Available to hire
Hi, I’m Xiao Jun Cheng, a Learning Experience Designer and LMS Specialist with 5+ years of experience designing and implementing eLearning, blended, and instructor-led programs for K–12, post-secondary, and professional learners. I focus on accessibility, stakeholder collaboration, and data-driven decision-making to enhance learner engagement and support organizational performance.
I enjoy collaborating with subject-matter experts, exploring new L&D technologies, and crafting scalable learning assets that drive measurable performance improvements.
Experience Level
Language
English
Fluent
Work Experience
Learning Experience Designer at Doane Grant Thornton LLP
November 1, 2025 - PresentDesign visually compelling digital and instructor-led learning solutions; collaborate with SMEs and business leaders to analyze needs, recommend solutions, and build scalable learning assets; apply adult learning principles, accessibility standards, and modern authoring tools for high-impact experiences; manage timelines, stakeholder expectations, and project scopes across concurrent learning initiatives; maintain knowledge of industry trends and emerging L&D technologies to inform design decisions.
LMS Coordinator at College of Immigration and Citizenship Consultant
April 1, 2024 - November 1, 2025Manage online courses and assessments; implement learning objects to enhance delivery; coordinate integration of third-party tools and maintain LMS updates, security patches, and bug fixes; analyze user activity and learning analytics to support data-driven improvements; conduct regular reviews of educational components to ensure accessibility and quality; collaborate with committees and stakeholders on training initiatives.
Learning Experience Designer (Practicum) at York University School of Continuing Studies
January 1, 2025 - July 1, 2025Developed a self-directed preparatory module in the Dispute Resolution Program using Articulate 360; designed accessible content leveraging York University resources; partnered with SMEs to ensure accuracy and integrated multimedia/interactive elements to improve retention.
Lead LMS Developer at Oxford College of Arts, Business and Technology
August 1, 2023 - February 1, 2024Supervised LMS team, mentoring staff and fostering cross-department collaboration; designed and launched 50+ Canvas course templates, streamlining delivery for 3,000+ learners; partnered with 15+ SMEs to create AODA-compliant learning materials; reduced LMS support tickets by 40%; conducted analytics reviews and oversaw tool integrations to optimize learning outcomes; trained 50+ faculty/staff on LMS tools, SCORM objects, and Gradebook setup, improving onboarding satisfaction.
Academic Administrator at Oxford College of Arts, Business and Technology
May 1, 2023 - August 1, 2023Analytical and administrative support for LMS initiatives; analytics reviews and training for staff; oversaw tool integrations to enhance learner engagement.
Education
Master of Education in Studies in Teaching and Learning at University of Ottawa
January 11, 2030 - December 9, 2025Certificate in Learning Experience Design at York University
January 1, 2025 - July 1, 2025Bachelor of Arts in Educational Technology at Ontario Tech University
September 1, 2021 - December 1, 2024Diploma in Early Childhood Education at Centennial College
September 1, 2019 - April 1, 2021Qualifications
Certificate in Learning Experience Design
January 1, 2025 - July 1, 2025Industry Experience
Education, Professional Services, Software & Internet, Media & Entertainment
Experience Level
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