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I am a Senior Learning Experience Designer who creates engaging, effective training solutions aligned with business goals and improves learner performance. I leverage storytelling, gamification, and scenario-based learning to boost engagement across a wide range of topics, with a strong emphasis on soft-skills and practical application. I collaborate with subject matter experts and stakeholders using ADDIE, Agile, and Accelerated Learning methodologies, and I continuously explore new tools and approaches to enhance learning outcomes. Over the years I have partnered with clients including IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, the University of Illinois, Accenture, and Northern Trust to deliver scalable, high-impact programs. I stay current with industry trends and emerging technologies to elevate training design and development, including the use of AI to streamline production and improve effectiveness.…I am a Senior Learning Experience Designer who creates engaging, effective training solutions aligned with business goals and improves learner performance. I leverage storytelling, gamification, and scenario-based learning to boost engagement across a wide range of topics, with a strong emphasis on soft-skills and practical application. I collaborate with subject matter experts and stakeholders using ADDIE, Agile, and Accelerated Learning methodologies, and I continuously explore new tools and approaches to enhance learning outcomes. Over the years I have partnered with clients including IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, the University of Illinois, Accenture, and Northern Trust to deliver scalable, high-impact programs. I stay current with industry trends and emerging technologies to elevate training design and development, including the use of AI to streamline production and improve effectiveness.

Kathleen A. York

Instructional Designer, Content Designer, Content Creator

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I am a Senior Learning Experience Designer who creates engaging, effective training solutions aligned with business goals and improves learner performance. I leverage storytelling, gamification, and scenario-based learning to boost engagement across a wide range of topics, with a strong emphasis on soft-skills and practical application. I collaborate with subject matter experts and stakeholders using ADDIE, Agile, and Accelerated Learning methodologies, and I continuously explore new tools and approaches to enhance learning outcomes. Over the years I have partnered with clients including IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, the University of Illinois, Accenture, and Northern Trust to deliver scalable, high-impact programs. I stay current with industry trends and emerging technologies to elevate training design and development, including the use of AI to streamline production and improve effectiveness.…I am a Senior Learning Experience Designer who creates engaging, effective training solutions aligned with business goals and improves learner performance. I leverage storytelling, gamification, and scenario-based learning to boost engagement across a wide range of topics, with a strong emphasis on soft-skills and practical application. I collaborate with subject matter experts and stakeholders using ADDIE, Agile, and Accelerated Learning methodologies, and I continuously explore new tools and approaches to enhance learning outcomes. Over the years I have partnered with clients including IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, the University of Illinois, Accenture, and Northern Trust to deliver scalable, high-impact programs. I stay current with industry trends and emerging technologies to elevate training design and development, including the use of AI to streamline production and improve effectiveness.

Available to hire

I am a Senior Learning Experience Designer who creates engaging, effective training solutions aligned with business goals and improves learner performance. I leverage storytelling, gamification, and scenario-based learning to boost engagement across a wide range of topics, with a strong emphasis on soft-skills and practical application. I collaborate with subject matter experts and stakeholders using ADDIE, Agile, and Accelerated Learning methodologies, and I continuously explore new tools and approaches to enhance learning outcomes.

Over the years I have partnered with clients including IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, the University of Illinois, Accenture, and Northern Trust to deliver scalable, high-impact programs. I stay current with industry trends and emerging technologies to elevate training design and development, including the use of AI to streamline production and improve effectiveness.

Skills

Articulate Storyline

Corporate Video

Experience Level

Articulate Storyline

Expert

Corporate Video

Beginner

Language

English

Fluent

Work Experience

Instructional/Learning Designer, Consultant at The House of York

January 1, 2005 - Present

Independent Instructional Designer since 2005 designing and developing ILT, VILT, self-paced and e-learning curricula, educational video scripts, and training programs. Clients included IBM, BMO Harris Bank, Easter Seals, Luxottica Retail, Sears, Walgreens, University of Illinois, Accenture, and Northern Trust. Topics covered included sales, customer service, cryptocurrency, call center coaching, customer training, banking systems training, product knowledge, and workplace accommodations. Responsibilities encompassed needs analysis, content development, outline/design, storyboard/script creation, and collaboration with SMEs, graphics, and developers to deploy training to diverse audiences.