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I am a creative and organised professional with experience in administration, marketing, and client engagement across healthcare, corporate, and community settings.\n\nIn my recent roles I have focused on website development, content creation, conference communications, and event promotion, driving growth in engagement and brand presence.…

Rachel Ray

Web Developer, Content Creator, Digital Marketer, +6

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I am a creative and organised professional with experience in administration, marketing, and client engagement across healthcare, corporate, and community settings.\n\nIn my recent roles I have focused on website development, content creation, conference communications, and event promotion, driving growth in engagement and brand presence.…

Available to hire

I am a creative and organised professional with experience in administration, marketing, and client engagement across healthcare, corporate, and community settings.\n\nIn my recent roles I have focused on website development, content creation, conference communications, and event promotion, driving growth in engagement and brand presence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Digital Literacy & Client Coordinator at SeeWay Australia

April 1, 2025 - September 1, 2025

First point of contact for clients, managing all calls and emails. Designed and delivered digital literacy training for adults with low vision. Managed client referrals and liaised with health partners (OnPysch, Good Things Foundation, Guide Dogs). Maintained client records in HubSpot, tracked program participation, and supported digital workshops. Edited and maintained website content (Sanity) and utilised MailChimp, Asana, Zoom, Eventbrite, Typeform, and Google Analytics to support program delivery, engagement, and communications. Attended workshop events to promote SeeWay and engage with the community.

Marketing and Operations at J Steel Australasia

January 1, 2025 - March 1, 2025

Managed social media content for LinkedIn and Facebook, published blogs on the company website. Improved LinkedIn engagement to 2.63%, with reactions up 144% and shares up 300% through targeted posts. Assisted with website development and ensured brand consistency across marketing materials. Coordinated conference communications (booth design, panels, promotional materials) and managed brochures, banners, and event collateral. Liaised with suppliers, supported delivery reports and weekly sales meetings, and handled inquiries, purchase orders, and ITRs to smooth workflow.

Referral Support Service Administrator at NHS Surrey Heartlands ICS

October 1, 2018 - September 1, 2024

Processed an average of 80 referrals daily from GP surgeries and healthcare professionals, ensuring accuracy and timeliness while collaborating with clinical staff. Managed bookings for patients referred under the Urgent Suspected Cancer pathway. Answered queries from patients and GP surgeries regarding referrals and services. Processed data securely using electronic record systems. Trained and mentored 20+ junior staff, improving onboarding and productivity. Attended Personal Effectiveness courses to develop skills such as Managing Challenging Conversations and Assertiveness at Work.

Front of House Staff at Surrey Downs Golf Club ORIDA

August 1, 2017 - February 1, 2018

Greeted and served customers, ensuring high-quality experiences at the bar, café, and restaurant. Ran food and drink from the kitchen and bar. Maintained cleanliness and set tables. Supported events, including weddings, delivering strong customer service.