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I am a motivated and hardworking professional with experience in hospitality, customer service, and housekeeping, including supervisory responsibilities at Hilton. I am fluent in English and several South Asian languages, and I excel in communication, remote-friendly tasks, and supporting vulnerable individuals. I am currently expanding my experience through volunteering as a Telephone Befriender in St Albans, and I am seeking remote roles that value reliability, flexibility, and strong communication.…I am a motivated and hardworking professional with experience in hospitality, customer service, and housekeeping, including supervisory responsibilities at Hilton. I am fluent in English and several South Asian languages, and I excel in communication, remote-friendly tasks, and supporting vulnerable individuals. I am currently expanding my experience through volunteering as a Telephone Befriender in St Albans, and I am seeking remote roles that value reliability, flexibility, and strong communication.

Ashraful Amin Ismam

Project Manager, Content Creator, Writer, +2

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I am a motivated and hardworking professional with experience in hospitality, customer service, and housekeeping, including supervisory responsibilities at Hilton. I am fluent in English and several South Asian languages, and I excel in communication, remote-friendly tasks, and supporting vulnerable individuals. I am currently expanding my experience through volunteering as a Telephone Befriender in St Albans, and I am seeking remote roles that value reliability, flexibility, and strong communication.…I am a motivated and hardworking professional with experience in hospitality, customer service, and housekeeping, including supervisory responsibilities at Hilton. I am fluent in English and several South Asian languages, and I excel in communication, remote-friendly tasks, and supporting vulnerable individuals. I am currently expanding my experience through volunteering as a Telephone Befriender in St Albans, and I am seeking remote roles that value reliability, flexibility, and strong communication.

Available to hire

I am a motivated and hardworking professional with experience in hospitality, customer service, and housekeeping, including supervisory responsibilities at Hilton. I am fluent in English and several South Asian languages, and I excel in communication, remote-friendly tasks, and supporting vulnerable individuals. I am currently expanding my experience through volunteering as a Telephone Befriender in St Albans, and I am seeking remote roles that value reliability, flexibility, and strong communication.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Hindi

Advanced

Urdu

Advanced

English

Fluent

Work Experience

Housekeeping Assistant & Supervisor at Hilton Hotels, UK

January 1, 2023 - January 1, 2025

Performed high-standard housekeeping duties in guest rooms and public areas. Promoted to Supervisor, overseeing daily tasks and quality checks. Trained new staff and supported team coordination. Ensured excellent customer service and responded to guest needs quickly. Maintained health & safety and cleanliness standards.

Kitchen Assistant / Front Counter Support at Local Restaurant, UK

January 1, 2023 - December 31, 2023

Assisted with food preparation and cleaning tasks. Took customer orders and handled busy service periods. Maintained hygiene standards and supported kitchen team.

Telephone Befriender at Community1st, St Albans

January 1, 2025 - Present

Providing companionship and emotional support through scheduled phone calls. Practising active listening and supportive communication. Helping reduce isolation for vulnerable adults.