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Hi, I’m Arghya Kusum Paul. I am an IT professional with over 11 years of experience, including 6+ years specializing in Salesforce across Sales Cloud, Service Cloud, and OmniStudio. I have a strong understanding of the Salesforce ecosystem and architectural knowledge, with hands-on experience in development, administration, configuration, implementation, and support of Salesforce CRM using Apex and the Force.com platform. I enjoy collaborating with stakeholders to translate complex business needs into scalable, reliable solutions and successful deployments. I bring 4+ years of hands-on Lightning Web Components (LWC) development, 3+ years of Salesforce integrations (REST/SOAP), 2+ years of Copado-based DevOps, 4+ years of OmniStudio, and solid data management experience. I excel at building high-performance components, automating processes with Flows, and delivering quality, metadata-driven solutions. I thrive in cross-functional teams and am committed to data integrity, governance, and efficient development and release processes.…Hi, I’m Arghya Kusum Paul. I am an IT professional with over 11 years of experience, including 6+ years specializing in Salesforce across Sales Cloud, Service Cloud, and OmniStudio. I have a strong understanding of the Salesforce ecosystem and architectural knowledge, with hands-on experience in development, administration, configuration, implementation, and support of Salesforce CRM using Apex and the Force.com platform. I enjoy collaborating with stakeholders to translate complex business needs into scalable, reliable solutions and successful deployments. I bring 4+ years of hands-on Lightning Web Components (LWC) development, 3+ years of Salesforce integrations (REST/SOAP), 2+ years of Copado-based DevOps, 4+ years of OmniStudio, and solid data management experience. I excel at building high-performance components, automating processes with Flows, and delivering quality, metadata-driven solutions. I thrive in cross-functional teams and am committed to data integrity, governance, and efficient development and release processes.

Arghya Kusum Paul

Full Stack Developer, Web Developer, Front-End Developer, +3

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Hi, I’m Arghya Kusum Paul. I am an IT professional with over 11 years of experience, including 6+ years specializing in Salesforce across Sales Cloud, Service Cloud, and OmniStudio. I have a strong understanding of the Salesforce ecosystem and architectural knowledge, with hands-on experience in development, administration, configuration, implementation, and support of Salesforce CRM using Apex and the Force.com platform. I enjoy collaborating with stakeholders to translate complex business needs into scalable, reliable solutions and successful deployments. I bring 4+ years of hands-on Lightning Web Components (LWC) development, 3+ years of Salesforce integrations (REST/SOAP), 2+ years of Copado-based DevOps, 4+ years of OmniStudio, and solid data management experience. I excel at building high-performance components, automating processes with Flows, and delivering quality, metadata-driven solutions. I thrive in cross-functional teams and am committed to data integrity, governance, and efficient development and release processes.…Hi, I’m Arghya Kusum Paul. I am an IT professional with over 11 years of experience, including 6+ years specializing in Salesforce across Sales Cloud, Service Cloud, and OmniStudio. I have a strong understanding of the Salesforce ecosystem and architectural knowledge, with hands-on experience in development, administration, configuration, implementation, and support of Salesforce CRM using Apex and the Force.com platform. I enjoy collaborating with stakeholders to translate complex business needs into scalable, reliable solutions and successful deployments. I bring 4+ years of hands-on Lightning Web Components (LWC) development, 3+ years of Salesforce integrations (REST/SOAP), 2+ years of Copado-based DevOps, 4+ years of OmniStudio, and solid data management experience. I excel at building high-performance components, automating processes with Flows, and delivering quality, metadata-driven solutions. I thrive in cross-functional teams and am committed to data integrity, governance, and efficient development and release processes.

Available to hire

Hi, I’m Arghya Kusum Paul. I am an IT professional with over 11 years of experience, including 6+ years specializing in Salesforce across Sales Cloud, Service Cloud, and OmniStudio. I have a strong understanding of the Salesforce ecosystem and architectural knowledge, with hands-on experience in development, administration, configuration, implementation, and support of Salesforce CRM using Apex and the Force.com platform. I enjoy collaborating with stakeholders to translate complex business needs into scalable, reliable solutions and successful deployments.

I bring 4+ years of hands-on Lightning Web Components (LWC) development, 3+ years of Salesforce integrations (REST/SOAP), 2+ years of Copado-based DevOps, 4+ years of OmniStudio, and solid data management experience. I excel at building high-performance components, automating processes with Flows, and delivering quality, metadata-driven solutions. I thrive in cross-functional teams and am committed to data integrity, governance, and efficient development and release processes.

Skills

Salesforce

JavaScript

Oracle

Experience Level

Salesforce

Expert

JavaScript

Expert

Oracle

Intermediate

Language

English

Fluent

Work Experience

Salesforce Developer at LTIMindtree

July 1, 2022 - Present

Role encompassed Salesforce Admin & Development across Sales Cloud and Service Cloud, including Lightning Web Components (LWC), Apex Classes, Visualforce Pages, Integrations, Copado, Omni Studio, Data Loader, Managed Package maintenance, and Agent Force VS Code Extension. Led Field Service Lightning (FSL) support and project coordination (Work Orders, Service Appointments, scheduling policies, dispatcher console, mobile sync issues, and offline visibility). Managed user security, profiles/permission sets, and reporting dashboards. Worked on a Global Sales Transformation program involving Sales Cloud, Service Cloud, integratons, and LWCs; implemented Oracle NetSuite ERP integrations via REST/SOAP, OAuth 2.0 Named Credentials, and real-time/delta data sync; built inbound/outbound integration layers with Platform Events, Bulk API 2.0, and error handling. Created reusable Omni Studio assets (Omni Scripts, Data Raptors, Integration Procedures, Flex Cards) and maintained a legacy Visualforce

Salesforce Admin & Developer at LTIMindtree

July 1, 2022 - Present

Contributed to Global Sales Transformation initiatives including design and development of Apex triggers, Lightning Web Components, and integration solutions. Implemented batch processes, platform events, and data mapping for cross-system synchronization with NetSuite. Led DevOps activities using Copado, and created comprehensive documentation for governance and deployment processes. Focused on performance optimization, data quality, and secure integrations.

Salesforce Developer Plus GIS Engineer at Wipro

June 1, 2018 - January 31, 2022

Handled Sales Cloud & Service Cloud admin/development tasks, including LWC, Apex, Visualforce, Flows, and integrations. Worked on GIS-related mapping and data integration projects, including road/bridge/rivers information and traffic signal restrictions for multiple regions. Performed data migration, deduplication, and governance. Supported Copado-based CI/CD workflows and maintained integration middleware with external systems.

Analyst at RANDSTAD

July 18, 2016 - May 31, 2017

Engaged in mapping-related tasks, including road/bridge information and traffic restriction data for geographic information projects. Contributed to analysis and data handling activities within project scopes.

Customer Care Executive at TATA Business Support Services Limited

August 12, 2013 - December 15, 2015

Handled customer interactions in a Blackberry process environment, providing support and issue resolution within a fast-paced contact center setting.