My name is Bernhard. Originally from the Netherlands and now based in Málaga. In my free time I enjoy playing volleyball (beach and indoor), visiting new places, having a drink with friends, surfing, or watching series/movies. With 14 years of experience in IT across a variety of roles, I’ve developed a strong understanding of software, systems, and processes. I am driven by the desire to understand how things work, and find (tech-based) improvements that improve efficiency and quality. In the workplace, I am a team-oriented person who values collaboration and knowledge sharing, and I enjoy learning from others and contributing to a positive, productive environment. I am motivated to return to a QA role, work with the latest QA tooling, and make a difference for Twine.

Bernhard Heije

My name is Bernhard. Originally from the Netherlands and now based in Málaga. In my free time I enjoy playing volleyball (beach and indoor), visiting new places, having a drink with friends, surfing, or watching series/movies. With 14 years of experience in IT across a variety of roles, I’ve developed a strong understanding of software, systems, and processes. I am driven by the desire to understand how things work, and find (tech-based) improvements that improve efficiency and quality. In the workplace, I am a team-oriented person who values collaboration and knowledge sharing, and I enjoy learning from others and contributing to a positive, productive environment. I am motivated to return to a QA role, work with the latest QA tooling, and make a difference for Twine.

Available to hire

My name is Bernhard. Originally from the Netherlands and now based in Málaga. In my free time I enjoy playing volleyball (beach and indoor), visiting new places, having a drink with friends, surfing, or watching series/movies. With 14 years of experience in IT across a variety of roles, I’ve developed a strong understanding of software, systems, and processes. I am driven by the desire to understand how things work, and find (tech-based) improvements that improve efficiency and quality.

In the workplace, I am a team-oriented person who values collaboration and knowledge sharing, and I enjoy learning from others and contributing to a positive, productive environment. I am motivated to return to a QA role, work with the latest QA tooling, and make a difference for Twine.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Dutch
Fluent
English
Fluent
Spanish; Castilian
Beginner

Work Experience

IT Engineer at Yucat
February 1, 2011 - June 30, 2022
All-round IT/QA involvement in a Scrum team, including manual and automated testing across mobile, web, desktop, and Web APIs; software deployment; server and infrastructure maintenance; customer and technical support; some development work; data/statistics retrieval and analysis; IT consultancy for clients.
IT Engineer at Derivco
November 1, 2022 - July 31, 2025
Technical support engineer in iGaming, troubleshooting casino integrations and game issues, escalating to development teams when needed; created and maintained system monitoring, documented processes, and improved support procedures. Led a PowerShell module integrating Web APIs with the ticketing system to partially automate support calls. Delivered a two-week training program in India for an external support team.
Technical Support Engineer at Derivco
November 1, 2022 - July 1, 2025
Troubleshoot casino integration or game issues; escalate to development teams when needed; create and maintain system monitoring; document processes; contributed to automating support workflows using PowerShell and SQL; tested Web APIs relied on by modules; delivered a two-week training program in India for an external support team.

Education

Bachelor Computer Science at HAN University of Applied Sciences (Hogeschool Arnhem Nijmegen)
January 11, 2030 - February 1, 2011
Bachelor Computer Science at Hogeschool Arnhem Nijmegen (HAN)
January 11, 2030 - February 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Software & Internet, Media & Entertainment, Professional Services