Available to hire
Hi, I’m Mike Gilmour, a Senior QA Leader with 20+ years of experience guiding global testing teams. I specialize in building automation frameworks, defining enterprise QA strategies, and driving large-scale QA transformations that reduce release risk and improve product quality. I love collaborating with Engineering, Product, and DevOps to deliver reliable software.
I’ve led QA teams across multiple continents, scaled operations from the ground up, and integrated automation into CI/CD pipelines. I’m passionate about designing sustainable QA processes, establishing meaningful metrics, and mentoring teams to grow their skills and ownership.
Skills
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Work Experience
Manager, Software Quality Assurance at Bic
November 1, 2023 - PresentLead and mentor QA staff (local and remote); implement Playwright automation framework and CI/CD integration; establish end-to-end QA processes aligned with Agile release schedules; develop regression strategy, governance, metrics, and release readiness; drive defect triage and UAT with clients.
Director, Software Quality Assurance at Recollective
March 1, 2022 - August 31, 2023Built QA department from the ground up, including staffing, process design, and tooling strategy; introduced full QA lifecycle, automation pipelines, and release validation; managed global QA resources and implemented Agile testing methodologies; integrated automation into CI/CD and standardized QA metrics.
Principal Quality Analyst at Macadamian
December 1, 2018 - March 31, 2022Managed multinational QA teams; implemented automation frameworks and enterprise QA processes across multiple product lines; directed release testing, regression planning, and compatibility validation in virtualized environments; partnered with Product and Engineering to refine requirements and demonstrated sprint progress to clients; led Agile process adoption.
Manager, Quality Assurance at J2 Global
June 1, 2018 - October 31, 2018Directed QA team; established Selenium-based automation and CI/CD-ready QA workflows; managed regression suites, test strategies, and testing environments using VMware; oversaw defect lifecycle, requirements management, and Agile sprint processes; ensured quality governance across design reviews and release governance.
Team Lead, Quality Assurance at Sciemetric
August 1, 2016 - June 30, 2018Managed QA team; implemented end-to-end QA processes and automation; led Agile QA adoption; oversaw testing environments and configuration management; reduced defects through improved QA workflows and release testing.
Manager, Quality Assurance at InGenius Software
September 1, 2015 - August 31, 2016Built full automation framework from tool selection through implementation; created QA governance models, regression suites, and release testing processes; managed defect lifecycle, Agile release cycles, and cross-team collaboration with Engineering.
Education
Associate’s Degree, Software Development at Mican Business College
January 11, 2030 - December 8, 2025Qualifications
ITIL Fundamentals
January 11, 2030 - December 8, 2025ISO 9001:2008 Internal Audit
January 11, 2030 - December 8, 2025Java Basics
January 11, 2030 - December 8, 2025Agile Development
January 11, 2030 - December 8, 2025Visual Basic 6.0
January 11, 2030 - December 8, 2025Industry Experience
Software & Internet, Professional Services
Skills
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