Skills
Experience Level
Expert
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Quality Agent at Telus International
January 1, 2023 - January 1, 2025Quality Agent for Telus International, performing quality assurance and customer service tasks.
Content Moderator and Team Manager at Telus International
January 1, 2021 - January 1, 2023Content moderation and team management for Telus International.
Content Creator at Freelance / Independent
January 1, 2017 - PresentContent Creator and Freelancer; Graphic Design / Digital Illustration / Lettering and Murals. Monitored and reviewed user-generated content to ensure guidelines, flagged inappropriate material, escalated issues, and worked with teams to improve content policies and platform safety. Focused on intuitive and visually pleasing design to resonate with the audience while maintaining brand consistency and improving user experience.
Education
Master of Concept design and Development at Elisava Facultad de Diseño e Ingeniería
January 1, 2014 - January 1, 2015Bachelor of Industrial Design at School of Design | Centro Arte
January 1, 2009 - January 1, 2011Qualifications
Master of Illustration
January 1, 2014 - January 1, 2015Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Telecommunications
Skills
Experience Level
Expert
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