I am a senior QA engineer with 15+ years of experience delivering end-to-end quality assurance for complex, user-facing web and SaaS products in fast-paced Agile environments. I excel at manual acceptance testing, test planning, and owning quality across the full product lifecycle—from early requirements to release sign-off and post-production validation. I partner closely with product managers, engineers, and stakeholders to embed quality early, uncover edge cases, and deliver reliable, intuitive products. I have a proven track record testing domains with business logic, data flows, APIs, and integrations, focusing on reducing production defects and scaling QA practices without compromising user experience. My approach combines structured testing, collaborative criteria definition, and data-driven metrics to improve release confidence. I continuously look for opportunities to enhance QA processes, tooling, and accessibility compliance, while ensuring data protection and usability standards are met across releases.

Manikanddan Nair

I am a senior QA engineer with 15+ years of experience delivering end-to-end quality assurance for complex, user-facing web and SaaS products in fast-paced Agile environments. I excel at manual acceptance testing, test planning, and owning quality across the full product lifecycle—from early requirements to release sign-off and post-production validation. I partner closely with product managers, engineers, and stakeholders to embed quality early, uncover edge cases, and deliver reliable, intuitive products. I have a proven track record testing domains with business logic, data flows, APIs, and integrations, focusing on reducing production defects and scaling QA practices without compromising user experience. My approach combines structured testing, collaborative criteria definition, and data-driven metrics to improve release confidence. I continuously look for opportunities to enhance QA processes, tooling, and accessibility compliance, while ensuring data protection and usability standards are met across releases.

Available to hire

I am a senior QA engineer with 15+ years of experience delivering end-to-end quality assurance for complex, user-facing web and SaaS products in fast-paced Agile environments. I excel at manual acceptance testing, test planning, and owning quality across the full product lifecycle—from early requirements to release sign-off and post-production validation. I partner closely with product managers, engineers, and stakeholders to embed quality early, uncover edge cases, and deliver reliable, intuitive products. I have a proven track record testing domains with business logic, data flows, APIs, and integrations, focusing on reducing production defects and scaling QA practices without compromising user experience.

My approach combines structured testing, collaborative criteria definition, and data-driven metrics to improve release confidence. I continuously look for opportunities to enhance QA processes, tooling, and accessibility compliance, while ensuring data protection and usability standards are met across releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Technical Lead Admin – Digital Systems & Innovation at NHS UK
August 24, 2024 - Present
Delivered manual functional and UAT testing aligned with NHS digital standards, ensuring accessibility, usability, and compliance across patient-facing platforms. Designed and executed end-to-end test cases covering configuration, security, and data validation. Set up and maintained test environments in Azure DevOps; collaborated with DevOps and developers for environment readiness and regression cycles. Defined and implemented QA strategy across multiple concurrent workstreams, aligning with enterprise delivery goals, release governance, and platform-level quality standards. Established unified test processes for functional, API, accessibility, performance and security validations, ensuring consistent execution across distributed teams. Partnered with product owners and engineering leads to embed test-first and shift-left practices into planning and design phases. Managed defect triage and lifecycle reporting ensuring timely closure and root cause tracking. Engaged with cross-function
Technical Lead at NHS UK
August 1, 2024 - Present
Own end-to-end quality for multiple patient-facing and internal digital products, leading manual functional and acceptance testing across web interfaces, APIs, and data integrations. Design and execute comprehensive test plans covering critical user journeys, edge cases, accessibility, usability, and real-world usage scenarios prior to release. Partner with product owners, engineers, and UX teams to define clear acceptance criteria at story and feature level, embedding quality early and reducing late-stage rework. Lead manual acceptance testing to validate functionality, integrations, data accuracy, and user experience, ensuring production-ready outcomes. Introduced QA metrics dashboards to track test coverage, defect trends, and release readiness, improving visibility and confidence across releases. Reduced post-release defects by 30% through improved exploratory testing, documentation quality, and risk-based coverage. Ensure accessibility and data protection requirements are validate
Senior Quality Engineer at Sophos
May 16, 2016 - May 24, 2016
Led project quality assessments, risk identification, and monthly assurance reporting to stakeholders. Maintained configuration management and traceability matrices ensuring alignment with software baselines and version control. Implemented Lean QA metrics, improving release readiness and stakeholder visibility through dashboards in Azure DevOps. Developed UAT plans and sign-off criteria for internal platform releases. Led cross-browser and accessibility validation of web interfaces. QA ownership from planning through delivery in Agile sprints using CI/CD pipelines. Conducted security control testing and assurance for cloud-hosted systems (Azure), validating access control, AI/ML-Driven Security Testing, configuration management, and data encryption compliance. Collaborated with software developers on build reviews, defect triage, and version control validation, ensuring compliance to design and coding standards. Mentored QA community across 3 delivery teams; standardized test template
Test Analyst at Live Nation
May 1, 2015 - February 1, 2016
Delivered manual functional, regression, and acceptance testing for high-traffic, customer-facing web platforms. Designed UAT scenarios simulating real-world user journeys, validating performance, usability, and reliability prior to release. Worked closely with developers and product stakeholders to define acceptance criteria and prioritise defect fixes. Supported CI/CD-aligned releases through structured test execution and sign-off. Improved release stability and transaction success rates by 25% through risk-based test prioritisation.
Senior Software Test Engineer at Live Nation
May 1, 2015 - February 1, 2016
Led end-to-end testing for high-transaction ticketing platforms; designed UAT scenarios simulating real-world user journeys; collaborated with automation teams on regression stability and CI/CD validation; contributed to QA governance and release sign-offs; improved transaction performance through risk-based prioritisation and test optimization.
Senior Test Analyst at Bupa
June 1, 2008 - November 1, 2015
Delivered end-to-end testing for complex integrations and migrations across insurance platforms; championed accessibility and usability testing for internal web systems; led project quality assessments, risk reviews, and quality status reporting to senior stakeholders; led UAT cycles and defect triage with stakeholders; maintained configuration control, traceability matrices, and documentation ensuring compliance with QA standards; led distributed test teams across geographies; collaborated on automation framework and test data optimization.
Test Analyst at Auditime Information Systems
June 1, 2007 - May 1, 2008
Managed QA activities for enterprise web applications, including CRM and ERP systems. Authored test plans, acceptance criteria, and regression packs aligned to Agile delivery. Led manual testing and defect management through to release sign-off.
Test Lead at Auditime Information Systems
June 1, 2007 - May 1, 2008
Managed QA for enterprise web applications including CRM and ERP systems. Applied risk-based testing strategies to ensure coverage and defect prevention. Authored test plans, traceability matrices, and regression packs aligned with Agile sprints. Maintained QA documentation, configuration records, and non-conformance logs.

Education

Add your educational history here.

Qualifications

BCS ISEB/ISTQB Certified
January 11, 2030 - December 11, 2025
Certified Scrum Product Owner (CSPO®)
January 11, 2030 - December 11, 2025
Lean Six Sigma Black Belt®
January 11, 2030 - December 11, 2025
Lean Six Sigma Green Belt®
January 11, 2030 - December 11, 2025
BCS ISEB / ISTQB Foundation Certification
January 11, 2030 - January 2, 2026
Certified Scrum Product Owner (CSPO®)
January 11, 2030 - January 2, 2026
Lean Six Sigma Black Belt®
January 11, 2030 - January 2, 2026
Lean Six Sigma Green Belt®
January 11, 2030 - January 2, 2026
BCS ISEB / ISTQB Foundation Certification
January 11, 2030 - January 2, 2026
Certified Scrum Product Owner (CSPO®)
January 11, 2030 - January 2, 2026
Lean Six Sigma Black Belt®
January 11, 2030 - January 2, 2026
Lean Six Sigma Green Belt®
January 11, 2030 - January 2, 2026

Industry Experience

Healthcare, Government, Software & Internet, Media & Entertainment, Professional Services, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more