I’m comfortable delivering remote support and mentoring teammates to improve efficiency and accuracy.

Beyond healthcare, I freelance as a film editor, collaborating with directors and production teams to craft cohesive narratives from raw footage. I thrive under tight deadlines, enjoy turning complex material into accessible stories, and am adept at coordinating with multiple stakeholders to keep projects moving forward, regardless of location.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Systems Navigator at Northern Lights Health
January 1, 2022 - Present
Entered patient information, medical records, and billing codes into the electronic health record (EHR) system; ensured HIPAA compliance and confidentiality; collaborated with healthcare providers to resolve discrepancies or missing information; developed standardized documentation templates to improve efficiency and accuracy; supported colleagues during peak periods.
Film Editor at Freelance
January 1, 2019 - Present
Edited and assembled raw footage into cohesive narratives with seamless transitions and strong continuity. Collaborated closely with directors, producers, and cinematographers to realize their vision. Managed multiple projects concurrently while meeting strict deadlines and paying meticulous attention to detail.
Shift Lead at Alamo Drafthouse Cinema
April 1, 2022 - October 1, 2025
Coordinated with kitchen staff to ensure timely delivery of orders and minimize guest wait times. Trained staff on proper food handling procedures to maintain health code compliance. Resolved customer complaints promptly to ensure a positive dining experience.
Adjunct Professor at Institute of Production and Recording
August 1, 2019 - April 1, 2022
Managed classroom behavior and fostered a positive learning environment in the absence of regular teachers. Encouraged active participation through group activities and hands-on learning. Administered tests, quizzes, and assignments according to guidelines.
Outreach Transport Driver at Animal Humane Society
April 1, 2017 - December 1, 2018
Maintained a clean and sanitary living environment for animals; monitored behavior and reported concerns to supervisors or veterinary staff during transport of thousands of animals for spay/neuter services. Documented accurate pick-up and drop-off records to ensure efficient scheduling and timely arrivals.
Adoption Service Specialist at Animal Humane Society
June 1, 2015 - July 1, 2018
Educated visitors about animal welfare, provided excellent customer service, and assisted with medical procedures such as vaccinations, wound care, and sample collection under veterinary guidance. Facilitated successful adoptions and contributed to finding homes for over a thousand animals.
Call Center Representative at Toys"R"Us
December 1, 2010 - December 1, 2017
Provided exceptional customer service, addressed inquiries, resolved complaints, and offered product information. Consistently met or exceeded performance metrics and was recognized as a top performer for sales conversions during upselling opportunities.
Lead Waiter at Marcus Theatres
January 1, 2014 - December 1, 2015
Led a team of twenty waitstaff, guided smooth operations during high-volume shifts, and collaborated with kitchen staff to deliver timely orders. Resolved guest concerns promptly to ensure a positive dining experience.

Education

Associate's degree in Criminal Justice at University of Phoenix-Online Campus
December 1, 2025 - December 8, 2025
Bachelor's Degree in Digital Film and Media Production at The Institute of Production and Recording
December 1, 2016 - December 1, 2018

Qualifications

CPR Certification
January 11, 2030 - December 8, 2025
Driver's License
January 11, 2030 - December 8, 2025
First Aid Certification
January 11, 2030 - December 8, 2025
Adobe Certified Expert
January 11, 2030 - December 8, 2025
988 Crisis Text Line
December 1, 2024 - December 8, 2025

Industry Experience

Healthcare, Media & Entertainment, Education, Non-Profit Organization, Retail, Travel & Hospitality, Transportation & Logistics