Available to hire
Hi, I’m Ryan Geiger. I am a customer-focused professional with experience supporting fast-paced service environments and helping individuals with a calm, friendly approach.
I am known for my strong organization, clear communication, and dependable follow-through, and I am eager to bring these strengths to a team that values efficiency, reliability, and exceptional everyday service.
Experience Level
Language
English
Fluent
Work Experience
Customer Support Representative at 4 Seasons Garage Doors
August 1, 2025 - October 1, 2025Answered multi-line phone calls, greeted visitors, and helped keep the front desk organized during busy times. Helped schedule services and respond to urgent customer needs while staying calm and friendly. Entered customer information, processed basic payments, and kept files updated and organized. Collaborated with team members to ensure appointments and service requests were handled promptly.
Call Center Agent at Roadside Protect
October 1, 2023 - April 1, 2025Handled over 10 daily customer service calls, maintained high satisfaction ratings. Coordinated emergency towing services while providing calm support to stranded motorists. Prioritized calls during high-volume periods, reducing customer wait times. Collaborated with dispatch teams to ensure prompt service delivery for all customers.
Front Desk Receptionist at Itasca Animal Medical Center
February 1, 2024 - November 1, 2024Managed appointment scheduling for multiple veterinarians using office management software. Welcomed clients and visitors while maintaining a professional front desk environment. Processed payments and handled confidential billing information with accuracy. Performed regular data entry tasks and maintained client records. Organized and maintained filing systems for digital and physical documents. Managed incoming calls on multi-line phone system while assisting in-person visitors.
Office Assistant at ZKGHandmade Designs
March 1, 2021 - PresentManage e-commerce operations by responding to Facebook inquiries, processing online orders, and collecting customer information. Create detailed invoices in Freshbooks including order specifications and custom design requirements. Develop and post marketing content to Facebook, showcasing new products to increase customer engagement. Generate shipping labels through Pirateship and coordinate product delivery logistics.
Education
Bachelor of Arts in Graphic Design (In Progress) at College of DuPage
August 1, 2023 - December 12, 2025Qualifications
Industry Experience
Professional Services, Healthcare, Retail, Media & Entertainment, Education
Experience Level
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