Available to hire
Hi, I’m Victor Arigbe. I’m a Project Manager, Business Analyst, and Scrum Master with 7+ years of delivering enterprise initiatives across ecommerce, healthcare/med-device, and telecom. I thrive in Agile, SAFe, and hybrid execution, translating complex problems into clear roadmaps, measurable outcomes, and collaborative solutions.
I excel in stakeholder management, dependency and risk control, vendor governance, and data-driven reporting. I leverage Jira, Power BI, and ServiceNow to drive on-time delivery, quality, and cost efficiency, while ensuring compliance in regulated domains. I’m passionate about building high-performing teams and delivering sustainable value across diverse industries.
Skills
Language
English
Fluent
Work Experience
Senior Project Manager / Scrum Master at Shopify
July 1, 2025 - PresentLed enterprise checkout & payments modernization (program budget $2.2M) using SAFe across 3 Agile squads (eng, QA, security, data); implemented PI Planning, Scrum of Scrums, and Dependency Boards in Jira/Confluence, improving on-time releases from 72% to 91% and reducing cross-team blockers by 35%. Partnered with Product to translate outcomes into epics, user stories, acceptance criteria; instituted DoR/DoD and definition of value, which lifted sprint throughput 18% and cut defect leakage by 22% using Xray dashboards. Built Power BI executive scorecards (velocity, burndown, escaped defects, cycle time, release burndown) using Jira API data, enabling accurate predictability forecasting and improving capacity planning by 20%. Drove risk/issue governance with quantified impact (CPI/SPI), change control, and RAID rigor; negotiated vendor SOWs and SLAs, producing 12% cost avoidance while maintaining PCI and security gates. Orchestrated end-to-end UAT and staged feature flags/experiments via
Business Analyst / Agile Project Lead (Med-Device/Health IT) at OrganOx
July 1, 2022 - November 1, 2024Led requirements elicitation for ERP–QMS–clinical data integration supporting transplant workflows; produced BRD/FRD, BPMN processes, and data dictionaries aligning with ISO 13485, HIPAA, and GDPR, cutting manual reconciliation 40%. Designed end-to-end traceability (user story ↔ test case ↔ requirement ↔ risk) in Jira/Xray; implemented risk registers and FMEA that improved audit readiness and reduced CAPAs by 25%. Coordinated API interface specifications (HL7/FHIR-style payload mapping) with vendors; implemented data validation controls in ETL pipelines, improving data quality >98% in regulatory reports. Defined UAT plans, test scenarios, and acceptance gates for ERP (inventory, device history record), shortening UAT cycle by 15% and improving first-pass acceptance. Built Power BI dashboards (batch genealogy, lot traceability, nonconformances, lead times) from ERP/CSV sources to support Management Review KPIs and NC/CAPA monitoring. Facilitated backlog refinement, roadmap/PI
Business Analyst / Agile Project Lead at OrganOx
July 1, 2022 - November 1, 2024Led requirements elicitation for ERP – QMS – clinical data integration supporting transplant workflows; produced BRD/FRD, BPMN processes, and data dictionaries aligning with ISO 13485, HIPAA, and GDPR, cutting manual reconciliation 40%. Designed end-to-end traceability (user story ↔ test case ↔ requirement ↔ risk) in Jira/Xray; implemented risk registers and FMEA that improved audit readiness and reduced CAPAs by 25%. Coordinated API interface specifications (HL7/FHIR-style payload mapping) with vendors; implemented data validation controls in ETL pipelines, improving data quality >98% in regulatory reports. Defined UAT plans, test scenarios, and acceptance gates for ERP (inventory, device history record), shortening UAT cycle by 15% and improving first-pass acceptance. Built Power BI dashboards (batch genealogy, lot traceability, nonconformances, lead times) from ERP/CSV sources to support Management Review KPIs and NC/CAPA monitoring. Facilitated backlog refinement, roadmap
Project Coordinator / Junior Project Manager at Cell C
January 1, 2018 - December 1, 2019Supported billing platform upgrades and network rollout projects across regions; maintained integrated schedules in MS Project, critical path, and milestone burnups, raising schedule fidelity and aiding executive steering. Managed RAID logs, change requests, and stakeholder communications; established weekly status in Confluence with standardized RAG criteria, improving transparency and executive decision turnaround 25%. Facilitated requirements workshops with Billing/Finance/Call-Center; documented use cases, interface control docs, and reporting specs (AR, dunning, usage), reducing downstream rework by 20%. Tracked vendor deliverables vs. contracted SLAs/OLAs; aligned ServiceNow incident/problem queues with release windows, achieving a 10% reduction in post-release incidents. Coordinated cutover checklists, mock runs, and rollback plans; partnered with QA on test plans, defect triage in Jira, and entry/exit gates to improve first-day stability. Drove initial Agile/Scrum adoption for
Senior Project Manager / Scrum Master at Shopify
July 1, 2015 - PresentLed enterprise checkout & payments modernization (program budget $2.2M) using SAFe across 3 Agile squads (engineering, QA, security, data); implemented PI Planning, Scrum of Scrums, and Dependency Boards in Jira/Confluence, improving on-time releases from 72% to 91% and reducing cross-team blockers by 35%. Partnered with Product to translate outcomes into epics, user stories, acceptance criteria; instituted DoR/DoD and a definition of value, lifting sprint throughput by 18% and cutting defect leakage by 22% using Xray dashboards. Built Power BI executive scorecards (velocity, burndown, escaped defects, cycle time, release burndown) using Jira API data, enabling accurate predictability forecasting and improving capacity planning by 20%. Drove risk/issue governance with quantified impact (CPI/SPI), change control, and RAID rigor; negotiated vendor SOWs and SLAs, producing 12% cost avoidance while maintaining PCI and security gates. Orchestrated end-to-end UAT and staged feature flags/exp
Education
Postgraduate Diploma, Project Management at St. Lawrence College (Canada)
January 11, 2030 - December 11, 2025M.Sc., International Business & Hospitality Management at Ulster University (UK)
January 11, 2030 - December 11, 2025B.Ed., Adult & Technology Education at University of Benin (Nigeria)
January 11, 2030 - December 11, 2025Postgraduate Diploma in Project Management at St. Lawrence College (Canada)
January 11, 2030 - January 27, 2026M.Sc., International Business & Hospitality Management at Ulster University (UK)
January 11, 2030 - January 27, 2026B.Ed., Adult & Technology Education at University of Benin (Nigeria)
January 11, 2030 - January 27, 2026Qualifications
SAFe 6 Scrum Master (SSM)
January 11, 2030 - December 11, 2025Professional Scrum Master I (PSM I)
January 11, 2030 - December 11, 2025Google Project Management Certificate
January 11, 2030 - December 11, 2025SAFe 6 Scrum Master (SSM)
January 11, 2030 - January 27, 2026Professional Scrum Master I (PSM I)
January 11, 2030 - January 27, 2026Google Project Management Certificate
January 11, 2030 - January 27, 2026Industry Experience
Healthcare, Telecommunications, Software & Internet, Retail, Professional Services, Media & Entertainment
Skills
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Toronto today.