Hi, I'm Rakhee Gupta, a results-driven QA Analyst with over 10 years of experience in software quality assurance across banking, insurance, utilities, and technology. I excel at reviewing requirements, crafting test strategies, writing detailed test plans and cases, performing functional and non-functional testing, and driving automated testing with Selenium, Java, and HP ALM/ALM. I’m passionate about accessibility testing and delivering high-quality solutions that meet business needs while aligning with Agile and Waterfall processes. I thrive in cross-functional teams, communicate clearly with stakeholders, maintain rigorous defect tracking, and contribute to process improvements to ensure timely, release-ready software. I enjoy mentoring teammates and exploring innovative QA practices to prevent issues before they reach production.

Rakhee Gupta

Hi, I'm Rakhee Gupta, a results-driven QA Analyst with over 10 years of experience in software quality assurance across banking, insurance, utilities, and technology. I excel at reviewing requirements, crafting test strategies, writing detailed test plans and cases, performing functional and non-functional testing, and driving automated testing with Selenium, Java, and HP ALM/ALM. I’m passionate about accessibility testing and delivering high-quality solutions that meet business needs while aligning with Agile and Waterfall processes. I thrive in cross-functional teams, communicate clearly with stakeholders, maintain rigorous defect tracking, and contribute to process improvements to ensure timely, release-ready software. I enjoy mentoring teammates and exploring innovative QA practices to prevent issues before they reach production.

Available to hire

Hi, I’m Rakhee Gupta, a results-driven QA Analyst with over 10 years of experience in software quality assurance across banking, insurance, utilities, and technology. I excel at reviewing requirements, crafting test strategies, writing detailed test plans and cases, performing functional and non-functional testing, and driving automated testing with Selenium, Java, and HP ALM/ALM. I’m passionate about accessibility testing and delivering high-quality solutions that meet business needs while aligning with Agile and Waterfall processes.

I thrive in cross-functional teams, communicate clearly with stakeholders, maintain rigorous defect tracking, and contribute to process improvements to ensure timely, release-ready software. I enjoy mentoring teammates and exploring innovative QA practices to prevent issues before they reach production.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Advanced

Work Experience

QA Analyst at CIBC
July 1, 2024 - November 1, 2025
Test upgraded PEGA infinity cloud version; manual test cases in HP ALM; regression using Selenium WebDriver; automation scripts; defect tracking in ALM; daily/weekly status reports; standups.
QA Analyst at WSIB
July 1, 2023 - May 1, 2024
Test EAU Employer Accounts Upgrade on Guidewire Cloud; integration, functional and regression testing of Billing Center, Policy Center and Contact Manager; manual tests in HP ALM; automation in Selenium; backend SQL validation.
QA Analyst at CIBC Bank
November 1, 2022 - June 1, 2023
Owned SIT, created test scripts, updated TRM, identified gaps, prepared UAT plan; automated regression tests with UFT; data setup with offshore team; HP ALM audits.
QA Analyst at CIBC Bank
October 1, 2020 - November 1, 2022
Tested IWS (Integrated Wire Systems); SIT with Tandem; regression automation with UFT; introduced test plan, defect tracking, data tests.
QA Analyst at Enbridge Gas
November 1, 2018 - September 1, 2020
Functional testing for iViewer upgrade; documented test plans, created test cases; led defect triage; coordinated UAT test data and environments.
Freelance QA Tester at Applause (uTest)
April 1, 2018 - August 1, 2018
Exploratory and scripted functional and regression testing on CIBC Mobile app; documented bugs with reproduction steps and severity.
Jr Quality Analyst (Co-op) at Eyelit Inc.
January 1, 2018 - March 1, 2018
Test MES web app: created/executed functional and regression tests; logged accessibility defects per WCAG 2.0; cross-browser testing with NVDA/JAWS.
Jr Quality Analyst (Co-op) at SolutionInc.
April 1, 2016 - June 1, 2016
Test web portal for support team; created Selenium IDE scripts; defect reporting in Bugzilla; basic automation.
Quality Analyst at GE Money Servicing Ltd.
November 1, 2006 - January 1, 2008
Test GE Money Credit Status application; prepared/executed test cases; defect reporting and follow-up; contributed to QA process with test management tools.
Quality Analyst at Hutch India Limited
July 1, 2003 - October 1, 2006
Test IVR and CRM functionalities; verify IVR flows, verify CRM integration with BSS; reported defects in QC.

Education

Bachelor of Computer Applications at Osmania University, India
January 11, 2030 - December 8, 2025

Qualifications

ISTQB Certified Tester Foundation Level
January 11, 2030 - December 8, 2025
ASTQB Tester Foundation Level
January 11, 2030 - December 8, 2025
SAFe Scaled Agile Certification PSM 1 (Professional Scrum Master)
January 11, 2030 - December 8, 2025
PSPO 1 (Professional Scrum Product Owner)
January 11, 2030 - December 8, 2025
Accessibility training as per AODA
January 11, 2030 - December 8, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate

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