Available to hire
I’m a highly motivated professional seeking to enhance my career growth, with strong communication and problem-solving skills.
I’m committed to meeting the needs of others and aligning with organizational goals, missions, and objectives.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Assistant Program Coordinator at Bell Socialization (Next Door Program)
January 1, 2024 - PresentManaged Front Desk operations; triaged clients for intake, assigned and scheduled case management appointments; maintained professionalism and relatability at initial contact; managed intake operations using Next Door's Homeless Management Information System; oversaw janitorial operations; established connections with community programs; organized team-building activities; conducted interviews; attended off-site meetings and after-hours events; created and maintained spreadsheets to track referrals and funding streams as well as caseloads by case manager.
Manager at IHOP Restaurant
January 1, 2016 - December 31, 2022Managed front and back-of-house operations with a focus on profitability and sales growth; aligned with IHOP SOPs; executed annual financial, local restaurant marketing, guest service, and HR objectives; built professional relationships with hourly staff; managed guest interactions and resolved complaints; ensured compliance with SOPs in recruitment, training, operations, food preparation, sanitation, and security; completed reports accurately and on time.
Certified Trainer at Cheddar's Restaurant
May 1, 2022 - PresentTrained new, returning and traveling employees and managers on storage, preparation, cooking, and proper plating of all menu items in compliance with federal, state and local regulations; developed professional relationships with Cheddar's Scratch Kitchen team members and guests; trained staff to prepare food per Cheddar's manuals; memorized galley terminology and procedures; maintained clean and sanitary work stations; performed other training tasks as assigned by the General Manager or Assistant Manager.
Certified Trainer at Cheddar’s Restaurant
May 1, 2022 - PresentTrained new, returning and traveling employees, as well as managers, on storing, preparing, cooking and properly plating all food items in accordance with federal, state and local regulations. Developed and maintained professional working relationships with Cheddar’s Scratch Kitchen team members and guests. Trained employees to follow Cheddar’s manuals; memorized galley terminology, plating, menu items, procedures, galley utensils, abbreviations and methodologies. Maintained clean and sanitary work stations; performed other training assignments as requested by the General Manager, Assistant Manager or acting supervisor.
Education
High School Diploma at William Penn SHS
January 11, 2030 - December 12, 2025Bachelor Of Science in Game Design at Full Sail University
January 11, 2030 - December 12, 2025High School Diploma at William Penn SHS
January 11, 2030 - January 26, 2026Bachelor of Science in Game Design at Full Sail University
January 11, 2030 - January 26, 2026Qualifications
Certified Trainer
May 1, 2022 - December 12, 2025Industry Experience
Healthcare, Professional Services, Retail, Non-Profit Organization, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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