Muzamal Azam

Technical Product Owner - Web, Mobile & Output at Avaloq

Managed Web, Mobile, and Output services, ensuring consistent delivery and integration across digital banking and wealth management platforms by coordinating business, infrastructure, and client requirements through Jira and Confluence. Defined modular solution blueprints, go-to-market materials, and service catalog entries to support internal workshops and client-facing presentations during transition and transformation phases. Standardized global delivery baselines and automated configuration patterns, reducing implementation time by ~25% and lowering per-project costs by up to CHF 70,000 through reusable delivery models. Collaborated with stakeholders across technology, business, and compliance to maintain readiness for multi-entity programs, ensuring releases met regulatory standards and client SLAs.

Technical Project Manager at Avaloq

Led delivery of Avaloq Core Platform upgrades for SaaS banking clients in Switzerland and Liechtenstein, coordinating project scope, budgets, and vendor activities to ensure alignment with client objectives and compliance requirements. Managed delivery across multiple technical domains (Avaloq Core, infrastructure, and integrated solutions), ensuring system stability and smooth transitions during release cycles. Directed project teams of up to 30 members using structured planning and progress tracking, resulting in over ten successful client go-lives within defined scope and schedule. Monitored risk and dependency management through proactive escalation and cross-team coordination, maintaining service continuity and reducing post-implementation incidents.

Software Engineer at Avaloq

Developed backend services and RESTful APIs using Java and Spring Boot, and implemented user interfaces in Angular for digital and wealth management clients. Supported the deployment of web banking systems on Kubernetes and OpenShift environments, ensuring performance and secure operations under IAM and WAF policies. Conducted code reviews, optimized application modules, and implemented reusable components to improve maintainability and development efficiency across multiple projects. Mentored junior developers on secure coding standards and authentication workflows, improving team delivery quality and reducing post-release issues.

Business Analyst at MAC Solutions SA

Translated business and user requirements from private banking clients into functional specifications and user interface definitions for Avaloq's digital banking platform. Collaborated with UX designers, developers, and business stakeholders to refine product backlogs, manage priorities, and track progress in Jira and Confluence. Supported migration from monolithic to microservices architecture by coordinating API contracts, integration flows, and dependency alignment across systems. Documented project outcomes and maintained traceable requirement records to ensure compliance with internal quality and audit standards.