I am an innovative and results-driven instructional designer with a passion for creating meaningful, engaging learning experiences that drive behavior change and measurable outcomes. I blend creativity with strategic thinking, and bring a detail-oriented approach to developing modern, accessible solutions across digital platforms and physical spaces. With a health and wellness background, I thrive in mission-driven environments and am energized by opportunities that invite creativity, storytelling, and visual design. I specialize in building dynamic training experiences using tools like Articulate Storyline and Rise, LMS platforms, and the Adobe Creative Cloud to deliver visually compelling assets and measurable outcomes.

Rachel Belgum

I am an innovative and results-driven instructional designer with a passion for creating meaningful, engaging learning experiences that drive behavior change and measurable outcomes. I blend creativity with strategic thinking, and bring a detail-oriented approach to developing modern, accessible solutions across digital platforms and physical spaces. With a health and wellness background, I thrive in mission-driven environments and am energized by opportunities that invite creativity, storytelling, and visual design. I specialize in building dynamic training experiences using tools like Articulate Storyline and Rise, LMS platforms, and the Adobe Creative Cloud to deliver visually compelling assets and measurable outcomes.

Available to hire

I am an innovative and results-driven instructional designer with a passion for creating meaningful, engaging learning experiences that drive behavior change and measurable outcomes. I blend creativity with strategic thinking, and bring a detail-oriented approach to developing modern, accessible solutions across digital platforms and physical spaces.

With a health and wellness background, I thrive in mission-driven environments and am energized by opportunities that invite creativity, storytelling, and visual design. I specialize in building dynamic training experiences using tools like Articulate Storyline and Rise, LMS platforms, and the Adobe Creative Cloud to deliver visually compelling assets and measurable outcomes.

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Language

English
Fluent

Work Experience

Instructional Designer at Massage Envy
January 1, 2021 - Present
Craft high-impact training experiences for in-person and virtual platforms, collaborating with diverse teams to create engaging modules, walkthroughs, and visually compelling training assets. Pushing the boundaries of instructional design with interactive elements, gamification, and immersive experiences to transform training into dynamic learning journeys. Led an AI voice library initiative that reduced costs and accelerated production of audio resources.
Enablement & Training Specialist at Mindbody
January 1, 2018 - January 1, 2021
Delivered product training and created technical e-learning curricula and courses. Regularly updated training resources for continuous learning across tools including Articulate Storyline, Camtasia, PowerPoint, and Adobe Creative Cloud. Organized live and virtual trainings for adult learners to improve performance. Collaborated with subject matter experts and stakeholders to align training with business goals.
Senior Customer Support Specialist/ Technical Case Manager at Booker
January 1, 2016 - January 1, 2018
Delivered expert customer support on a broad range of technical topics, implemented best practices to minimize errors, led and motivated customer support teams, and achieved strong customer outcomes. Promoted to technical case manager for outstanding service and communication.

Education

Bachelor of Arts in Psychology at Arizona State University
January 11, 2030 - December 8, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Professional Services, Media & Entertainment